Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 145
  • 4 star 0
  • 3 star 1
  • 2 star 2
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 149 Reviews
Mohammed   –  
Malaysia MY
Visited: November 2024 Reviewed: Dec 17, 2024

Email Mohammed  |  50-65 years of age  |  Experience level: 2-5 safaris

Professional staff and good vibes
5/5

Professional guides and itinerary. Contacted them online and we got fast responses and the icing was our guide Henry who was very funny and educative at the same time

Ahmed   –  
Malaysia MY
Visited: December 2024 Reviewed: Dec 17, 2024

Email Ahmed  |  20-35 years of age  |  Experience level: 2-5 safaris

Fantastic crew and service
5/5

I enjoyed a solo trip to the Mara and lake naivasha . The guide John was so full of stories that he kept me entertained all through. Great services though

Md Atower Rahman Sujon   –  
Malaysia MY
Visited: December 2024 Reviewed: Dec 15, 2024

Email Md Atower Rahman Sujon  |  20-35 years of age  |  Experience level: first safari

Awesome and amazing safari experience
5/5

Had a lovely and amazing time with my family in kenya courtesy of unscripted safaris, definitely recommend them

Muhtsim   –  
Malaysia MY
Visited: August 2024 Reviewed: Dec 11, 2024

Email Muhtsim  |  20-35 years of age  |  Experience level: first safari

Great kenyan experience
5/5

I had a lovely time with the team here in maasai mara and lake nakuru

Daniel Vidal   –  
Germany DE
Visited: November 2024 Reviewed: Dec 3, 2024

Email Daniel Vidal  |  20-35 years of age  |  Experience level: first safari

Very nice safari experience
5/5

I totally recommend this company. We had a very enjoyable 7 day safari trip. Lewis helped us modify our trip according to our preferences and gave us valuable advice on our accommodation options. You can also request a higher or lower (cheaper) accommodation category, they will help you find a good choice.
We visited Nakuru National Park, Masai Mara, Lake Naivasha and Amboseli at the end. Overall, we were very pleased with all of the accommodation suggested by Unscripted. We opted for the cheapest van option to save some money (Safaris are very expensive). Our van was not very new or as comfortable as the Land Cruisers, but it worked well in all circumstances, even on muddy terrain and challenging tracks.
I think the highlight of our safari was Joseph (Ranjos), our guide. He was always very kind and friendly to us, always happy to listen to our request. He is a very good person and knows animals very well and where to find them. He is also very responsible with the conservation of the parks and respectful for the animals' space, something very important that some of the drivers do not care about.
Perhaps as a point of improvement I would suggest the Ol Tukai Lodge in Amboseli instead of Kibu. Ol Tukai is much nicer and prettier. It is also inside the park so you can see the elephants bathing from your swimming pool 😃.

Shalon makena   –  
Kenya KE
Visited: February 2024 Reviewed: Dec 2, 2024

Email Shalon makena  |  20-35 years of age  |  Experience level: first safari

Our Kenya safari lodge experience in Samburu National Reserve exceeded all expectations. Unscripted
5/5

Everything was perfect communication, saving of money, service was just okay

Joseph   –  
Kenya KE
Visited: October 2024 Reviewed: Nov 19, 2024

Email Joseph  |  35-50 years of age  |  Experience level: 2-5 safaris

Great amazing safari experience
5/5

Had an amazing time with unscripted safaris, John our guide for the 3 days in the maasai mara was so good,humble very chatty with us ensuring we enjoyed and had a good time. Thank you so much

Rashid   –  
Kenya KE
Visited: October 2024 Reviewed: Nov 19, 2024

Email Rashid  |  50-65 years of age  |  Experience level: 2-5 safaris

Best safari experience with family
5/5

We did a 4 days Kenyan safari to maasai mara and Lake Naivasha with my wife and kids. Everything was smooth from communication to execution of the safari. Our hotel was well located by the river and our guide Jeremy was so friendly and knowledgeable about the parks and animals. We shall book again with them once ready for more experiences

Max   –  
Kenya KE
Visited: September 2024 Reviewed: Nov 19, 2024

Email Max  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Max and not that of SafariBookings.
Do not recommend. Dishonest business practices, poor communication
2/5

We booked a 3 day Masai Mara safari with Unscripted Safaris. While our time in the park itself was good, the whole experience was marked by poor communication and shady business practices. The first point of suspicion was that the tour informed us several months after booking that our costs would be increased by nearly $300 a person due to an increase in park fees. However, these fee increases had been announced well in advance of our booking and we had assumed that they were already included in the price of our safari. We had no choice but to pay. On the day of our safari, the guide that we specifically had requested was not there, and was replaced with someone else. This was done without any prior warning or communication. Most critically, our itinerary at the time of booking that our tour would a 3 day safari that included an afternoon game drive the first day, a full day the second, and a morning game drive on the final morning. Halfway through our safari, we were told by our guide that this was not possible, and we would have to leave immediately in the morning of day 3 and depart the park. This was supposedly due to park policy, but none of this was communicated to us in advance. Our tour was cut short of what was promised, and our request for a partial refund was refused.

It was clear that Unscripted was simply telling us whatever we wanted to hear in order to make the sale. Once we had booked, all sense of customer service went out the window. Next time, I will go with a more honest company.

Alina   –  
Austria AT
Visited: October 2024 Reviewed: Nov 15, 2024

Email Alina  |  20-35 years of age  |  Experience level: over 5 safaris

Again and again
5/5

We did a three-day safari to Maasai Mara and enjoyed every single moment. After arriving at our accommodation, which we absolutely loved, we had a delicious lunch and then headed out to see the animals. Our guide Joseph did an amazing job of ensuring we saw all the highlights. On our first drive, we already spotted two lion cubs with their big family. The next day, we were lucky enough to see all the big cats and absolutely loved it.

I would highly recommend this company and will definitely book with them again.
Thank you very much for this unforgettable experience!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 145
  • 4 star 0
  • 3 star 1
  • 2 star 2
  • 1 star 1
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  • All corporate and/or tour info is provided by Unscripted Safaris, not SafariBookings
  • The tours offered by Unscripted Safaris are subject to their terms & conditions