A few of the Viatu team members!
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $103 to $2,578 per person per day (USD, excl. int'l flights)
Reviews
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Email Irina | 35-50 years of age | Experience level: first safari
Wonderful tailor made experience
We had an amazing 3 days safari trip to mFulaWozi private resort. It was a perfect choice for us in terms of accessibility and hotel size, which Viatu perfectly tailored for us, helping with both the accommodation and transport to the resort from Cape Town. It was incredibly nice lodge, very stylish, safe, with incredible staff. And we fell in love with our safari driver Khaya :-) So looking forward to explore more with Viatu in next years.
Reply from Viatu
Posted on Dec 19, 2024Thank you so much for your incredible review! 🎉 We’re beyond thrilled to hear that your 3-day safari at mFulaWozi Private Resort was everything you dreamed of! Knowing that the lodge, its stunning style, and the amazing staff, especially your awesome safari driver Khaya, made your experience unforgettable is what we love to hear. We can't wait to help you plan more adventures in the future and can’t wait to take you on your next unforgettable journey! ✨ Thanks for choosing Viatu – we’re already excited to be part of your next adventure!
CH
Email Massimo | 20-35 years of age | Experience level: first safari
Smooth, reliable and strong customer focus - we are 110% happy with our trip organized by Viatu.
A Truly Unforgettable Safari Experience with Viatu
Our journey with Viatu to mFulaWozi National Park was nothing short of spectacular. From start to finish, the experience was smooth, reliable, and clearly designed with a strong focus on customer satisfaction. We are absolutely thrilled with how Viatu organized our trip—so much so that we’re 110% happy!
Staying at the luxurious mFulaWozi Wilderness Mthembu Lodge was an extraordinary experience. The lodge is seamlessly nestled within the breathtaking natural surroundings, offering an unparalleled sense of peace and connection with nature. Every detail was thoughtfully considered, from the beautifully designed rooms to the impeccable service.
The food was outstanding, the safaris were awe-inspiring, and the entire experience exceeded every expectation we had. The staff at the lodge (Doctor, Vinnie, Khaya & more) were not only exceptionally friendly but also highly knowledgeable and attentive, ensuring that every detail was taken care of with precision. Their professionalism and warm hospitality truly made the trip unforgettable.
Viatu made the entire process incredibly simple. They curated the most relevant options based on our needs and budget, allowing us to make our selection with just a click. The onboarding process was seamless, and communication through WhatsApp was quick, efficient, and always helpful.
We wholeheartedly recommend both mFulaWozi Wilderness Mthembu Lodge and Viatu to anyone seeking a luxury safari experience. Whether you’re a seasoned traveler or exploring a safari for the first time, this combination of stunning natural beauty and effortless trip planning is truly a dream come true.
Thank you, Viatu (Simone & Alfi) for making this once-in-a-lifetime adventure so memorable! 🌿🦁✨
Reply from Viatu
Posted on Dec 10, 2024Thank you so much for your glowing review! 🌟
We’re beyond thrilled to hear that your safari experience at mFulaWozi National Park was nothing short of spectacular and that Viatu could help make your adventure so seamless and unforgettable. It’s wonderful to know that everything from the luxurious Mthembu Lodge to the incredible staff like Doctor, Vinnie, and Khaya exceeded your expectations. We’re so glad you felt fully immersed in nature while enjoying impeccable service!
We’re also happy to hear that our curated options and smooth booking process made your journey effortless. It’s truly our goal to provide a stress-free, memorable experience, and we’re delighted that you felt our focus on customer satisfaction from start to finish.
Thank you for choosing Viatu to be part of your unforgettable adventure, and we can’t wait to help you plan your next dream trip!
CH
Email Denise | 20-35 years of age | Experience level: first safari
Expert
This was my first safari and I had a great time. I liked the ride and all the explanations from the guide. He was able to spot the animals and give some fun facts about them. We saw almost all the big five (missing only the leopard) and many others.
