Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Omar Ahmed   –  
Canada CA
Visited: November 2024 Reviewed: Dec 17, 2024

Email Omar Ahmed  |  35-50 years of age  |  Experience level: first safari

Courteous and well thought out communication.
5/5

Ben was a pleasure to deal with, from the conversations on the phone during quoting to the multiple steps troubleshooting payment (issues on my end and not with Banok).

Most importantly, Ben had every single detail planned for my wife and I. He put us together with a Masai guide (James) for our safari drives and we managed to spot the big 5 in our first drive. There were moments where I had thought I had missed something (transportation from the air strip in the Masai Mara to our camp for example), but Ben had thought of that even though I never asked him about it.

I cannot recommend Banok enough, and will certainly be advising family and friends to use Banok Safari for when they visit Kenya.

Ms Dorris   –  
Kenya KE
Visited: August 2024 Reviewed: Dec 6, 2024

Email Ms Dorris  |  20-35 years of age  |  Experience level: first safari

Banok Safaris are an excellent tour operators
5/5

I'm a lover of nature and travelling.Recently I booked a safari with Banok .They made me an itinerary for my 6 days and what I'd say is they outdid themselves.They offered the best accomodations,their safari vehicles were up to the standard.The customer care is on another level as they kept calling to check on us during our stay.I did Kenya and I'm planning to do Tanzania next and I cannot wait to use them again.I am a happy client

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 6, 2024

Hi Ms Dorris,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Rits Kinjo   –  
United States US
Visited: November 2024 Reviewed: Dec 5, 2024

Email Rits Kinjo  |  65+ years of age  |  Experience level: over 5 safaris

Banok is Perfection
5/5

Banok has been organizing our trips for years and again they came thru flawlessly. From initial planning to end of the tour transfer back to the airport Ben, Operator of Banok, provided excellent service. And, the price isn’t exorbitantly expensive like other tour companies. He is very sensitive with costs that reflects the clients ability to afford it. We were very content with the whole production of the tour. We stayed at luxury camps and they were superb. Our Game drive guide Willie, whom I’ve known for the last 5 years was excellent and bent over backwards to please us with whatever was needed or wanted. Never go wrong with Banok. Thank you so much for our unforgettable trip to Kenya. See you next year.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 8, 2024

Hi Rits,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Kinjo   –  
United States US
Visited: November 2024 Reviewed: Dec 5, 2024

Email Kinjo  |  65+ years of age  |  Experience level: 2-5 safaris

Spectacular Private Tour with Banok Safari. Driver, Douglas and Guide, Willie aka Double Whisky!
5/5

Private Tours, my second with Banok Safaris. We had 12 days of nonstop tours in 4 different Camps! Each day was full of lucky sightings of the Big 5! Exciting and couldn’t get enough of seeing all the best. Ofcourse, it all depends on the knowledge and expertise of the Guide and the operator! I would recommend highly! Kinjo Sister’s.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 6, 2024

Hi Kinjo,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Lynn K.   –  
United States US
Visited: November 2024 Reviewed: Dec 4, 2024

Email Lynn K.  |  65+ years of age  |  Experience level: first safari

Top notch and Fantastic Safari Experts!
5/5

This was my first safari, invited to join my sisters on an incredible journey of discovery in the wilderness. Words cannot describe how excited and grateful to witness this experience of my lifetime.

The game drives memories were composed of awesome stories especially the time we were stuck in mud, how we managed to get out after 2 or more hours in the sweltering heat. Another time, help came from other jeeps who heard our cry for help thru the walkie talkies and to watch them in astonishment and the rescuers were relentless, as no one was left behind.

I was able to achieve the Big Five sightings in 2 days! I was lucky and thanks to Willie, his spotting expertise and knowledge I can say it was amazing!

