A few of the Viatu team members!
Viatu
- Offices In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $105 to $2,628 per person per day (USD, excl. int'l flights)
Reviews
US
Email Shreyas | 20-35 years of age | Experience level: first safari
Viatu provided everything I needed to have a great trip in Namibia!
Viatu provided a great itinerary for me to follow in Namibia. When I was confused about anything in the itinerary, I was able to message the person who provided the itinerary, Alex, for any help along the way. When I needed some roadside assistance for the vehicle (it broke down on the second to last day), I was able to contact Viatu and they were able to help me with the car rental booking company. They had booked me a fully insured vehicle so I did not have to worry about any issues along the way. Overall, the experience was amazing and I was very happy that I went with Viatu for my trip to Namibia!
Reply from Viatu
Posted on Nov 27, 2024Thank you for sharing your experience! 🌟
We’re so glad to hear that you had an amazing trip to Namibia and that the itinerary we provided made exploring the country smooth and enjoyable. It’s great to know Alex was there to assist whenever you had questions, and we’re happy we could support you with the vehicle issue—fully insured bookings really do offer peace of mind!
Thank you for trusting Viatu with your adventure. We’re thrilled you had such a positive experience and would love to help you plan your next journey!
CH
Email Daniele | 50-65 years of age | Experience level: first safari
awesome (smile)
Everything was perfectly organised............................................................................................................................................
Reply from Viatu
Posted on Nov 26, 2024Thank you, Daniele, for your kind words! 😊
We’re so happy to hear that everything was perfectly organized and that you had an awesome experience. Your feedback means so much to us, and we’d love to help you plan another amazing trip in the future!
ES
Email Carlota y Luisja | 20-35 years of age | Experience level: first safari
Perfect! Best travel ever. Great organisation and support.
First of all we want to thank Mardi, she organised everything, gave us ideas about the activities we could do and showed us awesome places to stay. She helped us a lot, and everything she organised was simple perfect, 10/10.
We stayed at the Dead Valley Lodge in Sesriem and we recommend it 100%. It might be a bit expensive but the lodge is awesome and you hava access to sossusvlei one hour before the opening time, so we were able to see the sunrise at dune 45.
In Walvys Bay we did a full day activity: kayaking with seals ( impressive, so cool, you don’t really do much exercise, you just move a bit among the seals), beach braii and sandwich harbour ( best landscape we’ve ever seen, this sould be compulsory, you can’t go to Namibia and miss it).
When ee visiti Etosha we stayed at Etosha King Nehale lodge, really nice too. You can do the game drive by your own easily but we recommend doing one day a guided game drive with the logde because we saw some animals that otherwise we wouldn’t have seen.
Regarding the car, we drove a 4x4 Toyota Fortuner and everything was great. You can’t move safely around Namibia without a 4x4. If you book a smaller car like a Jimny is ok too but you’ll have to check and fill the fuel tank very often because distances are quite big and this deposit is small.
Last but not least, we want to thank Rea, who helped us with the last details and Alessandro, because our flight had a big delayed and he reorganised everything for us.
Reply from Viatu
Posted on Nov 25, 2024Thank you so much Carlota for sharing your amazing experience with us! 🌟
It’s wonderful to hear how much you enjoyed your trip and that Mardi’s recommendations helped you create such special memories.
Your tip about needing a 4x4 in Namibia is spot on, and we’re glad the Toyota Fortuner made your journey smooth and stress-free. It sounds like you made the most of every moment, even when plans needed adjusting, and we’re delighted Rea and Alessandro were there to assist!
Thank you again for trusting us with your adventure. We’d love to help you explore even more incredible destinations in the future! 🧡
MX
Email Diego | 20-35 years of age | Experience level: 2-5 safaris
Amazing
The service, communication and staff helpfulness was amazing. Every hotel and activity was spot on.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Diego, for your kind words! 🌟
We’re thrilled to hear that you had such an amazing experience and that everything—from the service and communication to the hotels and activities—was just right. Our team works hard to ensure every detail is perfect, so it’s wonderful to know you felt well cared for throughout your journey.
We hope to help you plan your next adventure soon!
ES
Email Jorge | 50-65 years of age | Experience level: over 5 safaris
Perfect to the las detail
Even when we were forced to organice everything in a very short period of time and, to crown it all, during a long weekend, the result was amaizing.
Alfredo went far and bellond to help us and to solve every problem
Professionalism and kindness
We will for sure repeat
Thanks!!!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jorge, for such a heartfelt review! 🌟
We’re so glad to hear that even with the time constraints and the challenge of a long weekend, your trip turned out amazing. Alfredo will be thrilled to know his dedication and problem-solving made such a positive impact on your experience.
Your kind words about our professionalism and kindness mean the world to us. We can’t wait to help you plan another unforgettable adventure. Thank you for trusting us, and we look forward to welcoming you back!
Email NN | 20-35 years of age | Experience level: first safari
Very easy to work with.
Very easy to communicate with. Fast responses and quick to trouble shoot any issues. Great visuals on website and app for a clear description of the itinerary. Over all the trip ran very smoothly and lived up to expectations. Excellent value for money. The only downside is that most of the accomodation was booked a bit far from the national parks/ game reserves. Would have been better to be given an option between cheaper accoms vs convenience of location. I am more inclined to pay more and stay closer. However this was only an issue in Namibia with long driving distances and petrol stations being 30-60 mins away. All accomodations were otherwise great places to stay!