Reply from Viatu
Posted on Dec 10, 2024Thank you for sharing your experience! 🌟
We're thrilled to hear that you had such a fantastic time on your first safari and enjoyed the ride, along with all the fascinating facts from the guide. It sounds like spotting almost all of the Big Five was a real highlight—fingers crossed for the leopard on your next adventure! We’re so glad you felt well taken care of throughout, and that the trip lived up to your expectations.
Thank you for choosing Viatu to help plan your safari experience! We can’t wait to help you plan another memorable journey soon!
US
Email Shreyas | 20-35 years of age | Experience level: first safari
Viatu provided everything I needed to have a great trip in Namibia!
Viatu provided a great itinerary for me to follow in Namibia. When I was confused about anything in the itinerary, I was able to message the person who provided the itinerary, Alex, for any help along the way. When I needed some roadside assistance for the vehicle (it broke down on the second to last day), I was able to contact Viatu and they were able to help me with the car rental booking company. They had booked me a fully insured vehicle so I did not have to worry about any issues along the way. Overall, the experience was amazing and I was very happy that I went with Viatu for my trip to Namibia!
Reply from Viatu
Posted on Nov 27, 2024Thank you for sharing your experience! 🌟
We’re so glad to hear that you had an amazing trip to Namibia and that the itinerary we provided made exploring the country smooth and enjoyable. It’s great to know Alex was there to assist whenever you had questions, and we’re happy we could support you with the vehicle issue—fully insured bookings really do offer peace of mind!
Thank you for trusting Viatu with your adventure. We’re thrilled you had such a positive experience and would love to help you plan your next journey!
CH
Email Daniele | 50-65 years of age | Experience level: first safari
awesome (smile)
Everything was perfectly organised............................................................................................................................................
Reply from Viatu
Posted on Nov 26, 2024Thank you, Daniele, for your kind words! 😊
We’re so happy to hear that everything was perfectly organized and that you had an awesome experience. Your feedback means so much to us, and we’d love to help you plan another amazing trip in the future!
ES
Email Carlota y Luisja | 20-35 years of age | Experience level: first safari
Perfect! Best travel ever. Great organisation and support.
First of all we want to thank Mardi, she organised everything, gave us ideas about the activities we could do and showed us awesome places to stay. She helped us a lot, and everything she organised was simple perfect, 10/10.
We stayed at the Dead Valley Lodge in Sesriem and we recommend it 100%. It might be a bit expensive but the lodge is awesome and you hava access to sossusvlei one hour before the opening time, so we were able to see the sunrise at dune 45.
In Walvys Bay we did a full day activity: kayaking with seals ( impressive, so cool, you don’t really do much exercise, you just move a bit among the seals), beach braii and sandwich harbour ( best landscape we’ve ever seen, this sould be compulsory, you can’t go to Namibia and miss it).
When ee visiti Etosha we stayed at Etosha King Nehale lodge, really nice too. You can do the game drive by your own easily but we recommend doing one day a guided game drive with the logde because we saw some animals that otherwise we wouldn’t have seen.
Regarding the car, we drove a 4x4 Toyota Fortuner and everything was great. You can’t move safely around Namibia without a 4x4. If you book a smaller car like a Jimny is ok too but you’ll have to check and fill the fuel tank very often because distances are quite big and this deposit is small.
Last but not least, we want to thank Rea, who helped us with the last details and Alessandro, because our flight had a big delayed and he reorganised everything for us.
Reply from Viatu
Posted on Nov 25, 2024Thank you so much Carlota for sharing your amazing experience with us! 🌟
It’s wonderful to hear how much you enjoyed your trip and that Mardi’s recommendations helped you create such special memories.
Your tip about needing a 4x4 in Namibia is spot on, and we’re glad the Toyota Fortuner made your journey smooth and stress-free. It sounds like you made the most of every moment, even when plans needed adjusting, and we’re delighted Rea and Alessandro were there to assist!