Thank you Banok Safaris, I will truly recommend you and return in the future. My 12 days safari was definitely an unforgettable trip to remember forever!!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Dec 8, 2024

Hi Lynn,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Evelina   –  
United States US
Visited: June 2024 Reviewed: Jul 4, 2024

Email Evelina  |  50-65 years of age  |  Experience level: first safari

Benson was professional, knowledgeable, flexible, and a great communicator.
5/5

My husband and I went on a 2 week safari in Kenya and Tanzania. Benson put together an amazing itinerary and fulfilled our every need. Would definitely recommend Banok Safaris to all our friends and family.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Evelina

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Cindy   –  
United States US
Visited: December 2023 Reviewed: Jan 14, 2024

Email Cindy  |  50-65 years of age  |  Experience level: over 5 safaris

Banok is the best safari tour company.
5/5

I asked Ben at Banok Safari Tours to organize a very exclusive tour for us. They were all luxurious camps you can only get there by flying in a small plane. I never got my luggage from the US to Nairobi. Qatar finally delivered to the hotel we were staying but it got there the day we flew to Amboselli two days later. Ben personally contacted the airport initially and followed up on every detail. He picked up the two luggage that was delivered to the hotel, and took it to the regional airport and to the Safari Link desk. And, also convinced them to not charge the luggage fee. Great work! Ben, very meticulously handled this issue. Wow, I was impressed. Then a Camp personnel picked the luggage up when the plane landed in Amboselli. Ben actually followed up almost everyday to make sure we were happy and satisfied the entire 10 days tour. I’ve booked Banok before so know his working style. He’s a perfectionist and very reliable. I would recommend Banok to anyone who is thinking of doing a Kenya Safari. You will not regret it!!

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Cindy,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Maria   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 9, 2023

Email Maria  |  35-50 years of age  |  Experience level: first safari

Just Excellent Service
5/5

Trip of a lifetime! We had an amazing honeymoon in Kenya thanks to Banok Safaris team. This was our first trip to Africa, my husband and I had no idea how to even start planning our trip and we are so thankful for the guidance thank Benson and the team provided. Itinerary was perfect and we covered the best part of Kenya including Ol Pejeta, Nakuru, Masai Mara and Amboseli for ten days safari. We felt the cost was well worth how much we got to see and do.

Our guide Willie was fantastic and knowledgeable about wildlife, great spotter of animals, very funny and friendly, he really made our honeymoon unforgettable.

We stayed in a great range of tented camps and hotels with amazing properties - all had wonderful staff that made our trip so memorable.

We really fulfilled a bucket list dream vacation, and e can't thank them enough for their personal attention to detail in making sure we were not just happy but delighted! Asante sana.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Maria,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Andylyn   –  
United States US
Visited: September 2023 Reviewed: Oct 9, 2023

Email Andylyn  |  50-65 years of age  |  Experience level: first safari

Outstanding Experience
5/5

The safari was absolutely amazing. Our traveling with the company was well organized and fast than we ever thought. We did six days Mara, Nakuru and Amboseli and accommodation was well booked. The food was very good and our guide was perfect, we enjoyed our holiday very much such that i was able to recommend my friends who were planning for their trip next year to choose Banok Safaris.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Andylyn,

Thank you so much for your fantastic five-star review! We're thrilled to hear that you had an incredible safari experience with us. Your kind words on your safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Felon   –  
Ireland IE
Visited: August 2023 Reviewed: Oct 6, 2023

Email Felon  |  35-50 years of age  |  Experience level: first safari

Amazing Kenya Safari
5/5

Willie is a perfect guide! he is knowledgeable about nature and animals and answered all our questions. We saw a lot of animals during our Kenya trip including all the big 5. We enjoyed the best of Kenya and thanks to his experience. He is the best guide i can recommend . Benson was quick to organize perfect itinerary which allowed us to enjoy various places. Our accommodation was amazing. I would highly recommend using Banok Safaris. Thank you.

Reply from Banok Safaris
Reply from Banok Safaris
Posted on Jul 9, 2024

Hi Felon,

Thank you so much for your fantastic five-star review! We're thrilled you had an incredible safari experience with us. Your kind words about the safari experience mean a lot to our team. We strive to create unforgettable adventures for our guests, and your feedback reaffirms that we are achieving our goals. It was our pleasure to have you on this journey, and we hope to welcome you back for another adventure in the future.

Thank you once again for choosing Banok Safaris.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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