Reply from Viatu
Posted on Nov 25, 2024Thank you for your detailed feedback! 🌟
We’re delighted to hear that communication was smooth and that you appreciated the quick support and clear visuals on our website and app. It’s great to know the trip lived up to your expectations and was excellent value for money.
We appreciate your insight about accommodation locations in Namibia—it’s a valuable point, especially with the country’s long distances and limited fuel stops. Offering options for closer lodging vs. more affordable options is something we’ll consider for future itineraries. We're glad you still enjoyed the accommodations despite this challenge.
Thank you for traveling with us, and we hope to assist you with another memorable adventure soon!
US
Email Jay | 35-50 years of age | Experience level: first safari
Excellent
I really appreciated Viatu’s approach to our trip and was very pleased with their service and flexibility throughout the planning process. We were a group of four traveling for a milestone trip to Namibia and South Africa and Viatu created a once in a lifetime experience for us at each spot along our trip. Their choice of great lodging and activities along the way made this a very special experience for us all. We had a diverse experience from the Namib desert to the Etosha/Ongave safaris to beautiful Cape Town and wine country. With Viatu, you understand that you get what you pay for and we appreciated that we were looking for a trip that took care of the thinking and decision making for us even before we arrived. We will use them again in the future.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jay, for such a thoughtful review! 🌟
We’re thrilled to have been part of your milestone journey and to hear that the experience we curated exceeded your expectations. From the Namib Desert’s breathtaking landscapes to the excitement of safaris in Etosha and Ongava, and the charm of Cape Town and wine country—it sounds like your trip was truly unforgettable.
It’s wonderful to know you appreciated the care and attention to detail in planning, allowing you to relax and fully enjoy each moment. We’re honored to have made this special trip seamless and memorable for you and your group.
We can’t wait to help you plan your next adventure. Thank you for trusting us, and we look forward to seeing you again soon!
US
Email JP | 50-65 years of age | Experience level: first safari
Great Experience!
Viatu was such a good choice. They were recommended by a friend and I have already recommended them to a friend. They booked the most fabulous safari trip for me. Everything went as planned, from try drivers to the accommodations. The only thing that didn’t go the way I thought it would was it was even more fantastic than I could have imagined. Mardi and the others were so helpful. They responded quickly to my questions and continued to provide good information right up to my trip. I was given options that were in my budget, so didn’t have to keep coming back asking for something different. Almost like they knew exactly what I wanted when I didn’t even k ow myself. It was a trip of a lifetime and Viatu made it happen. Thanks so much,
Reply from Viatu
Posted on Nov 25, 2024Thank you, JP, for such a glowing review! 🌟
We’re thrilled to hear that your safari trip exceeded your expectations and turned into a “trip of a lifetime.” It’s wonderful that Mardi and the team could provide such personalized service, helping you find the perfect options within your budget and ensuring everything ran smoothly.
We love knowing that our quick responses and tailored suggestions made planning easy and enjoyable for you. Hearing that you’ve already recommended us to others is the highest compliment we could receive.
Thank you for trusting us with your adventure, and we hope to help you create even more unforgettable experiences in the future!
US
Email Douglas | 65+ years of age | Experience level: first safari
Our best tour in thirty years of travel!
Communication with Mardi was excellent, she listened and heard us. When we had questions they were answered.
The value we received was beyond our expectations. All stays, tours, and safaris were spectacular. We were picked up and transported conveniently and comfortably with friendly and welcoming drivers.
Baleluni private reserve was able to feed us well, take us to see wildlife in their neck of the woods and to Kruger National park and the endangered species rehab center, and to provide lodging where we could see an elephant herd walk right by our balcony along the Oliphant river. Tsowa safari lodge is a five star experience with fabulous food, great tents and indoor and outdoor showers. We walked the island; boated the Zambezi twice seeing Hippos, crocodiles, and elephant; and went on game safaris that allowed us to see big game, including an 400+ herd of water buffalo, and birds galore. Cape Town, the peninsula, Table mountain, Stellenbosch, and Kirstenbosch gardens are not to be missed.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Douglas, for such a heartfelt and detailed review! 🌟
We’re beyond thrilled that your trip turned out to be your best in thirty years of travel—what an incredible compliment! It’s wonderful to hear that Mardi’s attentive communication and planning made such a positive impact on your experience.
From the spectacular safaris at Balule Private Reserve and Kruger National Park to the luxurious five-star experience at Tsowa Safari Lodge, it sounds like every moment was packed with unforgettable adventures. The image of elephants passing by your balcony along the Olifants River is truly magical, and your Zambezi River excursions sound like dreamlike experiences.
We’re so glad you enjoyed the beauty and culture of Cape Town, from the stunning Table Mountain to the charm of Stellenbosch and Kirstenbosch Gardens. It sounds like you had the perfect balance of wildlife, nature, and city exploration.
Thank you for trusting us with such a memorable journey. We hope to help you create more extraordinary experiences in the future!
CA
Email Jacob | 35-50 years of age | Experience level: 2-5 safaris
Very pleasant to deal with
Overall was very good. A bit of confusion about a few things at the accommodation we stayed at that they booked for us as part of a package, but I think this was probably related to the fact that the resort was new and a bit disorganized. I would book with Viatu again for sure. Well done.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jacob, for your kind feedback! 🌟
We’re so glad to hear you had a positive experience and found us pleasant to work with. We appreciate your understanding regarding the minor confusion at the resort—it can sometimes happen with newer accommodations, and we’re always here to help smooth things out when needed.
It means a lot to know you’d book with us again. Thank you for your trust, and we can’t wait to help you plan another fantastic trip in the future!