Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 63
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 64 Reviews
Diego   –  
Mexico MX
Visited: November 2024 Reviewed: Nov 20, 2024

Email Diego  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

The service, communication and staff helpfulness was amazing. Every hotel and activity was spot on.

Jorge   –  
Spain ES
Visited: November 2024 Reviewed: Nov 9, 2024

Email Jorge  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect to the las detail
5/5

Even when we were forced to organice everything in a very short period of time and, to crown it all, during a long weekend, the result was amaizing.
Alfredo went far and bellond to help us and to solve every problem
Professionalism and kindness
We will for sure repeat
Thanks!!!

NN   –  
Australia AU
Visited: October 2024 Reviewed: Oct 31, 2024

Email NN  |  20-35 years of age  |  Experience level: first safari

Very easy to work with.
4/5

Very easy to communicate with. Fast responses and quick to trouble shoot any issues. Great visuals on website and app for a clear description of the itinerary. Over all the trip ran very smoothly and lived up to expectations. Excellent value for money. The only downside is that most of the accomodation was booked a bit far from the national parks/ game reserves. Would have been better to be given an option between cheaper accoms vs convenience of location. I am more inclined to pay more and stay closer. However this was only an issue in Namibia with long driving distances and petrol stations being 30-60 mins away. All accomodations were otherwise great places to stay!

Jay   –  
United States US
Visited: October 2024 Reviewed: Oct 27, 2024

Email Jay  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

I really appreciated Viatu’s approach to our trip and was very pleased with their service and flexibility throughout the planning process. We were a group of four traveling for a milestone trip to Namibia and South Africa and Viatu created a once in a lifetime experience for us at each spot along our trip. Their choice of great lodging and activities along the way made this a very special experience for us all. We had a diverse experience from the Namib desert to the Etosha/Ongave safaris to beautiful Cape Town and wine country. With Viatu, you understand that you get what you pay for and we appreciated that we were looking for a trip that took care of the thinking and decision making for us even before we arrived. We will use them again in the future.

JP   –  
United States US
Visited: September 2024 Reviewed: Oct 25, 2024

Email JP  |  50-65 years of age  |  Experience level: first safari

Great Experience!
5/5

Viatu was such a good choice. They were recommended by a friend and I have already recommended them to a friend. They booked the most fabulous safari trip for me. Everything went as planned, from try drivers to the accommodations. The only thing that didn’t go the way I thought it would was it was even more fantastic than I could have imagined. Mardi and the others were so helpful. They responded quickly to my questions and continued to provide good information right up to my trip. I was given options that were in my budget, so didn’t have to keep coming back asking for something different. Almost like they knew exactly what I wanted when I didn’t even k ow myself. It was a trip of a lifetime and Viatu made it happen. Thanks so much,

Douglas   –  
United States US
Visited: September 2024 Reviewed: Oct 23, 2024

Email Douglas  |  65+ years of age  |  Experience level: first safari

Our best tour in thirty years of travel!
5/5

Communication with Mardi was excellent, she listened and heard us. When we had questions they were answered.
The value we received was beyond our expectations. All stays, tours, and safaris were spectacular. We were picked up and transported conveniently and comfortably with friendly and welcoming drivers.
Baleluni private reserve was able to feed us well, take us to see wildlife in their neck of the woods and to Kruger National park and the endangered species rehab center, and to provide lodging where we could see an elephant herd walk right by our balcony along the Oliphant river. Tsowa safari lodge is a five star experience with fabulous food, great tents and indoor and outdoor showers. We walked the island; boated the Zambezi twice seeing Hippos, crocodiles, and elephant; and went on game safaris that allowed us to see big game, including an 400+ herd of water buffalo, and birds galore. Cape Town, the peninsula, Table mountain, Stellenbosch, and Kirstenbosch gardens are not to be missed.

Jacob   –  
Canada CA
Visited: September 2024 Reviewed: Oct 23, 2024

Email Jacob  |  35-50 years of age  |  Experience level: 2-5 safaris

Very pleasant to deal with
5/5

Overall was very good. A bit of confusion about a few things at the accommodation we stayed at that they booked for us as part of a package, but I think this was probably related to the fact that the resort was new and a bit disorganized. I would book with Viatu again for sure. Well done.

Florian   –  
Germany DE
Visited: October 2024 Reviewed: Oct 22, 2024

Email Florian  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent coordination, planning and execution!
5/5

Great experience, with very helpful and useful tour operator! The tech - first approach is something that I really loved, and it made the whole process very easy and smooth. Everything was planned perfectly, and the trip could not have gone better! I can only reccomend!

Lisa   –  
South Africa ZA
Visited: March 2024 Reviewed: Oct 16, 2024

Email Lisa  |  20-35 years of age  |  Experience level: over 5 safaris

Absolutely delightful
5/5

I had the pleasure of traveling with Vitau in March 2024, and I cannot recommend them enough! From start to finish, the communication was clear and efficient. The team was always available to answer my questions and provide updates, which made the entire experience stress-free.

The service I received was exceptional. Our guide was knowledgeable, friendly, and truly passionate about showcasing the local culture and attractions. Each itinerary was well-organized, allowing us to make the most of our time while still having moments to relax and explore on our own.

As for value for money, Vitau exceeded my expectations. The experiences we had were top-notch, and the pricing was incredibly reasonable given the quality of service provided. I felt that every penny spent was worth it, especially considering the unforgettable memories I made during the trip.

If you're considering a travel agency, look no further than Vitau. They truly know how to create a memorable journey!

Joana   –  
Spain ES
Visited: September 2024 Reviewed: Oct 12, 2024

Email Joana  |  35-50 years of age  |  Experience level: over 5 safaris

Many wholesome safaris with Viatu as my trusted partner
5/5

I've booked many trips all across Africa with Viatu and always had the most wholesome and genuine safari experiences - no matter if in Namibia, South Africa, Botswana, Kenya or Tanzania! The team at Viatu is extremely passionate and knowledgable. The team goes above and beyond to make sure every trip is special and memorable, paying attention to every detail! They offset the carbon footprint of all my trips and the lodges they work with are also sustainable. Knowing that my trip positively impacted the local people and wildlife in some way made it extra special. Viatu is my trusted partner for Africa trips and I can 100% recommend trusting their expertise!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 63
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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