Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 20 Reviews
Joanna Parkinson   –  
United Kingdom UK
Visited: October 2024 Reviewed: Dec 5, 2024

Email Joanna Parkinson  |  35-50 years of age  |  Experience level: 2-5 safaris

The most amazing Kenya safari
5/5

We arranged our safari with Lewis and Imara Africa via WhatsApp where Lewis sent me lots of links for various places, helped me choose dates, pick up and drop off places etc.



We decided on a pick up from our hotel in Nairobi where all of the staff met us with the private vehicle and our driver James. We drove to Amboseli National Park where we stayed for 1 night at the Elewana Tortilis Camp with food and drink included. The drive into the park itself was amazing and we saw lots of animals. We then had another safari drive later in the afternoon.



The following morning we drove to Tsavo West and Salt Lick Lodge where we were staying for 2 nights and again a game drive on the way in and another one in the afternoon.



On the second day we had a full day game drive in Tsavo East and the following morning James drove us to Mombasa where we were flying to Zanzibar.



James was an amazing driver and we saw all of the big 5 while we were there. He made sure we had plenty of water in the truck and got us to each place safely. Lewis of course made sure everything was arranged in advance so checking in was smooth and our accommodation was amazing!



I will be planning another safari for the Masai Mara and I have no hesitation in using Imara Africa Safaris.

David   –  
Spain ES
Visited: September 2024 Reviewed: Oct 6, 2024

Email David  |  35-50 years of age  |  Experience level: first safari

Diligent, Quick, Comprehensive, Trustworthy
5/5

They have safaris within some countries in East Africa offering a wide range of possibilities from very short ones to longer stays. They answer the email super quickly, their English is perfect and all the details are provided in a timely manner. Once there, lodges included are excellent and the driver knows about the national parks and the animals too, so he becomes a guide aside from a driver.

Neo Phetlho   –  
South Africa ZA
Visited: September 2024 Reviewed: Sep 30, 2024

Email Neo Phetlho  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Team Imara africa Safaris.

I just wanted to express my heartfelt gratitude for the exceptional support, hospitality and logistics assistance you provided during our Mount Kenya climbing expedition. Your expertise and professionalism made a significant difference in our experience.
From planning to execution, your team's dedication and attention to detail ensured a seamless and successful climb. Your guidance on routes, accommodations, and safety measures helped us navigate the challenges of the mountain.
I appreciate the efficient transportation arrangements, excellent guide services, well-coordinated accommodations, timely provision of equipment and supplies, valuable advice and insights.
Your contributions went beyond logistics, you helped create life-long memories. I, together with the team grateful for your passion for adventure and commitment to making our experience unforgettable.

Thank you for believing in our ability to conquer Mount Kenya. The guides you provided, gave us reassurance during challenging moments, shared knowledge and their expertise.

I will highly recommend Imara Africa Safaris to anyone seeking exceptional adventure support.

Sincere thanks and appreciation.

Laurie   –  
France FR
Visited: September 2024 Reviewed: Sep 25, 2024

Email Laurie  |  50-65 years of age  |  Experience level: first safari

Imara Africa Safaris are a great company. This was my first safari and I really didn’t need to do an
5/5

Imara Africa Safaris are a great company. This was my first safari and I really didn’t need to do anything. Every question I had was answered almost immediately. Every place we stayed was perfectly fine for us. PATRICK our guide was amazing. He knew how to anticipate the animals so we got amazing photos. He is patient, kind, and amazing driver. Lastly, thank you to Kenya for mandating conservation and preservation.

