A few of the Viatu team members!
Viatu
- Offices In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $104 to $2,608 per person per day (USD, excl. int'l flights)
Reviews
MX
Email Diego | 20-35 years of age | Experience level: 2-5 safaris
Amazing
The service, communication and staff helpfulness was amazing. Every hotel and activity was spot on.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Diego, for your kind words! 🌟
We’re thrilled to hear that you had such an amazing experience and that everything—from the service and communication to the hotels and activities—was just right. Our team works hard to ensure every detail is perfect, so it’s wonderful to know you felt well cared for throughout your journey.
We hope to help you plan your next adventure soon!
ES
Email Jorge | 50-65 years of age | Experience level: over 5 safaris
Perfect to the las detail
Even when we were forced to organice everything in a very short period of time and, to crown it all, during a long weekend, the result was amaizing.
Alfredo went far and bellond to help us and to solve every problem
Professionalism and kindness
We will for sure repeat
Thanks!!!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jorge, for such a heartfelt review! 🌟
We’re so glad to hear that even with the time constraints and the challenge of a long weekend, your trip turned out amazing. Alfredo will be thrilled to know his dedication and problem-solving made such a positive impact on your experience.
Your kind words about our professionalism and kindness mean the world to us. We can’t wait to help you plan another unforgettable adventure. Thank you for trusting us, and we look forward to welcoming you back!
Email NN | 20-35 years of age | Experience level: first safari
Very easy to work with.
Very easy to communicate with. Fast responses and quick to trouble shoot any issues. Great visuals on website and app for a clear description of the itinerary. Over all the trip ran very smoothly and lived up to expectations. Excellent value for money. The only downside is that most of the accomodation was booked a bit far from the national parks/ game reserves. Would have been better to be given an option between cheaper accoms vs convenience of location. I am more inclined to pay more and stay closer. However this was only an issue in Namibia with long driving distances and petrol stations being 30-60 mins away. All accomodations were otherwise great places to stay!
Reply from Viatu
Posted on Nov 25, 2024Thank you for your detailed feedback! 🌟
We’re delighted to hear that communication was smooth and that you appreciated the quick support and clear visuals on our website and app. It’s great to know the trip lived up to your expectations and was excellent value for money.
We appreciate your insight about accommodation locations in Namibia—it’s a valuable point, especially with the country’s long distances and limited fuel stops. Offering options for closer lodging vs. more affordable options is something we’ll consider for future itineraries. We're glad you still enjoyed the accommodations despite this challenge.
Thank you for traveling with us, and we hope to assist you with another memorable adventure soon!
US
Email Jay | 35-50 years of age | Experience level: first safari
Excellent
I really appreciated Viatu’s approach to our trip and was very pleased with their service and flexibility throughout the planning process. We were a group of four traveling for a milestone trip to Namibia and South Africa and Viatu created a once in a lifetime experience for us at each spot along our trip. Their choice of great lodging and activities along the way made this a very special experience for us all. We had a diverse experience from the Namib desert to the Etosha/Ongave safaris to beautiful Cape Town and wine country. With Viatu, you understand that you get what you pay for and we appreciated that we were looking for a trip that took care of the thinking and decision making for us even before we arrived. We will use them again in the future.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jay, for such a thoughtful review! 🌟
We’re thrilled to have been part of your milestone journey and to hear that the experience we curated exceeded your expectations. From the Namib Desert’s breathtaking landscapes to the excitement of safaris in Etosha and Ongava, and the charm of Cape Town and wine country—it sounds like your trip was truly unforgettable.
It’s wonderful to know you appreciated the care and attention to detail in planning, allowing you to relax and fully enjoy each moment. We’re honored to have made this special trip seamless and memorable for you and your group.
We can’t wait to help you plan your next adventure. Thank you for trusting us, and we look forward to seeing you again soon!
US
Email JP | 50-65 years of age | Experience level: first safari
Great Experience!
Viatu was such a good choice. They were recommended by a friend and I have already recommended them to a friend. They booked the most fabulous safari trip for me. Everything went as planned, from try drivers to the accommodations. The only thing that didn’t go the way I thought it would was it was even more fantastic than I could have imagined. Mardi and the others were so helpful. They responded quickly to my questions and continued to provide good information right up to my trip. I was given options that were in my budget, so didn’t have to keep coming back asking for something different. Almost like they knew exactly what I wanted when I didn’t even k ow myself. It was a trip of a lifetime and Viatu made it happen. Thanks so much,
Reply from Viatu
Posted on Nov 25, 2024Thank you, JP, for such a glowing review! 🌟
We’re thrilled to hear that your safari trip exceeded your expectations and turned into a “trip of a lifetime.” It’s wonderful that Mardi and the team could provide such personalized service, helping you find the perfect options within your budget and ensuring everything ran smoothly.
We love knowing that our quick responses and tailored suggestions made planning easy and enjoyable for you. Hearing that you’ve already recommended us to others is the highest compliment we could receive.
Thank you for trusting us with your adventure, and we hope to help you create even more unforgettable experiences in the future!
US
Email Douglas | 65+ years of age | Experience level: first safari
Our best tour in thirty years of travel!
