A few of the Viatu team members!
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $103 to $2,585 per person per day (USD, excl. int'l flights)
Reviews
Very attentive and responsive.
Well organised and reliable. Made reservations and bookings much easier. Excellent communication.
Reply from Viatu
Posted on Jan 6, 2025Thank you so much for your kind words! We're thrilled to hear that you found our service attentive, well-organized, and reliable. Making your reservations and bookings easier is exactly what we aim for, and we're glad that our communication met your expectations. It was a pleasure assisting you, and we look forward to helping you again in the future!
NL
Email Bine | 20-35 years of age | Experience level: 2-5 safaris
Extremely kind, amazing experience
Everything was taken care off to perfection. At our last day of our travel experience, unfortunately our flight got cancelled. Luckily, we could easily change the return location of our car to save some time. Also, there was a hick-up during check-out at our hotel (some remaining fee which was to be paid). The colleagues at viatu were easily accessible and immediately solved the problem!
Reply from Viatu
Posted on Jan 3, 2025Thank you so much for your kind review! We're delighted to hear that you had an amazing experience and that everything was taken care of to perfection. We're sorry to hear about the last-minute challenges with your flight cancellation and hotel check-out, but we're glad our team was able to step in and resolve the issues swiftly.
We believe that travel should be stress-free, and we're so happy that we could make things easier for you, even in those unexpected moments. It was a pleasure assisting you, and we look forward to helping you plan more seamless and memorable adventures in the future!
Email Gift Banda | 35-50 years of age | Experience level: over 5 safaris
True Holiday and Adventure Experts
Our experience with Team Viatu was excellent!!
From the start, Simone made us believe that she could put up a memorable trip within the short period we gave her to prepare. And true to her word, Viatu discussed with us every detail of the proposed trip to the point of our approval.
You made us so comfortable with the plan and we couldn't wait to embark on our Namibian Adventure. The trip itinerary as designed by Viatu exceeded our expectations when we begun walking through it upon arrival and departure from Namibia.
Viatu was with us throughout our Namibian Adventure (through Rea) and on hand to receive any of our requests while on the trip. We are now onto another Viatu-propelled adventure into other territories.
Thank you Simone and team Viatu. This is just the beginning of our many adventures together.
Reply from Viatu
Posted on Jan 3, 2025Thank you so much for your wonderful review and for choosing Viatu to plan your Namibian adventure! We are absolutely thrilled to hear that Simone and our team were able to create a memorable trip for you, even with the tight timeline.
We always strive to involve our travelers in every step of the planning process to ensure everything is tailored to your preferences, so we're delighted to know the itinerary exceeded your expectations.
It's fantastic that Rea could assist you along the way and that you felt supported throughout your journey in Namibia. We are beyond excited to continue curating more adventures for you in the future!
SE
Email Sam | 35-50 years of age | Experience level: 2-5 safaris
Dedicated experts
I don't usually book anything through travel agencies. But for my Namibia trip I felt that I needed some local expertise for my tailor-made trip. I had spoken to 1-2 other agencies at first but didn't feel that they understood my needs at all or couldn't provide solutions that were accustomed to my specific needs. Then I found Viatu and Alexandra was amazing at giving me the type of insights I needed. I was very keen and willing to do a lot of self-driving each day in order to view as many spots as possible to do my photography. Everything went smoothly and all the accommodations were amazing. The TravelKey app was super helpful to keep track of the accommodations and where to head next.
Viatu feels like a modern travel agency I can highly recommend it!
Reply from Viatu
Posted on Dec 30, 2024Thank you so much for your kind words! We're thrilled to hear that Alexandra was able to provide the tailored expertise you needed for your Namibia trip. At Viatu, we strive to create customized experiences that fit our travelers’ specific needs, and we're glad you felt that in the planning of your photography-focused journey.
It’s great to know that everything went smoothly and that the accommodations met your expectations. We're also happy the TravelKey app was a helpful tool for you to stay organized throughout the trip. Your feedback means a lot to us, and we’re so glad we could be a part of your adventure. Looking forward to helping you plan future trips! Safe travels!
Email Philippa & Isaac | 20-35 years of age | Experience level: 2-5 safaris
Wonderful Namibian Experience
We had a wonderful experience through Viatu travelling across Namibia. We were able to travel with confidence and ease; we were able to show up to each location and have everything already sorted for us. We would not have been able to have the same experience and see all we did in our time in Namibia without the help of Viatu. Any time we were in contact it was prompt and helpful. Could not recommend this experience enough.
Reply from Viatu
Posted on Dec 23, 2024Thank you for sharing your wonderful experience with us! We're delighted to hear that your journey across Namibia was smooth, confident, and filled with amazing experiences. It’s fantastic that everything was well-prepared for you at each location, allowing you to focus on enjoying your trip. Our team takes pride in offering prompt and helpful service, and we're thrilled to know we contributed to making your time in Namibia special. We truly appreciate your recommendation and look forward to helping you plan more incredible adventures in the future! Safe travels!
NL
Email Peter Kreek | 50-65 years of age | Experience level: 2-5 safaris
Trustworthy
We were positively surprised by the quality of most of the lodges we stayed at during our 13 day trip through Namibia
Reply from Viatu
Posted on Dec 23, 2024Thank you so much for your review! We're thrilled to hear that you were pleasantly surprised by the quality of the lodges during your 13-day trip through Namibia. We take great pride in offering comfortable and trustworthy accommodations to enhance your travel experience. If you ever decide to explore more of Namibia or other destinations, we’d be happy to assist in making your journey just as memorable. Safe travels!
