Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 112
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 127 Reviews
Joseph B   –  
United States US
Visited: December 2024 Reviewed: Dec 19, 2024

Email Joseph B  |  65+ years of age  |  Experience level: over 5 safaris

3-Day Safari
5/5

We booked a 3-day Safari with Gems of Africa. It was our first Safari and we are now determined to go back. The communication was easy and very accurate. They always responded within a few hours, all their answers were detailed, accurate and easy to follow. They provided multiple options to chose from and their service (especially Mr. Mpho Thulo) was GREAT. We ended adding a driver service to and from the reserve and that ended as a great service as well.
The Safari we reserved (Mont Eco Game Reserve) EXCEEDED OUR EXPECTATIONS by far and was a great value for our money. The place is amazing, the service was excellent, the wildlife was a dream come true. We were promised the Big 5 and we got much more from very very close. Everyone we met at the reserve was delighted.
Overall, it was a wonderful experience and Gems made it all happen. They are highly reliable, pay attention to the small details and very responsive. We could not have asked for more.

Janine   –  
Australia AU
Visited: December 2024 Reviewed: Dec 19, 2024

Email Janine  |  65+ years of age  |  Experience level: 2-5 safaris

Professional
5/5

We used this company to book a small safari tour from Capetown to Aquila Safari park we stayed 2 nights it was a very good way to get a taste of a safari and Gems of Africa looked after extremely well Everything was seamless and well organised I would not hesitate to recommend and use them again

David   –  
United Kingdom UK
Visited: November 2024 Reviewed: Dec 17, 2024

Email David  |  50-65 years of age  |  Experience level: 2-5 safaris

Chris is a friendly attentive and knowledgeable driver
4/5

Having biked the tour in the uk we were extremely pleased with overall experience. Our driver (Chris) was reliable, attentive and very knowledgeable. The route was long but we had plenty of stops and information regularly shared by Chris helped the time pass quickly. He was also flexible and adjusted the route at times to take into account the desires of the passengers.

Bazerelli   –  
Ireland IE
Visited: November 2024 Reviewed: Dec 9, 2024

Email Bazerelli  |  50-65 years of age  |  Experience level: first safari

Five Stars
5/5

I had very high expectations of this trip and these were exceeded. From the time of our pick up from our hotel in Cape Town to being dropped back the next day, this was truly a trip of a lifetime. The accommodation was magnificent, the welcome genuine, the staff so friendly and knowledgeable. A welcoming drink was offered that allowed newly arrived guests to meet and chat informally. The food provided was of excellent quality and abundant. The tours were timed to allow guests relax first and then see the wildlife of which there was so much to see. I cannot believe the variety of wildlife we saw and how close we got to the animals. The evening tour was punctuated by a stop for sundowners where all guests could mingle informally again. That night the sky was perfect for our stargazing tour, provided by such knowledgeable guides. An early start the next day meant that we saw the wildlife getting ready to start their day, it was so natural. This trip oozed class and quality; I cannot recommend it more highly.

Karel   –  
Czech Republic CZ
Visited: November 2024 Reviewed: Dec 6, 2024

Email Karel  |  35-50 years of age  |  Experience level: 2-5 safaris

Excelent
5/5

Excelent servise, everythng was on time. Driver also hotel.

Tony Strupeck   –  
United States US
Visited: November 2024 Reviewed: Dec 1, 2024

Email Tony Strupeck  |  65+ years of age  |  Experience level: first safari

Bayette Lodge Shamwari
5/5

Janine Olivier arranged a fabulous Safari including flights from Cape Town to Port Elizabeth and transportation to Shamwari Bayette Lodge.
The lodge and the game drives were first class.
This was a trip of a lifetime that I was able to experience with my daughter.
Well, done

Lisa   –  
Canada CA
Visited: November 2024 Reviewed: Nov 25, 2024

Email Lisa  |  50-65 years of age  |  Experience level: first safari

Experience of a Lifetime
5/5

From start to finish, our experience with booking through Gems of Africa was easy and pleasant, and the safari itself at Mount Eco was breathtaking.
First, booking was made easy by the quick communication and ready responses to all our pre-booking questions. I had put out questions to three different operators, but Gems of Africa was the most responsive and offered a good range of options. Janien made the booking and payment process easy. Transfers to and from the hotel were arranged - with a very pleasant and cheerful driver - and we were offered free vouchers for the Hop on/off bus in Cape Town. Our driver also handed us a little boss of chocolates from the company with 2 cute beaded keychains. Mount Eco was one of the more expensive options, but it was worth every penny spent! There are 7 lodge cabins so a maximum of 14 guests at any time, so the service is personal. The cabins were magnificent, with many handcarved elements, peaked roofs and I can't to justice to the bathroom in words. All cabins were private so you couldn't see each other, and all had little paths leading to a main path the guided you to the magnificent main lodge. All meals were included and were delicious, and the staff were all so lovely and helpful. There were 2 drives per day and the option for a bushwalk. Our driver Charles was so knowledgeable and relaxed. The drives themselves were over rough terrain but made as luxurious as possible with blankets, hot water bottles, and lined ponchos in case of rain! We also stopped for coffee and muffins on morning drives and drinks and snacks on evening drives. And the animals: giraffes, elephants, lions, rhinos, water Buffalo, springboks, eland, and other antelope species. All in a huge conservation area that was beautiful in its own right. This lodge is off the grid, operating entirely on solar power, and some of the higher costs go towards the conservation efforts. I can't say enough good things about our experience. You must go, if you are thinking about it at all; you will not regret it.

Tony F   –  
United Kingdom UK
Visited: November 2024 Reviewed: Nov 21, 2024

Email Tony F  |  50-65 years of age  |  Experience level: first safari

A good safari agency
4/5

My wife and I were booked into the Kapama River Lodge by Gems of Africa. The lodge, its facilities and safaris were excellent.

As an agency, we had a problem with a flight that needed to be changed. After a few tos and fros, Gems solved the problem to my satisfaction, but I believe they could have solved it sooner.

sebastian   –  
Colombia CO
Visited: October 2024 Reviewed: Nov 15, 2024

Email sebastian  |  35-50 years of age  |  Experience level: first safari

AMAZING
5/5

The trip was great, the transportation was punctual and wonderful, the hotel and the experience were wonderful.

Nelia   –  
New Zealand NZ
Visited: October 2024 Reviewed: Nov 15, 2024

Email Nelia  |  65+ years of age  |  Experience level: first safari

Excellent
5/5

We thoroughly enjoyed the experience. No complaints at all.
Can recommend without hesitation

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 112
  • 4 star 14
  • 3 star 1
  • 2 star 0
  • 1 star 0
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