Reviews

Sort By: Date Most Helpful Rating 11-20 of 145 Reviews
Alex   –  
United States US
Visited: January 2025 Reviewed: Jan 25, 2025

Email Alex  |  20-35 years of age  |  Experience level: first safari

Smith is the best
5/5

Smith was an incredible tour guide - traveling with him made everything easy.

Everything I wanted to do we did - no questions and no complaints.

Working with Lulu and Smith was the best decision I could have made

Jodie and Peter   –  
Switzerland CH
Visited: January 2025 Reviewed: Jan 24, 2025

Email Jodie and Peter  |  20-35 years of age  |  Experience level: 2-5 safaris

Trip of a lifetime
5/5

Firstly a big thanks to Audence (Odin) aka "The King of Asgard" for making our first trip to Rwanda and Uganda as memorable as it could be.
We booked a 4 day trip which included 2 days safari in Akagera National Park, Rwanda. Gorillia trekking in Bwindi Impenetrable Forest, Uganda. And an overnight stay and lake tour on the Lake Bunyonyi.
Odin was a friendly, helpful and well informed guide/tracker who made our safari trips so much more entertaining. He really is one of the best! We were able to see a leopard thanks to him spotting it in the dark! He was also nice enough to teach us how to spot the difference between a rock and Rhino.
As well as being an amazing guide he also helped us with any extra travel or activities even after we parted ways which was really appreciated.
We would definitely recommend him as guide for anyone planning a trip in Rwanda and Uganda.

Lulu's was a great booking platform, they were very informative with their quotes and were happy to alter things if needed. The staff were very much on hand to answer any questions whenever I needed it, whether it be via email or WhatsApp.
The accommodation Lulu's provided on the trip was always high standard. The rooms were amazing and the food was also great.

Something i would suggest that Lulu's do would be to send out an email a week or 2 prior to the start of the trip. As it can be a bit daunting spending so much money on a trip and then not hear anything prior to the booking starting.

I would definitely recommend booking with Lulu's. The experience was amazing and that definitely wouldn't of been possible without Audence/Odin our amazing guide.

Thank you again for the trip of a life time.

Wayne Truscott   –  
Canada CA
Visited: January 2025 Reviewed: Jan 20, 2025

Email Wayne Truscott  |  50-65 years of age  |  Experience level: 2-5 safaris

In anticipation world of uncertainty, have the confidence that this company will come through for yo
5/5

On any guided tour, the guide will be the determining factor between a good trip and a excellent one. On this 4 day Gorilla tour, our guide was Smith. He is energized, enthusiastic, and clearly loves his job. I would recommend him for anyone coming to Uganda to experience the Gorillas. As experienced travellers, we never expect things to be perfect and will likely forget all the things that exceeded our expectations and will laugh about all the things that weren't quite what we expected. Come to Uganda with an open mind and enjoy it for what it is. I believe that we got good value from Lulu and would recommend them to future travellers.

Aisling   –  
Australia AU
Visited: January 2025 Reviewed: Jan 17, 2025

Email Aisling  |  20-35 years of age  |  Experience level: 2-5 safaris

Helpful and generous!
5/5

What an amazing 4 days in Rwanda and Uganda with Lulu Safaris! We booked the wildlife and gorilla trekking safari.

My partner and I were lucky enough to be shown around by our wonderful guide, Hillary. Hillary was warm and friendly from the first day to the last. Each day was filled with new information, enthusiasm and pleasant conversation. We always felt that our interest was the priority and Hillary would do whatever he could to accomodate. We were even invited for a meal with Hillary’s beautiful family in their local village - something we would not have had otherwise! The tour itself was well organised with Elvis answering any questions we had beforehand. It is great value for the incredible experience. We would highly recommend Hillary and Lulu Safaris!

Attila Saringer   –  
Spain ES
Visited: November 2024 Reviewed: Jan 10, 2025

Email Attila Saringer  |  50-65 years of age  |  Experience level: first safari

Professional company, perfect guide
5/5

Our eleven-day safari was one of the best experiences of our lives. Mr Elvis Masiga of Lulu Safari was very easy to contact and made all the requested modifications to the original offer. The genuine kindness of Ugandan people, the wildlife, the great lodges we stayed at ... these all make up a dream holiday, but the decisive factor was our guide, Audence. We went at the end of the rainy season and had quite a few adventures (couldn't get back to our hotel due to a road completely washed away by rain, fallen tree blocking the road, mudroads impossible to cross), and somehow Audence arranged everything and overcame the difficulties, always cheerful and extremely resolutive. All our requests were fulfilled on the run. He was great at animal-spotting, often better than the official ranger-guides of the national parks, extremely knowledgeable about the plants, birds, animals, food, history and culture of Uganda. 100 percent recommended!