CH
Email Mikki | 20-35 years of age | Experience level: 2-5 safaris
Making dreams come true
Viatu truly went above and beyond to organize our unforgettable gorilla experience and safari. Despite my short-notice request, they flawlessly put together the perfect itinerary at lightning speed, considering every adjustment or question with care.
Not only did they stay well below our budget, but they also provided incredible services and accommodations – we were even surprised with a free upgrade! They took great care that all our food allergies and preferences were catered for, ensuring a wonderful dining experience. Any minor unclear details were quickly resolved, with our travel advisor available and responsive around the clock and providing full support. Their hassle-free communication tools, including the website and app, made it easy to follow every step of our journey and transitions along the trip, showcasing their outstanding attention to detail.
Viatu’s choice of partners reflects their sustainability philosophy, making it ideal for eco-conscious travelers. From natural toiletries in the hotels and farm-to-table meals to tips on traveling responsibly and carbon compensation, their commitment to responsible travel was evident in every aspect. How wonderful, that there is a provider out there, that so perfectly aligns adventure and luxury with caring for the communities and places one travels to.
Viatu made my bucket-list dream come true – swiftly, sustainably, and with unbeatable value and support. Highly recommended, I cannot wait for my next adventure with them!
Reply from Viatu
Posted on Dec 18, 2024Thank you so much for sharing your incredible experience! We're thrilled to hear that we could help bring your bucket-list dreams to life, especially with your last-minute request. It’s wonderful to know that you appreciated the seamless planning, personal touches, and our attention to your preferences and dietary needs. Surprising you with a free upgrade and staying within budget while delivering high-quality services makes us very happy!
We’re also glad that our commitment to sustainability resonated with you, from eco-friendly accommodations to our efforts in responsible travel. It's important to us that our journeys have a positive impact on the environment and the communities we visit, and we're delighted you felt this throughout your trip.
Thank you for your high recommendation – we can’t wait to plan your next adventure and continue creating unforgettable, sustainable travel experiences for you!
DK
Email Taouben | 35-50 years of age | Experience level: first safari
A tour operator that understands customers needs
An absolutely incredible trip that Viatu provided us. They made sure to give us an incredible trip in the most convenient and easy way for us. Everything was thought of and planned ahead which made the trip it self very pleasant. Very happy with the service that they always were available whenever we had any questions as well.
Reply from Viatu
Posted on Dec 18, 2024Thank you for your kind words! We're delighted to hear that your trip was incredible and that the planning process was smooth and convenient for you. Ensuring everything is taken care of in advance so you can simply enjoy your adventure is exactly what we aim for. We're also glad that our team was readily available to assist with any questions you had. Your satisfaction means the world to us, and we look forward to helping you create more unforgettable journeys in the future!
CH
Email Domenico | 35-50 years of age | Experience level: 2-5 safaris
Exceptional trip! Perfect planning and friendly, professional staff made it unforgettable
Our trip to South Africa was nothing short of amazing. From the very beginning, Viatu customized the entire trip to suit our needs and preferences, ensuring every detail was perfect. Throughout the planning and the trip, the staff was friendly, professional, and always made us feel safe and well taken care of.
The highlight of our trip was the safari, where we experienced the most amazing wildlife. The lodge was beautiful, with breathtaking sunsets that added to the magic of our stay. Viatu provided exceptional service, flexibility, and absolute reliability throughout the entire journey. We highly recommend Viatu to anyone seeking an unforgettable, customized adventure!
Reply from Viatu
Posted on Dec 18, 2024Thank you so much for sharing your wonderful experience! We're thrilled to hear that your trip to South Africa exceeded your expectations and that our team could help make it unforgettable. Customizing your adventure to suit your needs and ensuring every detail was perfect is what we strive for, and it's great to know that you felt safe, well cared for, and supported throughout your journey.
We're especially glad the safari was a highlight for you—there's nothing quite like witnessing wildlife up close with those stunning sunsets to top it off! Thank you for recommending Viatu, and we hope to plan many more unforgettable adventures for you in the future!
NO
Email Irina | 35-50 years of age | Experience level: first safari
Wonderful tailor made experience
We had an amazing 3 days safari trip to mFulaWozi private resort. It was a perfect choice for us in terms of accessibility and hotel size, which Viatu perfectly tailored for us, helping with both the accommodation and transport to the resort from Cape Town. It was incredibly nice lodge, very stylish, safe, with incredible staff. And we fell in love with our safari driver Khaya :-) So looking forward to explore more with Viatu in next years.
Reply from Viatu
Posted on Dec 19, 2024Thank you so much for your incredible review! 🎉 We’re beyond thrilled to hear that your 3-day safari at mFulaWozi Private Resort was everything you dreamed of! Knowing that the lodge, its stunning style, and the amazing staff, especially your awesome safari driver Khaya, made your experience unforgettable is what we love to hear. We can't wait to help you plan more adventures in the future and can’t wait to take you on your next unforgettable journey! ✨ Thanks for choosing Viatu – we’re already excited to be part of your next adventure!