Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 83
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 86 Reviews
Helen   –  
United Kingdom UK
Visited: February 2025 Reviewed: Feb 22, 2025

Email Helen  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent organisation, reliable, trustworthy
5/5

We really didn't want to book a safari with our travel company or the hotel as they tend to be more expensive. I found BMS online and requested a quote. I confess I was a little concerned as I didn't know BMS nor had I heard of them and as always you are worried about losing your money and not getting what you hoped for. This was also our honeymoon so really wanted to be reassured about the company. Within minutes of submitting my request, I received a quote and a message from Isaac to ask if he could help further. From then on the lines of communication were clear and Isaac organised everything. Isaac personally came to the hotel with our guide Anthony and we had a fabulous 3 days, 2 nights. Hats off to Anthony who was incredibly knowledgeable and has the eyesight of an eagle! He spotted things on our safari that no human should be able to see. The great thing, for us, with a private tour was the flexibility and ability to adjust the drives and departure times around our schedule. I would definately use BMS again without any hesitation and if you have any questions please feel free to contact me via this forum and I'll help.

Mueni   –  
Germany DE
Visited: December 2024 Reviewed: Jan 30, 2025

Email Mueni  |  50-65 years of age  |  Experience level: over 5 safaris

A beautiful journey that never ends
5/5

I have been a customer of BMS (best Memories Safaris) for a long time and can only say that I am always happy to return. This time I left everything to Isaac, the organisation, the parks, the lodges, and it was perfect. We started from Nairobi via Lake Nakuru, Masai Mara to Lake Navaisha. One of Kenya's many scenic highlights. We were lucky enough to see the ‘BIG FIVE’ in their natural environment. The tranquillity and professional knowledge of our guide Joshua was particularly impressive. The warm hospitality of Kenya, together with the choice of natural yet luxurious accommodation made this trip an unforgettable experience. Of course, the next trip with best Memories Safaris is already planned. What I would like to emphasise here is that BMS is always fair in terms of value for money. There is stable communication right from the start and the vehicles are roadworthy. Invoices are transparent and you have the option of paying in different currencies. I personally prefer KSH. Service is a top priority. Asante Sana Isaac, for this wonderful experience.

Peter, Biggi, Dimi and Michi   –  
Germany DE
Visited: October 2024 Reviewed: Jan 8, 2025

Email Peter, Biggi, Dimi and Michi  |  50-65 years of age  |  Experience level: over 5 safaris

Perfect Trip
5/5

We spent from October 24th 2024 three days in Tsavo East at the Sentrim Safari Lodge. Everything was perfectly organized by Isaac Musyoki, boss of bestmemorysafaris. Our guide Kevin took us through the national park and knew the best spots for sightings. Our wishes were also taken into account. We can fully recommend bestmemorysafaris and will request our next Kenya safari from Isaac again.

Xinyi   –  
France FR
Visited: October 2024 Reviewed: Nov 16, 2024

Email Xinyi  |  35-50 years of age  |  Experience level: first safari

Exceptional, professional, reliable, attentive, trustworthy
5/5

We couldn’t be happier with our experience with this agency (Isaac) during our trip to Africa. From start to finish, everything was incredibly well-organized and exactly as promised, which made the journey completely stress-free. The agency was highly reliable and exceptionally flexible in accommodating our needs. The value for money was outstanding—every hotel and itinerary detail matched our expectations, and it was clear that a lot of thought had gone into planning this trip to give us the best possible experience.

Our 10-day safari and 5-day beach stay were nothing short of perfect, providing our entire family with some of our BEST memories :)Patrick, our guide, was absolutely fantastic. He had a unique talent for spotting wildlife, which allowed us to see an impressive variety of animals up close. This made the safari experience especially exciting and unforgettable.

Thank you to the team for making this such a memorable trip for all of us. We would highly recommend this agency to anyone looking to explore Africa with both reliability and flexibility at a great value.

