Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 6
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-6 of 6 Reviews
Tumusiime   –  
Uganda UG
Visited: November 2024 Reviewed: Nov 18, 2024

Email Tumusiime  |  35-50 years of age  |  Experience level: 2-5 safaris

Their services were exceptional. Me and my group enjoyed every bit of our trip
5/5

Their services were exceptional. Me and my group enjoyed every bit of our trip. Excellent value for money

Rose   –  
Uganda UG
Visited: November 2024 Reviewed: Nov 9, 2024

Email Rose  |  20-35 years of age  |  Experience level: first safari

Alboyd Tours and travel has the best customer service and the most comfortable van
5/5

I had a great experience with Alboyd tours and travel. They reached at the pickup point in time and everything on the budget was fulfilled as expected and even beyond.
Therefore all people should have an experience with Alboyd tours and travel.
Best vans and best customer service.
Well done and keep it up.

Haydn   –  
United States US
Visited: August 2024 Reviewed: Sep 1, 2024

Email Haydn  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredibly attentive
5/5

I did the Murchison / Kidepo Tour and the Chimp Habituation Tour, and ultimately, I had a great experience. Albert was my tour guide, and he was incredibly attentive when it came to answering my questions and ensuring the trip was to my expectations. He really did go above and beyond to make it a fantastic adventure, and also to tailor it to my interests (I'm always keen to try local foods, and Albert made a point of taking me to decent local spots).

Even when nature or circumstance worked against us, Albert looked for solutions:

Example 1: when the weather threw a wrench into the Kidepo program, making it difficult to do several of the activities, Albert worked with me to find equivalent activities using the time available. Though there was a very small increase in cost related to one of the activities, Albert generously split the cost with me.

Example 2: we just missed the cut-off for the 1st night game drive at Murchison Falls due to an unexpected road closure, so Albert quickly got on the phone and set it up for the following night without issue.

We used two different vehicles for the two different tours and both vehicles were clean and well-maintained. The accommodation lined up was perfect (room, food, staff all first class). All the details were planned in advanced, and Albert was flexible when needed. Albert's advice regarding local customs (including tipping) was very useful. Albert was also very informative when it came to learning about Uganda and its traditions, laws, wildlife and culture, which made for great entertainment.

There weren't really any negatives. In Kidepo, we didn't spot any big cats, but the landscape and other wildlife still made it a very enjoyable experience. I think the only activity I would have passed on, in hindsight, is the boat at Murchison Falls (I think another game drive would have better suited me), BUT if you're keen to see hippos and Nile crocs then it shouldn't be missed (and there were plenty of people on the boat that were having a blast).

Conclusion, I highly recommend Alboyd Tours and Travel and won't hesitate to use them again on my next Ugandan adventure.

Gichimu   –  
Kenya KE
Visited: February 2024 Reviewed: Mar 16, 2024

Email Gichimu  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent
5/5

This was the trip of a lifetime. Alboyd Tours and Travel planned out our itinerary perfectly which also provided some time for relaxing as well. Our guide made sure everything was perfect and stress free for us. He was very patient and kind

Raphael   –  
Canada CA
Visited: February 2024 Reviewed: Mar 9, 2024

Email Raphael  |  20-35 years of age  |  Experience level: over 5 safaris

Very good tour company
5/5

Communications were incredibly smooth. They really did their best to accommodate all my demands/needs and made sure that I was comfortable in every aspect of my trip.

MACAR HAMION   –  
United Arab Emirates AE
Visited: November 2023 Reviewed: Jan 10, 2024

Email MACAR HAMION  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing
5/5

The booking went smoothly and our questions, desires and queries were answered in a timely manner via email. When the time of the trip approached, the faster communication was via whatsapp. The driver / guide was amazing, the trip went really well and we explored the country. Above all, a great experience.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 6
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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