Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 30
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 33 Reviews
Kelsey   –  
United States US
Visited: December 2024 Reviewed: Dec 23, 2024

Email Kelsey  |  20-35 years of age  |  Experience level: first safari

Very professional, wonderfully organized trip!
5/5

The trip exceeded all my expectations! From start to finish, their communication was excellent—they were quick to respond to my inquiries, flexible in customizing the itinerary, and provided clear details about what to expect.

The service was great. Our guide David was not only knowledgeable about wildlife and the environment but also incredibly friendly and professional, ensuring we were comfortable throughout.

Most importantly, Laxatrails Safaris proved to be highly reliable. Everything went smoothly, from airport pick-up to the game drives. The safari itself was breathtaking. We saw an incredible variety of wildlife, including the Big Five, and the guide’s insights made the experience even more special. The landscapes were stunning, and the itinerary was perfectly balanced between adventure and relaxation.

I recommend Laxatrails Safaris to anyone looking for a seamless, enriching, and unforgettable safari experience in Kenya!

Martin   –  
United Kingdom UK
Visited: November 2024 Reviewed: Dec 18, 2024

Email Martin  |  50-65 years of age  |  Experience level: 2-5 safaris

Dreams come true
5/5

I've wanted to visit Kenya since I was a young boy - I'm now in my 60's so it's been a long time dream. Thanks to Laxatrails Safari's 7 day safari, that dream became a reality. Whilst it may have been low season, that didn't detract from making the safari a great success (Lions and Cheetah within the first hour of our first safari in our first location (Amboseli NP)), there was still lots of great wildlife to see. The accommodation arranged by Laxatrails Safari were a mix of luxury tents, a bungalow and hotel rooms that more than met our needs - we really loved the bungalow by Lake Navashia. The food started good and got better with each new location. Our driver/guide, Kairu Kuria, was brilliant and helped greatly to make this a wonderful experience.

Would the young boy be happy with the safari - Yes. Would I go back to Kenya - Yes. Would I use Laxatrails Safari's again. Yes, most certainly.

Choo Liew   –  
Malaysia MY
Visited: November 2024 Reviewed: Dec 13, 2024

Email Choo Liew  |  35-50 years of age  |  Experience level: first safari

Wonderful Safari
5/5

I had an amazing trip on my safari in Kenya. The guide and driver were fantastic—knowledgeable, helpful, and always punctual. The driving was safe, which made the journey comfortable and enjoyable. The accommodation was great as well, providing a wonderful place to rest after a day of adventure. I was especially impressed with the fast response and how the driver went out of his way to return my friend's lost mobile phone to the hotel. The useful and nice hats we received was a thoughtful touch, adding to the overall positive experience. Excellent service all around!

LEE SEUNG HEE   –  
South Korea KR
Visited: October 2024 Reviewed: Nov 30, 2024

Email LEE SEUNG HEE  |  20-35 years of age  |  Experience level: first safari

Best safari in my life
5/5

I am Korean. It was my first trip to Africa. My family of 4 visited Kenya and wanted to go on a safari in Masai Mara. We chose Laxatrails Safaris for a 2 night 3 day trip and had a great time.

We had a private tour with Laxa Trails Tour and they provided us with the best land cruiser vehicle. During our time traveling around Masai Mara National Park, we saw many animals with the best guide. (Lions, male lions, giraffes, hippos, zebras, etc.) They drove smoothly on unpaved roads and bad roads and made us comfortable.

Laxa Trails Tour booked us a 4 star hotel so we could stay in a safe place during the tour. We were served a course meal with great service every meal and had a good rest in a place with good air.

Laxa Trails Tour picked us up from our accommodation and took us to the hotel on the last day. We visited Masai Village on the first day of the tour and Lake Naivasha on the last day. I was satisfied with the rich composition.

Peter from Laxa Trails Tour was the fastest to respond to me among the dozens of African safari tours I contacted. He sent me the most sincere itinerary and conducted the tour reflecting all our requests. I would like to express my gratitude to peter and all the members of Laxa Trails Tour.

For those who are hesitating, Don't hesitate and apply with confidence!
It was a family trip with adults and my parents really enjoyed it!

Lika   –  
Georgia GE
Visited: November 2024 Reviewed: Nov 11, 2024

Email Lika  |  35-50 years of age  |  Experience level: first safari

Wonderful
5/5

Our safari with Denis from Laxa Trails Safari was amazing and great value! The tour offered a perfect balance of price and quality. The team expertise and genuine passion for the wildlife and landscape made every moment special. He ensured we saw an incredible variety of animals while sharing insights about each one, making the experience even more enriching.
If you’re looking for a safari that’s both affordable and unforgettable, Laxa Trails Safari with Denis is the way to go!