Roberto   –  
Italy IT
Visited: August 2024 Reviewed: Sep 8, 2024

Email Roberto  |  20-35 years of age  |  Experience level: first safari

Very good accommodations
5/5

We really enjoyed our experience with Isaac and Michael: very good choices of both parks and accommodations, our driver Michael explained very clearly facts about nature, people and animals.
The only negative point is that some transfers between places required a really long drive.

Angela   –  
United States US
Visited: February 2024 Reviewed: Aug 9, 2024

Email Angela  |  50-65 years of age  |  Experience level: 2-5 safaris

Second safari was perfect too!
5/5

This was my second safari with Isaac. The first time was with middle age women. The second with me and young adults. He tailors the safari perfectly and takes care of everything. Truly door to door service. His guides are wonderful. I am not sure how they do it, but it seems that they are the very best at anticipating not just where the big 5 are, but what will be the best viewing angle. I actually felt sorry for some of the other visitors whose guides were not as clever. The guides are so knowledgeable. Isaac customizes the tour so that it is truly the trip of a lifetime.

My brother and his family spent far more and saw far less. This safari is definitely a bargain- staying in the same glamorous camps.

Yumna B   –  
United Arab Emirates AE
Visited: July 2024 Reviewed: Jul 31, 2024

Email Yumna B  |  35-50 years of age  |  Experience level: first safari

Great Experience- well organized
5/5

we just returned from our 12 day trip in Kenya, it was an amazing experience , we started in Nairobi and moved everyday or other day to a new destination, our trip ended in Diani beach where we spent two days enjoying the Indian ocean.
I have planned the trip with Isaac, who was super responsive and considerate of my requests, he met us on our arrival at the airport with our Guide Ngai.
Ngai was our guide , our driver and our friend for the 11 days we spent in Kenya, he was an amazing guide who went out of his way to make sure we complete our trip as planned . he was so accommodating specially with our young kids, he knew all the parks and all the spots where we can see the animals, we were lucky to see all the BIG 5, he was extremely organized and considerate . he explained everything ahead of time and was very punctual.
I highly recommend Ngai and Best Memory Safaris, they both made our trip successful and made us fall in love with Kenya.

James   –  
United States US
Visited: July 2024 Reviewed: Jul 17, 2024

Email James  |  35-50 years of age  |  Experience level: first safari

Once in a lifetime experience!
5/5

We had a wonderful time on our safari, and Patrick was an excellent guide. We felt 100% safe the entire time, and saw plenty of wildlife. A highlight were the hippos that walked almost up to our hotel room!

This was great value for our money--there is no need to spend more. The camps were very comfortable, and I got into the rhythm pretty quickly, with tea at 3 pm and a bonfire at 7 pm every night.

Starting in Nairobi and ending at Diani Beach made a lot of sense for us, as we were able to add some beach time after our safari, as well as have a bit of time to get to know Nairobi.

I would strongly recommend this for other families looking to have a memorable and educational vacation.

Dev   –  
Canada CA
Visited: April 2024 Reviewed: May 29, 2024

Email Dev

Perfect experience
5/5

Thank you so much best memory safaris, everything was organized perfectly, Isaac & Patrick are the best 👍

Federico   –  
Italy IT
Visited: July 2023 Reviewed: Dec 11, 2023

Email Federico  |  50-65 years of age  |  Experience level: 2-5 safaris

Great customer care and professionalism
5/5

We had a two weeks safari tour through 5 different parks, north west to south east of Kenya. All different, all great places. Wonderful accommodation and care for details. We had the same driver for the whole journey, very professional but also empathetic and engaged. We had a close look to all the big five, he knew what to look for and when.
Good comfort on the Rover.
The we finished the holiday with a week in a village south of Mombasa, relaxing and decompressing from the tour.
All in all great value for money.
Federico & Simona & 3 kids

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 83
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 0
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