Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 75
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 79 Reviews
Whilliam   –  
Israel IL
Visited: December 2024 Reviewed: Dec 9, 2024

Email Whilliam  |  35-50 years of age  |  Experience level: first safari

This was a great service, guide and price!
5/5

So, first of all - Morris, the manager/owner was a guy who really gave me the quick answer to my request and its very important to me (sorry, but i dont wanna waiting for 2-3 days for response)
After it he offer for me a few options, was very patient and l agreed to accept a smaller advance payment than usual. In a first day we meet our guide - Joseph and its a very very VERY amazing guy! Helpful, patient, ready for any deviation from the schedule at our request and what is very important - you can negotiate with him about things that are not always popular with safari drivers (I will not write anything else, so as not to harm him, but just believe - he can help).
He sought out the most hidden places for us and found the best routes. In general, the next time we go on safari (possibly to Tanzania) we will definitely deal only with Balu Travels and Joseph again! Thank you very much for this adventure!

Whiilliam & Irina :)

Andrés   –  
Guatemala GT
Visited: December 2024 Reviewed: Dec 9, 2024

Email Andrés  |  35-50 years of age  |  Experience level: first safari

Great value for the money
5/5

The attention was exceptional from the beginning, Morris on the phone and whatsapp answered almost every inquiries with a nice response , also prepared several quotes and answered my questions. I received everything that was offered and more because my guide Keisane (Mesha) was amazing. He is a Masai from the Masai Mara. He knows the place, the animals, the guards, the hoteles, the roads. He is an amazing driver and very helpful.

Brinda   –  
United States US
Visited: November 2024 Reviewed: Dec 3, 2024

Email Brinda  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional & Patient
5/5

We worked with Morris and he was very patient answering all our questions and looking into all our requests. We visited Lake Nakuru and Masai Mara. We stayed at wonderful accommodations and our driver Wilson who was from masai mara was an excellent tour guide. He ensured we saw all the animals we possibly could in addition to being very patient and caring about our family needs. Despite the short trip we felt like we accomplished a lot! Thanks Morris and Wilson!

Joost   –  
Netherlands NL
Visited: November 2024 Reviewed: Nov 12, 2024

Email Joost  |  35-50 years of age  |  Experience level: 2-5 safaris

Great experience, knowledgeable and friendly guide and great communication
5/5

We first booked a 2-day tour to Amboseli with Balu. Morris was very responsive to questions, and also very flexible when there was uncertainty whether we would be able to make the prearranged date.

Ephantus was our driver and guide. A very kind and knowledgeable man. He drove us from our hotel in Nairobi to the Amboseli Sopa Lodge and from there we had our first afternoon safari. Ephantus knew exactly where to go for good viewings, had razor sharp vision to spot animals still far in the distance and had a lot of fun facts to share.

The Amboseli Sopa Lodge was also a perfect place to stay, and the game drive early morning next day was even better than the day before. We ended up seeing a lot of elephants very close, zebras, lions, giraffes, hyenas, ostriches, buffaloes, wildebeests, and much more. It exceeded all our expectations.

We were so happy with Balu Travel (and specifically Ephantus and Morris) that we booked a half day tour to Nairobi National Park two days later with them. Which again was an amazing experience.

Would definitely recommend them!

Patricia Geijo   –  
Spain ES
Visited: November 2024 Reviewed: Nov 6, 2024

Email Patricia Geijo  |  35-50 years of age  |  Experience level: first safari

A great safari
5/5

Jambo! We loved the safari! We saw the Big 5 and Frank is a great driver.
Very punctual and respecting the time to observe our favorite animals: lions, cheetahs and elephants.
We were very lucky to see the black and white rhino.
We will repeat in a few years with the kids.
Thanks.

Simon   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 19, 2024

Email Simon  |  50-65 years of age  |  Experience level: 2-5 safaris

Best safari ever | Big 5 seen
5/5

We were picked up from our hotel in Nairobi by Dominic, our guide for the 4 day safari.
He’s a safe driver and took care to get all of us safely to the destinations.
He was also very knowledgeable and had great experience in locating the animals we’d come to see.
The car was comfortable and spacious for all three of us, with an elevated roof to allow us to see the terrain and animals.

Sini   –  
India IN
Visited: September 2024 Reviewed: Oct 2, 2024

Email Sini  |  20-35 years of age  |  Experience level: first safari

The Agent crafts immersive trips that link travelers to local cultures with smooth logistics.
5/5

I highly recommend Balu Travel for anyone considering a trip to Kenya. After carefully researching various tour operators for my birthday safari, I can confidently say that choosing them was the best decision I could have made.

Morris was incredibly responsive to all our inquiries and presented us with a fantastic deal that included a private tour along with detailed accommodation options, complete with pictures. He broke down the meal inclusions, drinks, and planned activities for our 05 day tour, which gave us clear expectations. It was a lovely touch that he even came to meet us the day our adventure began! He also coordinated with my partner for a surprise birthday celebration at our base camp and made the arrangement for a hot air balloon ride. <3

The highlight of our trip was undoubtedly our guide, Steve. He was fantastic, ensuring that we experienced everything the safari had to offer. We were fortunate enough to see all of the Big Five and even enjoyed a traditional Nairobi lunch with Steve’s family, which was a truly authentic experience.

If you're considering a private or shared group tour, look no further than Balu Travel. Morris and Steve are the most reliable people you could work with!

Alfonso Fernández   –  
Spain ES
Visited: September 2024 Reviewed: Sep 28, 2024

Email Alfonso Fernández  |  20-35 years of age  |  Experience level: first safari

Best Safari ever and resort at the beach
5/5

After a deep research regarding where to begin with the world of Safaris, we decided that Kenya was the perfect choice, so we contacted more than ten tour operators and local agencies.
The majority of them were not flexible and did not adapt to our requirements, however Balu made everything easy, cost affordable and personalized until the smallest detail. Everything was ready before our arrival and between Morris (POC of Balu) and Denis (driver and guide) we had a great welcome at the airport and felt ourselves as locals after 3 days of private Safari. In addition to this, we decided to finish our trip in Diani Beach to relax, sunbathing and scuba diving and the recommendation of hotels made by Balu could not be better. We had Peter waiting to pick us up at the airport and the return.
As a summary, we have already recommended Balu to several friends and we hope to reach to them soon for another trip.

Rebecca   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 15, 2024

Email Rebecca  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing! Words fail me
5/5

I had booked a Safari with another operator back in June who a week before let me down. I was incredibly panicked because my whole holiday was planned around Safari. I made an initial enquiry on a Sunday and Morris was ultra helpful and reassuring. He offered me a range of options to suit my budget and really put my mind at ease. My initial feeling was panic but Morris really eased that and I was incredibly thankful he helped me on a weekend because this should be a day to chill.

Safari in Amboseli was amazing! Myself and my partner spent 3 days with Francis. It really felt like hanging out with a friend and that for us felt really special.

I would without hesitation recommend and book my adventures with Balu Travel. Their adventures suit every budget, their customer service is without fault and their range of places to visit means so much choice.

So grateful for finding this company!

Hong   –  
United States US
Visited: August 2024 Reviewed: Sep 3, 2024

Email Hong  |  50-65 years of age  |  Experience level: first safari

Excellent communication and our guide Robot is great driver and nice guide
5/5

We had a great 3 days 2 nights Samburu safari trip with Balu travel. Highly recommended!

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 75
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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