Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 135
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 142 Reviews
Jean   –  
Iceland IS
Visited: November 2024 Reviewed: Dec 12, 2024

Email Jean  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent tour with Blue Crane
5/5

We went in a 15 day highlights of Namibia tour for small group in November. It turned out that we were only 2 as some others had to cancel, so it was like a private tour for us. When arranging the trip Derek always answered our questions immediately and it all went were smoothly to book. Our guide Sammy was excellent in every way, a lot of knowledge and experience and a good sense of humour. He made sure everything went smoothly and did everything to make our trip a wonderful experience. All the lodges and hotels were beautiful as well as the food being top class. We travelled over 4.000 km and saw an amazing variety of scenery and landscapes, as well as learning about the different cultures in different parts of the county. I wouldn’t hesitate to recommend Blue Crane Safaris

Judit   –  
Hungary HU
Visited: October 2024 Reviewed: Nov 11, 2024

Email Judit  |  65+ years of age  |  Experience level: 2-5 safaris

The best!!
5/5

12 perfect days organized by BlueCrane Safaris from Windoek to Victoria Falls.
Everything went smoothly, accommodations nice, lots of animals, the guide Sammy did professional job. We enjoyed every moment of the our.
We highly recommend BlueCrane Safaris.

Leila & Andreas   –  
Germany DE
Visited: October 2024 Reviewed: Nov 3, 2024

Email Leila & Andreas  |  35-50 years of age  |  Experience level: first safari

Very professional tour operator providing perfectly organised tour with excellent guide
5/5

Very professional tour operator from first contact to end of the tour, with excellent and punctual support in the organisation.
The tour itself (11 days with guide) was very well designed, we really enjoyed the perfect organisation, the amazing lodges and the delicious food everywhere we went (also special dietary requirements were taken into account).

We had a very knowledgable guide with whom we felt very safe in the long drives and everywhere we went, and who always provided explanations about the fauna, flora and geology of Namibia. Thanks to him we were able to learn so much about the country and enjoy things we would not have noticed had we travelled alone. We were able to spot all wildlife we had expected to see...and much more beyond that.

With Blue Crane Safaris we had an unforgettable holiday in Namibia and would definitely travel with them again next time in Namibia!

Romala Dobie   –  
Kenya KE
Visited: October 2024 Reviewed: Oct 27, 2024

Email Romala Dobie  |  65+ years of age  |  Experience level: over 5 safaris

Fabulous
5/5

From beginning to end Derek and his team worked professionally and tailored our trip from beginning to end to accommodate whatever we wanted. They did not try to change our minds but made sensible suggestions that would make our stay in Namibia run smoothly and without hitches. The whole team were pleasant, polite and respectful. They were very patient when I changed my mind a few times and never, ever made me feel I was being a nuisance. The service was excellent, the car they provided was in tip top condition and the itinerary was all printed out in detail. What we really liked was that they gave us maps to find our way around. We love maps. We would definately use Blue Crane again to plan our next trip.

Wei   –  
United States US
Visited: September 2024 Reviewed: Oct 23, 2024

Email Wei  |  50-65 years of age  |  Experience level: 2-5 safaris

Awesome operator and customized tour in Southern Africa
5/5

My evaluation is based on destination, communication, cost efficiency, well-coordinated excursions, upscale accommodation, and overall service quality. Namibia is a beautiful country with varieties of colorful landscape (ocean, desert, mountain) and wildlife (dolphin, whale, flamingos, big 5, and more). Bluecrane Safari checks all these criteria with one extra, emergency handling. Additionally, their tour guides are very attentive to clients, try the best to accommodate reasonable requirements, and always talk professionally even if some might treat harshly. I definitely will return to Namibia with Bluecrane Safari.

Bluecrane Safari hosted a 13-day Southern Africa tour for my group of Aug- Sep 2024. We had a great time until Sep 1, our day 2 in Namibia. One of our vehicles crashed and some got medium to significant injuries. During the long and intensive rescue process at a very remote site, we did observe that our tour guides are professionally trained to handle emergencies. Fortunately, we had brand new and solid-built safari vehicles. Otherwise, it would be much worse.

The sad accident was no one's wish and hopefully no one will ever have to deal with this. However, accidents do happen. Remember travel insurance, tightening seat belt, front sitter be alert of road and driver's condition, practice basic crash self- protection procedures, and seek best medical facilities if emergency happens for future travel reference. Our lives and wellbeing are priceless.

