Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Pulkit   –  
India IN
Visited: April 2025 Reviewed: Apr 13, 2025

Email Pulkit  |  20-35 years of age  |  Experience level: 2-5 safaris

Christi is so warm and such a helpful person. Eli was amazing. Both of the ensured a wonderfUl trip.
5/5

Let us talk about the experience itself first- BREATHTAKING. Like a fairy tail.
That entire herd of elephants that I saw brought tears of happiness. It was a perfect start, a perfect tone setting to what would be an adventure of a lifetime.
There is nothing but gratitude for Christi and Eli. Wow.
The tour was so well planned that 7 days felt like one. Every single day was another adventure to locate one from the big 5 or another never seen life. Was so in love with the country and the hospitality that we wanted to stay back. I know that We are gonna be back for sure and bring a lot of our friends with us.
Thank you team Donwell for making this an absolute delight.

Sanya   –  
India IN
Visited: April 2025 Reviewed: Apr 13, 2025

Email Sanya  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfect safari adventure
5/5

Donwel tours and travels made a perfect plan for our trip to Kenya. We were a little apprehensive at first when we heard that we might get some bad weather which could spoil our trip due to “wet season”, but glad we had connected with Christine who assured us that it would not. She ensured a smooth trip even though we had a toddler with us and a vegetarian, not even a hiccup. All accomodations chosen were comfortable and clean as well as safe and secure. Eli was our guide and we have a lot of gratitude towards him for showing us around through the parks tirelessly. His knowledge of the area and animals is outstanding. We all went back with smiling faces and happy memories.

Shashwat   –  
India IN
Visited: April 2025 Reviewed: Apr 13, 2025

Email Shashwat  |  35-50 years of age  |  Experience level: 2-5 safaris

The best tour operator to select for Kenya
5/5

It started with a WhatsApp ping to Christine who is so helpful and accomodating to the asks. After multiple conversations where she clarified all doubts, we did the bookings.
She helped tremendously to customise and change the tour according to our needs. It almost felt we had a friend in Kenya doing all the bookings and logistics for us.

When we arrived in Kenya, she along with the safari guide Eli came to receive us. That was definitely not expected and very kind of her.

The tour itself was awesome without a single glitch. All resorts were booked well in advance, all the rides and boating was booked perfectly. It was executed well.

The tour guide and driver Eli was superb! Not only did he drive us long distances without a problem, he also knew the safari routes extremely well. It was due to his tracking and driving that we saw numerous big cats. He was very accomodating to our needs, whether we wanted longer safaris or shorter ones, he managed all with a wide smile. Loved having him accompany us through the expanse of Kenya.

Overall I will 100% recommend Donwel Tours if you are in Kenya.

Ben   –  
Congo (DRC) CD
Visited: December 2024 Reviewed: Dec 25, 2024

Email Ben  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing
5/5

Thank you Christine and Victor for the experience. Victor was an amazing driver/tour guide, arrived 5 minutes before time and dropped us at the said time. I couldn't recommend this team enough
Thanks for organizing everything Christine!

Armand   –  
France FR
Visited: August 2024 Reviewed: Dec 8, 2024

Email Armand  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional tourism agency
5/5

Going on safari with the agency was an incredible experience and one that I will never forget. I took lots of photos and videos, and the guide guided us throughout the safari, explaining the animals and their behaviour, as well as giving advice on how to respect these beautiful wild animals.

Gaëlle   –  
France FR
Visited: October 2024 Reviewed: Nov 19, 2024

Email Gaëlle  |  20-35 years of age  |  Experience level: first safari

Great safari experience
5/5

I booked a safari with Donwel Tours & Travel. I loved the hospitality of the driver, Victor, who knows the national parks and their wealth in terms of biodiversity perfectly. I learned a lot and was amazed. Christine, the manager of the agency is very warm and greatly contributes to this beautiful experience. The exchanges are simple and responsive. I recommend with my eyes closed.

(automatic translation from French)

Prerna   –  
India IN
Visited: July 2023 Reviewed: Sep 27, 2024

Email Prerna  |  20-35 years of age  |  Experience level: first safari

Trustworthy Company
5/5

Travel consultant Christine from Donwel Tours was very co-operative and helped us throughout our journey with everything we needed. Our package was customised with all the minute details that we wanted. She is very approachable, prompt, professional and a gem of a person. Over all I would definitely recommend choosing Donwel Tours & Travel to anyone planning a trip to Kenya. They helped us find Indian food at all the places, which made our travel even more comfortable. Their customer centric approach and also focus on giving the best quality experience is something I want to highlight and appreciate!!

Donald Samson   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 17, 2024

Email Donald Samson  |  20-35 years of age  |  Experience level: 2-5 safaris

She is so accommodating and flexible
5/5

Donwel Tours & Travel is the best company to travel with. Their services are well coordinated plus top notch hospitality. Always the best.

James O   –  
United States US
Visited: July 2024 Reviewed: Jul 14, 2024

Email James O  |  35-50 years of age  |  Experience level: over 5 safaris

Very accommodating, friendly and best at what she does.
5/5

Hands down, Donwel Tours and Travels more than exceeded my expectations. This simply was the best safari trip I have ever had in my life. And I have been to quite a few safaris in the past. From the bookings, travel arrangements and lodging at Voi Wildlife Lodge, the sheer variety and volume of animals I saw on the game drives was amazing. To top it all up, a stay at the beautiful Swahili Beach Hotel in Diani was something I will never forget. Thank you Donwel Tours and Travels for an exceptional safari experience. I will definitely be booking with you next time I visit Kenya.

Lison   –  
Canada CA
Visited: April 2024 Reviewed: Apr 16, 2024

Email Lison  |  20-35 years of age  |  Experience level: first safari

So helpful and arranging !
5/5

My experience with Dowel Tours & Travel was the best, Christine helped me to plan my trip based on my requirements and also arranged for all the activities within my budget.

They organized the transfer for me from Nairobi to Diani! A private vehicle was waiting for me in Diani to bring me to my hostel. I had a wonderful time at the beach thanks to Christine! They also organized the transfer on my way back.

I recommend booking with Dowel Tours&Travel, it is one of the best companies I have ever traveled with. They are responsive and make sure that you get everything you need!

Thank you so much, asante sana!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 23
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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