Diane Heston   –  
Spain ES
Visited: August 2024 Reviewed: Sep 24, 2024

Email Diane Heston  |  50-65 years of age  |  Experience level: 2-5 safaris

Fabulous
5/5

What a great company - had a great trip with Lewis and his team. They even told the lodge it was our wedding anniversary and they had Masai sing to us and give us a cake making it very special. Would not hesitate to recommend Imara Africa Safaris
Many thanks
Diane and Andy Heston - Spain

Shawn   –  
Germany DE
Visited: June 2024 Reviewed: Jun 7, 2024

Email Shawn  |  35-50 years of age  |  Experience level: 2-5 safaris

An absolutely perfect safari experience for my family and I
5/5

Luis, Patrick, and Ian were absolutely flawless during our time with them. They made us feel like family from the beginning, and were always willing to go above and beyond to accommodate any needs or questions we may have had. We were able to see so many animals in the two parks we visited, and when it was allowed, we had opportunities to get quite close to the animals to just be able to admire them and get amazing photos.

Thank you so much to you three for making this experience for my family and I unforgettable. Imara Africa Safaris has my fully recommendation, don't look any further, and just book with them!

Kate   –  
United States US
Visited: January 2024 Reviewed: Feb 27, 2024

Email Kate  |  50-65 years of age  |  Experience level: 2-5 safaris

Mt. Kenya Trek
5/5

Had an amazing trek up Mt. Kenya with Imara Africa Safaris. No complaints whatsoever. The guys were very professional & knowledgeable. Food was delicious & filling. I’ve done a bunch of international trekking, so I knew what to expect. The accommodations were fine. We made it to the summit in time for a beautiful sunrise. I would book with them again.

Yu   –  
United States US
Visited: December 2023 Reviewed: Jan 22, 2024

Email Yu  |  20-35 years of age  |  Experience level: first safari

It's all about the people when choosing a safari operator
5/5

My boyfriend and I did a 4 day trip with Lewis around the Kenyan Great Lakes region. From the moment we reached out to Lewis, we felt that we should go with Imara safaris as we found him to be extremely responsive and attentive. Lewis took great care accommodating a rather complex and non-standard itinerary to fit in everything we were interested in seeing in a short time period of time.

Lewis made the planning process very streamlined by offering us curated experiences, taking care of bookings and park fees, and working with us to understand what we would enjoy.

During the trip itself, Lewis and our driver, Patrick, were extremely professional and always showed up on time. They made themselves very accessible in case we needed anything and accommodated a last-minute change to our flight.

We are especially grateful to Patrick for navigating extremely challenging driving conditions between Naivasha and Nairobi, we feel he saved our lives with his expertise on multiple occasions.

I would recommend going with Imara safaris for your Kenya adventure, these folks will make sure that you arrive where you need to go and have a great experience tailored to your interests.

Laura   –  
Finland FI
Visited: December 2023 Reviewed: Dec 14, 2023

Email Laura  |  35-50 years of age  |  Experience level: first safari

Great time in Kenya
5/5

We had an amazing time with Imara Africa safaris. They were easy to communicate with before the trip, always answered quickly. They were also open to changes to the itinerary. We wanted to visit a place that they didn't offer ready safaris, and Imara Africa safaris organised everything smoothly. I had a food allergy request, and they took care of that well.

They were welcoming us at the airport, and took care of us from the start until the end of our trip, they even gave us a ride to the airport in the middle of the night. Everyone (Lewis, Wendy, Patrick and Brian) were so kind and genuine. Also Patrick, who was our driver, was probably the best driver I've seen. We didn't get stuck in the mud once, although it was the end of the rainy season. With the little van that we were in, Patrick got us to places I was sure were impossible. Also he was very knowledgeable about the animals and the birds. He even had some bird and mammal books in the car that we could also look through. He worked hard that we saw the big five, and at the same time he didn't overlook the "smaller" species, but told us about starlings and always stopped to show us new species of animals.

The safari itinerary was two nights at Masai Mara, two nights at Kakamega rainforest (our addition), one night at Lake Nakuru, one night at Lake Naivasha and two nights at Amboseli. If I would now make a new itinerary for a Kenyan safari, I would go to Masai Mara for two nights, and after spend two nights at Kakamega, which was the most beautiful place. After that, one night in Nakuru, and then I would skip Lake Naivasha. Although the walking tour was nice, the scenery was maybe too similar to Nakuru. Also I would only spend one night in Amboseli, because the park is quite small. The two nights "saved" I would spend in Tsavo national parks.

