Reviews

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Kaleb   –  
United States US
Visited: January 2025 Reviewed: Jan 3, 2025

Email Kaleb

When you are booking a safari, you hope your guide is a champion guide. Champion was that champion!
5/5

Serengeti smile communicated well for booking and making sure we set everything up correctly, made sure we had everything paid, and communicated to make sure we were picked up and dropped off at the right times/places. The communication for us was really helpful as booking from the US without much knowledge of the safari operations

The national parks we visited were absolutely amazing. We got to see the big 5, so many big cats, and were so fortunate to see 5 cheetahs in one day (my favorite!!). It was wonderful to see a lot of the animals in their natural habitat, and seeing them up close was a dream come true. The hotels we stayed had such kind staff and staying in the bush was an experience we won't forget.

Champion our tour guide was super knowledgeable, an excellent driver, and continuously exceeded all expectations for making sure we were comfortable, taken care of, and had a great time. He truly was a champion as we got to see the great migration, helped us find a cheetah which was my big dream of coming on the safari, and taught us so much.

Thank you for an awesome 4 days !

Frankie   –  
United States US
Visited: January 2025 Reviewed: Jan 3, 2025

Email Frankie  |  20-35 years of age  |  Experience level: first safari

Efficient, straightforward, FUN, and smooth
5/5

I reached out to Serengeti Smile to organize my family trip to Tanzania in January 2025! We did the four day safari & went to Tarangire, Serengeti, and Ngorongoro. My contact was Eliad, who was very quick with communication and answered all of my detailed questions right until our first safari day. Our driver was Champion, who was truly a Champion. He took great photos of us, explained things in great detail, and had a vast knowledge of all of the species and fauna in Tanzania. We really enjoyed our trip with him and will miss seeing his happy face everyday! We highly recommend booking a tour with Serengeti Smile!

Naomi   –  
Italy IT
Visited: December 2024 Reviewed: Jan 3, 2025

Email Naomi  |  20-35 years of age  |  Experience level: first safari

Beyond Expectations: A Memorable Safari with Outstanding Service!
5/5

Wow, what an incredible experience! We booked this safari last minute, and despite the short notice, everything was handled flawlessly. The staff were absolutely amazing—so friendly, professional, and eager to make sure we had the best time possible. Every detail was taken care of, and they made us feel so welcome throughout the entire trip. From the stunning scenery to the exciting activities, it was truly an unforgettable adventure! We couldn’t have asked for a better experience—highly recommend this team for anyone looking for an extraordinary safari!

Mk   –  
India IN
Visited: December 2024 Reviewed: Dec 31, 2024

Email Mk

The guide is great but the operator could have organized better.
4/5

The guide is very passionate and well informed about the land and the animals. This was the biggest positive of the tour, as we got to learn a lot about everything we saw. But the vehicle was quite old with no air conditioning and leaking water. Because there was no Ac, we had to leave the windows open, which made everything very dusty and difficult to breathe. Also the first stay leaves much to be desired in terms of safe food and service (the rooms and amenities can be given a pass since we were in the middle of the plains). I also feel like the distances between the two stays could have been coordinated better. Overall, the sights were great, the guide was super, but the logistics and vehicle needs a lot of work.

Andrea   –  
Czech Republic CZ
Visited: December 2024 Reviewed: Dec 30, 2024

Email Andrea  |  50-65 years of age  |  Experience level: 2-5 safaris

Fulfilling your dreams
5/5

Communication and booking of the tour with Erick was very professional and rapid. Everything we agreed and booked was delivered including support of flight tickets from/to Zanzibar. Safari itself was amazing thanks to our great guide Deo, who was very experienced and did exactly know where to go to have the maximum of the experience and answered every our question. Thanks a lot for arranging for us great holiday!

Elisabeth   –  
Germany DE
Visited: December 2024 Reviewed: Dec 30, 2024

Email Elisabeth  |  20-35 years of age  |  Experience level: first safari

Fantastic operator with an excellent guide, perfect full-service and always a feeling of safety.
5/5

Our guide Lucas had an excellent knowledge about wildlife, therefore we had luck to see all of the big five in only a few days. During the trip we had permanent a feeling of safety. The people in the lodges and especially our guide was very helpful, friendly and supporting. All our wishes was always fulfilled and all our questions were always responeded. Also the meal was enough and delicious too. The lodges a very clean and nicly decorated. Summarized it was more than an excellent trip.

Engineer Malimi   –  
Tanzania TZ
Visited: December 2024 Reviewed: Dec 30, 2024

Email Engineer Malimi  |  35-50 years of age  |  Experience level: over 5 safaris

Serengeti Smile made our dream safari a reality - highly recommended!
5/5

Our safari with Serengeti Smile to Manyara and Serengeti National Park was truly unforgettable! Thanks to our amazing drivers, Baraka and Stanley, we enjoyed a safe, informative, and exciting journey. Their expertise led us to incredible wildlife sightings, including the unforgettable experience of seeing the “Big Five” in Serengeti. The lodge we stayed in was an excellent choice, offering comfort and stunning views. Special thanks to Mr. Jonyo for his flawless coordination from the office. Serengeti Smile made our dream safari a reality—highly recommended!

Sailesh   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 30, 2024

Email Sailesh  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing Safari Experience
5/5

We had an amazing Safari experience with Serengeti smile. During the 3 day Safari we saw many different types of wildlife. Justine our tour guide made sure we had the best experience.

Neea   –  
United Kingdom UK
Visited: December 2024 Reviewed: Dec 30, 2024

Email Neea  |  20-35 years of age  |  Experience level: first safari

Serengeti Smile was fantastic, and Justine made our safari unforgettable with great service!
5/5

We booked a 3-day safari with Serengeti Smile, and it was an incredible experience from start to finish. The communication was seamless, and the service exceeded our expectations. Our guide, Justine, was amazing—knowledgeable, friendly, and ensured we had the best possible experience. The safari itself was breathtaking, with stunning wildlife encounters and beautiful scenery. The accommodation was comfortable and up to standard, adding to the overall value for money. Serengeti Smile is highly reliable, and we would recommend them to anyone looking for an unforgettable safari adventure!

Semih   –  
Turkey TR
Visited: December 2024 Reviewed: Dec 29, 2024

Email Semih  |  20-35 years of age  |  Experience level: first safari

Amazing Safari Tour with Our Guide Champion
5/5

From the first moment we contacted Serengeti Smile, we got very quick responses and had our requests accommodated. So, I would like to thank the sales agent, Baraka, for that.

When we arrived at the Arusha airport, our guide, Champion, welcomed us with a big smile, making us start our tour with positive energy.

We had an amazing 4-day tour, seeing the South Serengeti, Tarangire Park, and the Ngorongoro Crater. All of them were worth seeing since they all had different habitats and experiences to offer. So, I would recommend seeing all of them if you come to Tanzania for a safari. We saw all five big animals, and even four rhinos in the Ngrorongo Crater! But, of course, this is nature, so don’t expect to see all animals at any time of the year, at any day :)

Even though seeing all different animals requires luck, having a good guide definitely makes it easier. So, I want to mention that our guide, Champion, had amazing eyes, catching all the animals and details from so far away (sometimes it was even hard for us to see it with binoculars). He also knew all the tips and tricks required for catching interesting moments in the parks (some of them way beyond our expectations, such as seeing a cheetah hunting). I would like to thank him for such an amazing tour!

Average User Rating
5.0/5
Rating Breakdown
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