Communication with Mardi was excellent, she listened and heard us. When we had questions they were answered.
The value we received was beyond our expectations. All stays, tours, and safaris were spectacular. We were picked up and transported conveniently and comfortably with friendly and welcoming drivers.
Baleluni private reserve was able to feed us well, take us to see wildlife in their neck of the woods and to Kruger National park and the endangered species rehab center, and to provide lodging where we could see an elephant herd walk right by our balcony along the Oliphant river. Tsowa safari lodge is a five star experience with fabulous food, great tents and indoor and outdoor showers. We walked the island; boated the Zambezi twice seeing Hippos, crocodiles, and elephant; and went on game safaris that allowed us to see big game, including an 400+ herd of water buffalo, and birds galore. Cape Town, the peninsula, Table mountain, Stellenbosch, and Kirstenbosch gardens are not to be missed.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Douglas, for such a heartfelt and detailed review! 🌟
We’re beyond thrilled that your trip turned out to be your best in thirty years of travel—what an incredible compliment! It’s wonderful to hear that Mardi’s attentive communication and planning made such a positive impact on your experience.
From the spectacular safaris at Balule Private Reserve and Kruger National Park to the luxurious five-star experience at Tsowa Safari Lodge, it sounds like every moment was packed with unforgettable adventures. The image of elephants passing by your balcony along the Olifants River is truly magical, and your Zambezi River excursions sound like dreamlike experiences.
We’re so glad you enjoyed the beauty and culture of Cape Town, from the stunning Table Mountain to the charm of Stellenbosch and Kirstenbosch Gardens. It sounds like you had the perfect balance of wildlife, nature, and city exploration.
Thank you for trusting us with such a memorable journey. We hope to help you create more extraordinary experiences in the future!
CA
Email Jacob | 35-50 years of age | Experience level: 2-5 safaris
Very pleasant to deal with
Overall was very good. A bit of confusion about a few things at the accommodation we stayed at that they booked for us as part of a package, but I think this was probably related to the fact that the resort was new and a bit disorganized. I would book with Viatu again for sure. Well done.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jacob, for your kind feedback! 🌟
We’re so glad to hear you had a positive experience and found us pleasant to work with. We appreciate your understanding regarding the minor confusion at the resort—it can sometimes happen with newer accommodations, and we’re always here to help smooth things out when needed.
It means a lot to know you’d book with us again. Thank you for your trust, and we can’t wait to help you plan another fantastic trip in the future!
DE
Email Florian | 20-35 years of age | Experience level: 2-5 safaris
Excellent coordination, planning and execution!
Great experience, with very helpful and useful tour operator! The tech - first approach is something that I really loved, and it made the whole process very easy and smooth. Everything was planned perfectly, and the trip could not have gone better! I can only reccomend!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Florian, for such a fantastic review! 🌟
We’re thrilled to hear that our coordination, planning, and tech-driven approach made your trip seamless and enjoyable. It’s great to know that the process was easy and smooth for you, and we’re so happy everything went perfectly! Your recommendation means the world to us.
Thank you for choosing us, and we look forward to helping you plan your next adventure!
Email Lisa | 20-35 years of age | Experience level: over 5 safaris
Absolutely delightful
I had the pleasure of traveling with Vitau in March 2024, and I cannot recommend them enough! From start to finish, the communication was clear and efficient. The team was always available to answer my questions and provide updates, which made the entire experience stress-free.
The service I received was exceptional. Our guide was knowledgeable, friendly, and truly passionate about showcasing the local culture and attractions. Each itinerary was well-organized, allowing us to make the most of our time while still having moments to relax and explore on our own.
As for value for money, Vitau exceeded my expectations. The experiences we had were top-notch, and the pricing was incredibly reasonable given the quality of service provided. I felt that every penny spent was worth it, especially considering the unforgettable memories I made during the trip.
If you're considering a travel agency, look no further than Vitau. They truly know how to create a memorable journey!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Lisa, for such a glowing review! 🌟
We’re absolutely thrilled to hear that your experience with us was stress-free and memorable from start to finish. It’s wonderful to know our communication and support made a positive impact, and that our guide was able to provide such a great introduction to the local culture and attractions.
We’re so glad the itinerary allowed for both adventure and relaxation, and that you felt the value for money was more than worth it. Creating unforgettable memories is always our top priority, and it’s fantastic to know we succeeded in making your trip special.
Thank you for recommending us—your kind words mean the world. We hope to help you plan even more amazing journeys in the future!
ES
Email Joana | 35-50 years of age | Experience level: over 5 safaris
Many wholesome safaris with Viatu as my trusted partner
I've booked many trips all across Africa with Viatu and always had the most wholesome and genuine safari experiences - no matter if in Namibia, South Africa, Botswana, Kenya or Tanzania! The team at Viatu is extremely passionate and knowledgable. The team goes above and beyond to make sure every trip is special and memorable, paying attention to every detail! They offset the carbon footprint of all my trips and the lodges they work with are also sustainable. Knowing that my trip positively impacted the local people and wildlife in some way made it extra special. Viatu is my trusted partner for Africa trips and I can 100% recommend trusting their expertise!
