Reviews

Sort By: Date Most Helpful Rating 21-30 of 496 Reviews
Curt   –  
United States US
Visited: December 2024 Reviewed: Dec 5, 2024

Email Curt  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

We decided to book Serengeti smile based off the reviews and itinerary, and they did not disappoint. The tour guide, Champion, was very accommodating, knowledgeable about the towns we passed, the Serengeti, the people, and animals. He made sure to answer any questions we have, stopped to get the best pictures, and even adjusted when it was raining. Overall, it was a great tour.

Jerome   –  
Singapore SG
Visited: November 2024 Reviewed: Dec 4, 2024

Email Jerome  |  20-35 years of age  |  Experience level: first safari

Once-in-a-Lifetime Trip with Pius & Serengeti Smile!
5/5

We had the absolute pleasure of spending our honeymoon on a one-week safari in Tanzania, and it was amazing!

Our guide, Pius, was exceptional—friendly, knowledgeable, and truly passionate about ensuring we had the best experience possible. He went above and beyond to help us spot some of the most incredible wildlife, including lions, elephants, leopards, and cheetahs. Every game drive was a thrilling adventure.

Communication with Serengeti Smile was good. They were prompt, professional, and accommodating. The accommodations were comfortable. The food was consistently delicious, making every meal something to look forward to after a day of drives.

This trip was genuinely a once-in-a-lifetime experience, and we’re so grateful to have chosen Tanzania for our honeymoon. Highly recommend Serengeti Smile and Pius!

Adrian S   –  
United States US
Visited: November 2024 Reviewed: Nov 29, 2024

Email Adrian S  |  20-35 years of age  |  Experience level: first safari

An Incredible Safari Experience I'll Never Forget
5/5

We decided to go on a once-in-a-lifetime safari adventure and chose Serengeti Smile to plan our trip. From the start, Erick was incredibly helpful. He patiently answered all our questions, no matter how silly they were.
The team helped us create a fantastic 11-day itinerary, with five days of thrilling game drives. It was such a relief to have everything organized, from our accommodations to our daily activities.
We visited some of the most stunning national parks in Tanzania: Tarangire, Lake Manyara, Serengeti, and Ngorongoro Crater. We were lucky enough to spot the Big Five and many other incredible animals. Our guide, Champion, was simply amazing. He was not only knowledgeable but also had a great sense of humor. He made sure we had the best possible experience and even took some incredible photos of us.
Champion was more than just a guide; he was an integral part of our adventure. His deep knowledge of the wildlife and the parks was truly impressive. He had an uncanny ability to spot animals from miles away, ensuring we never missed a moment. But what truly set him apart was his passion. He shared his love for the African wilderness with such enthusiasm, making every game drive an unforgettable experience. Champion wasn't just showing us the sights; he was sharing a piece of his heart.
If you're planning a safari to Tanzania, I highly recommend Champion and Serengeti Smile. They will make your dream safari a reality.

Karina   –  
United States US
Visited: November 2024 Reviewed: Nov 29, 2024

Email Karina  |  20-35 years of age  |  Experience level: first safari

Best. Trip. Of. My. Life!
5/5

Our trip with Serengeti Smiles was absolutely incredible. From the beginning, everything was easy. The agent answered all of our questions quickly and helped us feel confident about the whole trip.

The real star of the experience was our guide, Champion. Thanks to him, we were lucky enough to see all of the Big 5, Lion, Leopard, Elephant, Buffalo, and Rhino. We also saw many more animals like Zebra, Wildebeest and much more. Champion really knows his stuff. He pointed out so many things we would’ve missed on our own and gave us so much insight into the animals and their behavior. Plus, he’s an amazing photographer! The photos he took for us are some of the best memories we could ever ask for.

The hotels Serengeti Smiles arranged were also fantastic. It was comfortable, beautiful, and the perfect place to relax after a day of exploring. The food and service were excellent, and we felt taken care of the entire time.

If you’re planning a safari, I can’t recommend Serengeti Smiles enough. And definitely ask for Champion! He made our trip unforgettable. Don’t forget to tell him the “Yes People” sent you!

Juan   –  
Colombia CO
Visited: November 2024 Reviewed: Nov 29, 2024

Email Juan  |  20-35 years of age  |  Experience level: first safari

The best trip of of my life
5/5

From start to finish, our safari in Tanzania with Serengeti Smile was nothing short of spectacular! We were lucky enough to explore the Serengeti, Ngorongoro Crater, and Tarangire National Park, and each destination offered its own unique and breathtaking beauty.

Our guide Champion was incredibly knowledgeable, not only about the wildlife but also the history and culture of the region. His passion for conservation and the animals was evident in every story he shared, making the experience both educational and awe-inspiring.

This safari exceeded all of our expectations, and we can’t wait to return someday. Highly recommend it to anyone looking for an authentic, awe-inspiring African safari adventure!

Choose Serengeti Smile and Champion as your guide to have the best trip of your life.