Some things were a bit misleading in the original quote that we got, for example the quote said that non-alcoholic drinks would be included, but we still had to pay for non-alcoholic drinks in every hotel where we stayed. I hope they fix this to the future quotes. Also in the quote there was a photo of a sundowner experience in Amboseli national park which was of a jeep somewhere that looked like the inside of the national park, it looked like it was a game drive during sunset. But the sundowner we got at Amboseli sentrim lodge was drinks at a hotel terrace facing Kilimanjaro. A nice experience but not what I was expecting. So I hope that there would be more info about what certain experiences include.

The best parts of this safari was seeing so many animals right at the start in Masai Mara national reserve, the whole of the Kakamega rainforest experience. The Rondo retreat where we stayed was perfect, the guided walks in the rainforest where unforgettable. Our rainforest guide, Wycliff, was great. The end of the safari was also memorable, with huge herds of elefants in Amboseli national park.

All in all we had a great time, I'm really happy that we chose Imara Africa safaris as our safari company, and if I go to Kenya again, will certainly ask them.

Reply from Imara Africa Safaris
Reply from Imara Africa Safaris
Posted on Dec 14, 2023

Thank you so much for sharing your wonderful experiences with Imara Africa safaris. It is truly heartwarming to hear that your trip was a memorable adventure and that our team made your experience even more special. Your kind words about the team and dedication are particularly appreciated.

I would like to extend my sincerest apologies for any confusion caused by the initial quote regarding the inclusion of non-alcoholic drinks. Please allow me to clarify that these non-alcoholic drinks are indeed provided complimentary within our safari vehicles, but this does not extend to the accommodations. We understand how this could have been misleading, and I assure you that steps are being taken to make this clearer in our future quotes.

Regarding the sundowner experience at Amboseli, I’m sorry to hear that it did not meet your expectations. We strive to provide accurate and comprehensive descriptions of our experiences, and it seems we fell short in this instance. Your feedback is invaluable in guiding us to enhance our communication about what each experience entails, ensuring that our guests have a clear understanding of what to expect.

We are pleased, however, that you found the experience at the Amboseli was enjoyable, with its stunning views of Kilimanjaro. We hope that, despite these issues, your overall experience with us was a memorable one.

Once again, I apologize for any inconvenience you experienced, and I hope we have the opportunity to serve you better in the future. Thank you once again for choosing Imara Africa safaris and for your recommendations. We are incredibly grateful for your support and look forward to the opportunity of welcoming you back to Kenya for another adventure.

Mercy   –  
Kenya KE
Visited: October 2023 Reviewed: Nov 22, 2023

Email Mercy  |  20-35 years of age  |  Experience level: 2-5 safaris

Experienced, with top notch customer service
5/5

Imara Africa Safaris truly made my Amboseli adventure a once-in-a-lifetime experience! From the moment we set foot in the park, the sight of elephants roaming freely against the iconic Mount Kilimanjaro took my breath away.

The expertise of our guide from Imara Africa Safaris elevated the safari, providing fascinating insights into the park's wildlife. It wasn't just about the elephants; we witnessed a diverse array of animals, each contributing to the park's vibrant ecosystem.

The final leg of our journey at Namanga was a testament to Imara Africa Safaris' commitment to excellence. The service was exceptional, and the value for money was outstanding. The accommodations were comfortable, and every detail was meticulously arranged, ensuring a seamless and enjoyable experience.

Imara Africa Safaris turned a safari into a memory that will stay with me forever. If you're seeking an adventure that combines the awe-inspiring beauty of Amboseli with top-notch service, look no further. Imara Africa Safaris delivers an outstanding safari experience that exceeds expectations. Highly recommended for those who want to discover the wonders of nature with unmatched comfort and expertise.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 19
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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