Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 494
  • 4 star 14
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 508 Reviews
Gábor Kozák   –  
Hungary HU
Visited: January 2025 Reviewed: Jan 8, 2025

Email Gábor Kozák  |  35-50 years of age  |  Experience level: first safari

polite, quick, smart, kind, sharp-sighted, precise, attentive
5/5

Everything was fine. We were on a 3-day safari. The sequence of programs was good, the accommodation was great and our guide was great (detailed above) (his name is Champion). We made the reservation with them via email and whatsapp. Real good value for money!

Sara Stomp   –  
Hungary HU
Visited: January 2025 Reviewed: Jan 8, 2025

Email Sara Stomp  |  35-50 years of age  |  Experience level: first safari

Champion was really polite and know everything about the animals.
5/5

When we arrived our tourguide (Champion) waited for us. We give every day fresh water and cola in the clean car. The 3 days programm was incredible interesting and exhausted as well, we saw a lot and we have luck with Champion!
He told lot of interesting thing from the animals. So we highly recommended him. My 10 years old son was with us and he paid attention for him although. He gave telescope as well. It was a big help.

Sarah   –  
Switzerland CH
Visited: January 2025 Reviewed: Jan 7, 2025

Email Sarah

The best operator there is!
5/5

The overall experience was everything we hoped for and so much more. It was very well organised and an experience we will cherish for a long time!

Booking process & communications:
Throughout the entire process, the response rate was very fast. Furthermore, all requests for individual adjustments were picked up immediately.
Also, the pick up at JRO airport went seamless, despite arriving at 2.30am on January 1st. Moreover, all accommodations were booked in advance and everyone was prepared for our stay. Overall, the organization of the trip was extremely well done.

Tour & guide:
Starting our tour at the Mataruni waterfalls including roasting our own coffee and enjoying delicious local food was a wonderful experience with two highly professional guides.

The Safari in the Tarangire NP, Serengeti, Ngorongoro crater, and Lake Manyara were truly incredible. Our highly skilled guide located all the animals (lions, elephants, cheetahs, rhinos and many more) and made sure we got the best view all the time. Thank you very much Libe!

Another highlight was the hot air balloon ride, watching the Serengeti from the sky during sunrise. A truly amazing experience. Despite being operated by a third party provider, the organization by Serengeti Smile was seamless.

Overall, we really enjoyed our Safari with Serengeti Smile. Assante San for the incredible trip! We would definitely book again.

Yuna   –  
Japan JP
Visited: January 2025 Reviewed: Jan 5, 2025

Email Yuna  |  20-35 years of age  |  Experience level: first safari

We saw all the animals we wanted to see! Great safari tour!
5/5

My husband and I enjoyed our 5 days safari tour. The destinations were Tarangire National Park and Ngorongoro Crater, Ndutu and Lake Manyara National Park.
Serengeti National Park was not included.
Our wonderful guide, Pius, found all the BIG 5 (lion, leopard, rhino, buffalo, and elephant).
Thanks Pius for a safe and exciting trip.

TAKA   –  
Japan JP
Visited: January 2025 Reviewed: Jan 5, 2025

Email TAKA  |  20-35 years of age  |  Experience level: 2-5 safaris

amazing safari experiences
5/5

This safari experiences was amazing. I’d like to thank for our guide, PIUS. He was very kind, his knowledge and experience are excellent. In this 5 days, we were able to see the big 5s. In addition, we had several chances to see lions and leopards. This was outstanding.
We recommend it to everyone who has an interest in safari.

Skylar   –  
United States US
Visited: January 2025 Reviewed: Jan 4, 2025

Email Skylar  |  20-35 years of age  |  Experience level: first safari

Professional and considerate
5/5

They provided quote based on our customized itinerary and break down detail of it, which is trustworthy. Also have Kenya partner so that we wouldn’t have to worry about the boarder transport. Our guide Deo was very professional, considerate and friendly. He could find all kinds of animals and drive us to the best place for photos. Saw all potential activities of animals of the season, nothing to regret for the trip!

Layla   –  
United Kingdom UK
Visited: December 2024 Reviewed: Jan 4, 2025

Email Layla  |  20-35 years of age  |  Experience level: first safari

An Excellent Choice Highly Recommend
5/5

We contacted about 30 local tour operators and ultimately chose Serengeti Smile, which proved to be an excellent decision. During the initial communication, we received professional advice and prompt, positive responses. Throughout the trip, the guide Deo was highly responsible and skilled at spotting animals, allowing us to see many wildlife species while providing detailed explanations. We also encountered several Serengeti Smile vehicles along the way, indicating their extensive fleet and experienced guides. Highly recommended as a local tour operator.

Addy   –  
United Arab Emirates AE
Visited: December 2024 Reviewed: Jan 4, 2025

Email Addy  |  20-35 years of age  |  Experience level: first safari

Made my first safari trip unforgettable!
5/5

Super satisfied with Serengeti Smile’s service and hospitality! Very flexible and accommodating with our requests. Saw the big 5 during my first safari trip, and migration! Tour guide knows all the spots! Would only go with this tour company for our next Tanzania safari trips!

Dhiambi   –  
United States US
Visited: December 2024 Reviewed: Jan 3, 2025

Email Dhiambi

Champion is the most awesome, inspiring, and kind tour guide ever!
5/5

Serengeti Smile is a great company. My sister did the booking, and it is very straightforward! The communication and service is very helpful and fast. It was very organized, and we stayed in different lodges. The actual safari was amazing. Make sure you are ready to wake up early so you can see all the cool animals! We were lucky enough to actually see the big 5: lions, rhinos, elephants, buffalos, leopards. We also saw gazelles, zebras, cheetahs, antelopes, meercats, baboons, flamingos, ostriches, hyenas, jackals, and so so so much more! The nature is so beautiful in the safari as well. It really makes me appreciate the earth. Champion is AMAZING! He had water bottles and soda for us. The safari truck he had always smelled good. He taught us about using zebra tails to swat away any insects (which we actually didnt have to use much with the December weather!) He also knows a LOT about the animals. He would tell us many facts about the animals and whenever I asked a question, he always knew the answer! He is also very kind and patient. He will stop the truck so that you can see the animals and take pictures. Champion also took so many photos of my family and I. He is a very cool guy and if you get a chance too, ABSOLUTELY book with Champion- you won’t regret it!

Kaleb   –  
United States US
Visited: January 2025 Reviewed: Jan 3, 2025

Email Kaleb

When you are booking a safari, you hope your guide is a champion guide. Champion was that champion!
5/5

Serengeti smile communicated well for booking and making sure we set everything up correctly, made sure we had everything paid, and communicated to make sure we were picked up and dropped off at the right times/places. The communication for us was really helpful as booking from the US without much knowledge of the safari operations

The national parks we visited were absolutely amazing. We got to see the big 5, so many big cats, and were so fortunate to see 5 cheetahs in one day (my favorite!!). It was wonderful to see a lot of the animals in their natural habitat, and seeing them up close was a dream come true. The hotels we stayed had such kind staff and staying in the bush was an experience we won't forget.

Champion our tour guide was super knowledgeable, an excellent driver, and continuously exceeded all expectations for making sure we were comfortable, taken care of, and had a great time. He truly was a champion as we got to see the great migration, helped us find a cheetah which was my big dream of coming on the safari, and taught us so much.

Thank you for an awesome 4 days !

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 494
  • 4 star 14
  • 3 star 0
  • 2 star 0
  • 1 star 0
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