Sara   –  
Poland PL
Visited: January 2025 Reviewed: Jan 7, 2025

Email Sara  |  20-35 years of age  |  Experience level: 2-5 safaris

Reliable and Efficient
5/5

Our tour with Lulu was marvelous.
Starting with long and detailed planning with ELVIS who was really responsive and patient with us applying changes 100 times before our arrival.

Our schedule ended up being really tight - we had to squeeze 15 days into 9 days.

It was challenging to make it all happen but we managed thanks to our wonderful guide - DERRICK who went above and beyond trying his best to get us everywhere safely and on time or to arrange a private tours after hours if we didn't make it as scheduled.

Communication was very fast and efficient on WhatsApp adapting the plan daily to changes or challenges encountered on the way.

I strongly reccomend this tour operator

Ángeles S.   –  
Spain ES
Visited: December 2024 Reviewed: Jan 7, 2025

Email Ángeles S.  |  50-65 years of age  |  Experience level: 2-5 safaris

NICE TRIP IN UGANDA 🇺🇬
5/5

Nuestro viaje a Uganda con Lulu Safaris fue sencillamente increíble. Desde el primer momento, todo fluyó a la perfección. Nos recogieron puntualmente en el aeropuerto y recorrimos el país en coche con total seguridad, disfrutando de paisajes espectaculares. Aunque hubo pequeños cambios en el programa, se resolvieron con rapidez y eficacia, lo que demuestra la profesionalidad de su equipo.

Los hoteles fueron otro punto fuerte: todos muy limpios, con una ambientación cuidada y comida excelente. Optamos por alojamientos de categoría superior que superaron nuestras expectativas en confort y estilo.

Sin embargo, lo mejor de todo fue el equipo humano que nos acompañó. Contamos con dos choferes y dos guías que hablaban español con fluidez y nos hicieron sentir como en casa. Quiero hacer una mención especial a Brian, un conductor joven pero con una experiencia admirable, y a Víctor, un guía encantador, siempre atento y dispuesto a ayudar.

Ambos de 10, con su sonrisa constante y profesionalidad, lograron que este viaje fuera inolvidable.

¡Gracias, Lulu Safaris, por esta experiencia! 💚 Uganda, un país que quedará para siempre en mi corazón.

Por supuesto, aquí tienes el texto traducido al inglés:

Our trip to Uganda with Lulu Safaris was simply incredible. From the very beginning, everything flowed perfectly. We were picked up punctually at the airport and traveled across the country by car with total safety, enjoying breathtaking landscapes. Although there were minor changes to the program, they were resolved quickly and efficiently, showcasing the professionalism of their team.

The hotels were another highlight: all very clean, with carefully designed atmospheres and excellent food. We chose superior-category accommodations that exceeded our expectations in comfort and style.

However, the best part of all was the team that accompanied us. We had two drivers and two guides who spoke fluent Spanish and made us feel at home. I’d like to give a special mention to Brian, a young but highly experienced driver, and Victor, a charming guide who was always attentive and willing to help.

Both of them, with their constant smiles and professionalism, made this trip unforgettable.

Thank you, Lulu Safaris, for this amazing experience! 💚 Uganda, a country that will forever remain in

Stephen   –  
Egypt EG
Visited: December 2024 Reviewed: Jan 6, 2025

Email Stephen  |  50-65 years of age  |  Experience level: over 5 safaris

Unforgettable Experience
5/5

Audence our guide couldn’t have been more accommodating and was fantastic at spotting all the animals. If it wasn’t for his knowledge we would never have seen the leopard or had such a wonderful and close experience with the lions. His bird spotting was unbelievable. Would highly recommend Lulu Safari’s.

Noah   –  
United States US
Visited: December 2024 Reviewed: Jan 5, 2025

Email Noah  |  20-35 years of age  |  Experience level: first safari

King Charles
4/5

Wonderful trip and King Charles was fantastic. Great guide that went above and beyond to help with our needs.

I do not give 5 stars though due to water not being paid for on a very hot trip, after already paying a hefty amount for the trip. It makes it seem like LuLu doesn’t actually care that much for it’s customers.

Bevan   –  
United States US
Visited: January 2025 Reviewed: Jan 5, 2025

Email Bevan

Great Family Experience
5/5

Wonderful 12 days with King Charles. We loved the people, animals, land, language, food, and culture of Uganda. Really appreciated the extra assistance beyond the tour - in getting Visas, waiting up throughout the night while our flights were delayed/cancelled, and helping us retrieve lost baggage. Thanks so much Lulu Safaris!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 140
  • 4 star 4
  • 3 star 0
  • 2 star 0
  • 1 star 1
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