Thank you again for trusting us with your adventure. We’d love to help you explore even more incredible destinations in the future! 🧡
MX
Email Diego | 20-35 years of age | Experience level: 2-5 safaris
Amazing
The service, communication and staff helpfulness was amazing. Every hotel and activity was spot on.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Diego, for your kind words! 🌟
We’re thrilled to hear that you had such an amazing experience and that everything—from the service and communication to the hotels and activities—was just right. Our team works hard to ensure every detail is perfect, so it’s wonderful to know you felt well cared for throughout your journey.
We hope to help you plan your next adventure soon!
ES
Email Jorge | 50-65 years of age | Experience level: over 5 safaris
Perfect to the las detail
Even when we were forced to organice everything in a very short period of time and, to crown it all, during a long weekend, the result was amaizing.
Alfredo went far and bellond to help us and to solve every problem
Professionalism and kindness
We will for sure repeat
Thanks!!!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jorge, for such a heartfelt review! 🌟
We’re so glad to hear that even with the time constraints and the challenge of a long weekend, your trip turned out amazing. Alfredo will be thrilled to know his dedication and problem-solving made such a positive impact on your experience.
Your kind words about our professionalism and kindness mean the world to us. We can’t wait to help you plan another unforgettable adventure. Thank you for trusting us, and we look forward to welcoming you back!
Email NN | 20-35 years of age | Experience level: first safari
Very easy to work with.
Very easy to communicate with. Fast responses and quick to trouble shoot any issues. Great visuals on website and app for a clear description of the itinerary. Over all the trip ran very smoothly and lived up to expectations. Excellent value for money. The only downside is that most of the accomodation was booked a bit far from the national parks/ game reserves. Would have been better to be given an option between cheaper accoms vs convenience of location. I am more inclined to pay more and stay closer. However this was only an issue in Namibia with long driving distances and petrol stations being 30-60 mins away. All accomodations were otherwise great places to stay!
Reply from Viatu
Posted on Nov 25, 2024Thank you for your detailed feedback! 🌟
We’re delighted to hear that communication was smooth and that you appreciated the quick support and clear visuals on our website and app. It’s great to know the trip lived up to your expectations and was excellent value for money.
We appreciate your insight about accommodation locations in Namibia—it’s a valuable point, especially with the country’s long distances and limited fuel stops. Offering options for closer lodging vs. more affordable options is something we’ll consider for future itineraries. We're glad you still enjoyed the accommodations despite this challenge.
Thank you for traveling with us, and we hope to assist you with another memorable adventure soon!
US
Email Jay | 35-50 years of age | Experience level: first safari
Excellent
I really appreciated Viatu’s approach to our trip and was very pleased with their service and flexibility throughout the planning process. We were a group of four traveling for a milestone trip to Namibia and South Africa and Viatu created a once in a lifetime experience for us at each spot along our trip. Their choice of great lodging and activities along the way made this a very special experience for us all. We had a diverse experience from the Namib desert to the Etosha/Ongave safaris to beautiful Cape Town and wine country. With Viatu, you understand that you get what you pay for and we appreciated that we were looking for a trip that took care of the thinking and decision making for us even before we arrived. We will use them again in the future.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jay, for such a thoughtful review! 🌟
We’re thrilled to have been part of your milestone journey and to hear that the experience we curated exceeded your expectations. From the Namib Desert’s breathtaking landscapes to the excitement of safaris in Etosha and Ongava, and the charm of Cape Town and wine country—it sounds like your trip was truly unforgettable.
It’s wonderful to know you appreciated the care and attention to detail in planning, allowing you to relax and fully enjoy each moment. We’re honored to have made this special trip seamless and memorable for you and your group.
We can’t wait to help you plan your next adventure. Thank you for trusting us, and we look forward to seeing you again soon!