Landy   –  
China CN
Visited: October 2024 Reviewed: Nov 3, 2024

Email Landy  |  35-50 years of age  |  Experience level: first safari

Wonderful safari tour which brings National Geographic to my real life.
5/5

It is a fantastic experience as our first time traveling in Kenya, private tour is pretty flexible. Moses is a professional guide could always find wildlife . Sopa lodge is clean and tidy, in especial Nakuru sopa lodge with a lake view , bigger room space and luxurious bathroom . Hope to come again Africa ~

Martyn and Wendy   –  
New Zealand NZ
Visited: October 2024 Reviewed: Oct 25, 2024

Email Martyn and Wendy  |  50-65 years of age  |  Experience level: first safari

An excellent safari operator providing a great experience
5/5

We have just completed a six day safari with Laxatrails. During planning from overseas their communication was quick. On safari our guide, Peter, did an excellent job. His experience and communication with other guides meant that we were at the right place to see a large variety of wildlife, often at very close range. We greatly appreciated our talks with Peter, his knowledge of the wildlife and what he shared on Kenyan culture. We also enjoyed many laughs together! Dennis, the boss, was a pleasure to spend time with and he was attentive to our requests. We were happy with all of the accomodation arranged for us and particularly enjoyed the luxury tented camp experience at Mara Mtito. We can thoroughly recommend Laxatrails.
Kia Ora from two happy Kiwis!

Jesse   –  
United States US
Visited: October 2024 Reviewed: Oct 23, 2024

Email Jesse  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jesse and not that of SafariBookings.
Watch for the bait and switch on the safari vehicle.
2/5

The accommodations were nicer than expected and the food at the accommodations was very good. Our guide,Peter, was good. The reason for only 2 stars had to do with the safari vehicle. It was a minivan. Their quote included pictures and description of a Land Cruiser so I was surprised when the vehicle that showed up to pick us up was a minivan. I asked them about the change and they said that land cruisers are available for an up charge. I’ve never known a tour company to have up charge items available but not list them anywhere. Usually selling upgrades is a prime goal. Therefore since this information was not provided and misleading photos were included, it felt like a simple bait and switch. If you use Laxa Trails, make sure you ask what kind of vehicle you will be in. You will spend more than 75% of your time awake in the vehicle, so it is pretty important.

Reply from Laxatrails Safaris
Reply from Laxatrails Safaris
Posted on Oct 28, 2024

Hello Jesse
Thank you for the review and rating us.
We really apologize for mis-undestanding.
The picture in the program it explains about us but not the vehicle to be used.
We always send a message showing that you will be using g a 4x4 safari van or safari tour cruiser.
We also do an upgrade to have the cruiser on safari if one wants an upgrade which you didn't ask .
We respect any communication from our guests and we always ready to make guests feel comfortable.
If you could have asked on arrival trustme We could have upgraded you.

Thank you for the review and we will make everything right in the next safari.

Manami   –  
Japan JP
Visited: October 2024 Reviewed: Oct 22, 2024

Email Manami  |  20-35 years of age  |  Experience level: first safari

Unforgettable and great Kenya Trip
5/5

On my first trip to Kenya, our guide Dennis was very helpful. He was very attentive, calm in any situation, and very friendly. The explanations on the safari were also polite and easy to understand, and he answered any questions we had. I would definitely like to use his tour again.

Hummza Khan   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 12, 2024

Email Hummza Khan  |  20-35 years of age  |  Experience level: first safari

Exceeded expectations, truly 10/10
5/5

Before even arriving in Kenya, I felt at ease with the organisation and communication from Peter at Laxatrails. He was super friendly and very quick to reply. He catered to our every need and customised our safari perfectly so that we started in Nairobi and dropped off at Diani beach. The brochure provided was detailed and we were very excited for our trip.

From the moment we were picked up at the airport, we felt very welcomed and in great hands. We met our driver, also named Peter, and we set off (with some new and free safari hats!)

All the Sopa lodges we stayed in, at Lake Nakuru, Masai Mara and Amboseli, were unbelievable. Firstly the service was 5 stars. The rooms were exceptional, with great views and amenities. The food provided at the lodges was amazing. There was so much choice and it all tasted so good. The pools were a bonus.

For us, what made our trip extra special was our driver. Peter is just the best. From all the knowledge about the different animals, to his great driving, we loved every minute of it. He really made us feel special the entire time. One of our highlights from our 2 weeks in Kenya were the drinks we had with Peter on our last night of the safari. We even met for dinner in Nairobi a week after the safari finished. We will miss him and hope to see him again.

We will be recommending Laxatrails to everyone we know wanting to go on a safari. Hopefully we will be able to do this again, it was one of the best experiences of our lives and the fact that the planning, and entire safari went along seamlessly without any issues was so great. As a company I feel that you really know what you are doing and how to treat customers. I wish you all the best in the future and thanks for everything you have done for us.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 30
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0
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