Catherine Compton   –  
Australia AU
Visited: June 2024 Reviewed: Oct 21, 2024

Email Catherine Compton  |  65+ years of age  |  Experience level: over 5 safaris

Absolutely excellent
5/5

Megusto was the best guide I have ever traveled with. ( I have been in the industry for 40years)
Each day was detailed of where we were going on a map. The night before Megusto would mention what activities we were doing and then what the temperature would be and what we would need for the next day. When there was a sighting of say a herd of elephants then he would move the bus so all members of the bus (7 seater)could see easily not just those in the front. Each room was check by Megusto each night to make sure everything worked.
As for the tour it was excellent saw so much more than expected. I do a lot of research before I choose a company and Blue Crane was the best for places visited, time travelling in the bus, and value for money. Namibia has such a diverse range of scenery and wildlife it is a special country. The standard of accommodation exceeded my expectations. We stayed at the Gondwana chain which were excellent something special about each one. The food that was included was also excellent, we even dined in a beautiful seafood restaurant by the pier one night in Swakopmund. The tour far exceeded my expectations.

Mary & Avi   –  
Israel IL
Visited: September 2024 Reviewed: Sep 30, 2024

Email Mary & Avi  |  65+ years of age  |  Experience level: 2-5 safaris

Highly recommended!
5/5

Dear Derek,
Mary and I would like to express our worm gratitude for the adventure we had in Namibia. It was wonderful! Thank you for agreeing to postpone the trip for a full year, considering the compulsion to cancel at the last minute in October 2023. Spesial thanks to our gide and driver John that made our trip expctionly pleasent.
Thank you,
Avi

Almost Killed by Blue Crane Safaris   –  
United States US
Visited: August 2024 Reviewed: Sep 29, 2024

Email Almost Killed by Blue Crane Safaris  |  50-65 years of age  |  Experience level: first safari

The review below is the personal opinion of Almost Killed by Blue Crane Safaris and not that of SafariBookings.
Almost Killed by Blue Crane Safaris
1/5

I almost got KILLED by using Blue Crane Safaris Namibia for my tour in August 2024.
On a perfectly sunny day with no wind and no other vehicles near us at all, the driver from Blue Crane Safaris crashed our vehicle while making a right turn going downhill. The vehicle rolled over about 300 feet to the bottom of the rocky cliff. There were no shoulder seat belts in the backseats, so the passengers in the back were thrown out of the car window onto the rocky ground. Among the 5 passengers in the car, 3 got seriously injured and hospitalized (one with a broken Femur, two with broken ribs) and 2 suffered minor injuries. After the accident, Blue Crane Safaris refused to pay any expenses including medical expenses, or lost & damaged items since according to their contract, under no circumstances they are responsible for any death, injuries or losses whatsoever.
Unbelievably reckless and irresponsible –I would recommend you avoid at all cost.

Reply from Blue Crane Safaris Namibia
Reply from Blue Crane Safaris Namibia
Posted on Sep 30, 2024

We want to reassure you that we have thoroughly addressed the recent incident that occurred during your tour. It is encouraging to know that our safety protocols helped mitigate the severity of the situation.
As always, we took every precaution to safeguard you by strictly adhering to all safety measures.
We welcome any further engagement with you directly to discuss your concerns.
Rest assured; our clients' best interests remain our top priority.

Georgi Haralampiev   –  
Bulgaria BG
Visited: September 2024 Reviewed: Sep 25, 2024

Email Georgi Haralampiev  |  35-50 years of age  |  Experience level: over 5 safaris

From the dunes to the falls - these are the right choise!
5/5

Me and group of friends were for 13 days with you guys (Sedny, Sebe and Tony) - you rocks! For all the work that you do (driving, cooking, guiding us and etc.) i'm amazed! All the way from Windhoek to Victoria Falls (camps, lodges, hotels - perfect mix) there were'nt any problem that you cant solve, even a lots of stops for drinks (and the fridge in the vehicle was perfect) ;). Great spend time with you and hope to see you again around the camp fire or in amazing Ngepi Camp. Namibia is very friendly and clean country - good understanting in english, nice shops with good prices. Dellicious dishes and amazing views. Thank you Blue Crane Safaris - you're the best!

Derek M   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 24, 2024

Email Derek M  |  50-65 years of age  |  Experience level: 2-5 safaris

First class personal service
5/5

When we decided to visit Namibia we started reading up on tour operators and Blue Crane Safaris had such good reviews we decided to email them with an idea of where we wanted to go/see/do and asked if they could provide an itinerary. Derek Jacobs the owner replied very quickly and that was the start of a 10 month communication when we decided to book a self drive tour with them. Nothing was too much trouble and any emails were replied to promptly.

When we arrived in Windhoek we were picked up by a company representative and taken to their offices to pick up our car and go over the itinerary. Jamie did the handover which was very in-depth and she gave us all the relevant information we needed as well as a WhatsApp contact number. Some of the accommodation on tour was suggested by Blue Crane and some we chose ourselves, it was a good mix.

We had an absolutely fantastic holiday it couldn’t have been better, everything went like clockwork thanks to Blue Crane. Just when we thought it couldn’t get any better to we were upgraded to the Bush Camp at Okonjima on our last three nights which was a fantastic surprise, it was amazing.

The personal service the Blue Crane Safaris team provide is second to none and we highly recommend them.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 135
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Blue Crane Safaris Namibia, not SafariBookings
  • The tours offered by Blue Crane Safaris Namibia are subject to their terms & conditions