Nathalie   –  
United States US
Visited: November 2024 Reviewed: Nov 29, 2024

Email Nathalie  |  20-35 years of age  |  Experience level: first safari

This company and trip exceeded all expectation. Best Safari of my life
5/5

I found this company after a lot of searching and can honestly say once I have completed the experience that this was way WAAY better than I expected. Traveled in a group with 7 friends and from the moment we got the information from Erick up until they picked us up the service from his end was great. He was helpful answering all our questions and getting the trip set up. For 8 months he was very attentive and easy to help.
When we arrived for our trip the guides were good and helpful all the time. The gamedrives, lodges and activities were all good and full of fun, knowledge and kindness. Foood was great too which was one of my biggest concerns. Again, AMAZING, would do it again with the same company and would recommend everyone do this experience.

Also, special shoutout to Champion our guide. He made the trip great, paid attention to all the small details and made sure we were always enjoying ourselves. I can honestly say after 6 days i have NO COMPLAINTS with my experience, in such a remote place for us we thought we might come across some problems but everything was great and not a single moment was bad for all 7 of us.

ASANTE SANAA Champion, Erick and Serengeti Smile!! Maisha marefu!

Bonnie   –  
United States US
Visited: November 2024 Reviewed: Nov 29, 2024

Email Bonnie  |  20-35 years of age  |  Experience level: first safari

Excellent experience overall!
5/5

From the moment my friends and I decided to book our Safari trip with Serengeti Smile, the experience was nothing short of exceptional. Our travel coordinator, Eric, built the perfect itinerary for our group and made sure we didn’t miss any must-do activities during our time in Tanzania. After arriving, everything was coordinated to perfection from the accommodations both in Arusha and during the Safari, to our exceptional guide Champion who was extremely friendly, knowledgeable and very detail oriented. He always made sure our group was having the best time possible and went above and beyond to make our experience unforgettable. I would recommend Serengeti Smile to anyone looking to book a safari in Tanzania and make sure to request Champion as your guide! He is the absolute BEST.

Alejandra Sanz   –  
United States US
Visited: November 2024 Reviewed: Nov 29, 2024

Email Alejandra Sanz  |  20-35 years of age  |  Experience level: first safari

The most AMAZING trip of my life!!!
5/5

Our safari with Serengeti Smile was hands down one of the best experiences of our lives! From start to finish, everything was absolutely incredible. The whole trip was so well organized, from the amazing camp and hotels to the logistics of each day. It was all seamless, which let us fully enjoy every second of this adventure.

We saw so many animals, lions, elephants, giraffes, zebras, leopards, you name it, we saw it. It honestly felt like something out of a movie. But what made it even better was our guide, Champion. I don’t even know where to start with him. He’s beyond knowledgeable, super friendly, and absolutely hilarious. Champion made every moment fun, exciting, and unforgettable. By the end of the trip, it felt like we were traveling with a friend.

If you’re thinking about going on a safari, stop thinking and just book with Serengeti Smile. And here’s the best tip I can give you: request CHAMPION as your guide. You will NOT regret it, he’s the absolute best and will make your trip unforgettable!

Juan Patino   –  
United States US
Visited: November 2024 Reviewed: Nov 29, 2024

Email Juan Patino  |  20-35 years of age  |  Experience level: first safari

The best safari!!
5/5

Serengeti smile provided us an awesome experience! Since the first moment we arrived to Tanzania, they provided us the best experience and vibes of all.

Champion is the absolute best guide you could ask for on a safari in Tanzania. From start to finish, he made the entire experience unforgettable. His deep knowledge of the wildlife, sharp eye for spotting animals, and engaging storytelling made every moment magical. Whether it was finding elusive animals or sharing fascinating insights about the local ecosystem, he went above and beyond. This was not just a safari, it was the adventure of a lifetime, thanks to him. Five stars don’t do justice to the experience he provided. Highly, highly recommend!

yu   –  
South Korea KR
Visited: November 2024 Reviewed: Nov 26, 2024

Email yu  |  20-35 years of age  |  Experience level: first safari

"It was a great experience to see various animals
4/5

The booking process was smooth, and the response from the person in charge was quick, which was great. Also, Serengeti Smile provided great cars and guides, and their quote was the most affordable among those I received. And the guide made a great effort to help us take good photos and showed us the Big Five along with many other animals

However, there are some disappointing points.

First of all, the person from the office initially mentioned that a tip of 2 to 5 USD per person per day for the guide would be sufficient,
but the guide asked for a tip of 15 USD per person per day.

Secondly, they promised to provide binoculars, but none were available.

Additionally the guide seemed very tired from the long drive, which made it difficult to fully enjoy the experience together.

Lastly, they didn't inform me in advance that the flight time had changed on the last day even though they were able to contact me by whatsapp.

Aside from these few situations, it was an enjoyable trip. Serengeti Smile made their best effort to provide a great experience, but our trip ultimately depended on the individual guide.

Average User Rating
5.0/5
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