Reviews

Sort By: Date Most Helpful Rating 11-20 of 254 Reviews
ANGELA   –  
United States US
Visited: January 2025 Reviewed: Feb 5, 2025

Email ANGELA  |  50-65 years of age  |  Experience level: over 5 safaris

Exceeded our expectations in every way
5/5

We just finished a 8 day tour with Golden Rwanda and our guide Tafique.
It was in every sense of the word … excellent , amazing , fun and Safe .
We started with canopy walks , chimpanzees, colobus and waterfalls . Walks through tea plantations in Nyungwe .
Continued to Lake Kivu for a relaxin g stay and evening boat ride .
From there we journeyed to Agakera where we did our game drives , we had great spotting and great experiences seeing everything except the elusive leopard .
Frank and his team go above and beyond . Exceptional in every way . The lodges and food were outstanding.
I’ve been to 5 African nations and this was one of my BEST trips . If your reading g this …. Book with Frank . You will love everything

Kevin   –  
United States US
Visited: January 2025 Reviewed: Feb 5, 2025

Email Kevin  |  20-35 years of age  |  Experience level: first safari

A perfect trip
5/5

I am blown away by Golden Rwanda Safaris. From the moment I first contacted them the service and professionalism were amazing. I initially was going to do Rwanda only, then decided I wanted to include Kenya. Frank created a perfect custom itinerary for what I wanted. Throughout the process, Frank always responded quickly and answered any questions. All of the accommodations in Rwanda and Kenya were excellent. Throughout the trip things were adjusted and customized to exactly what I wanted. Tafeque, my guide in Rwanda, was fantastic. In Kenya, I was with a partner company, African Hartebeest, and the service was just as good. Beverly was my point of contact with them. She was just as helpful and responsive as Frank. My guide in Kenya, Edwin, was also phenomenal. I will surely be back at some point in the coming years and have already recommended to friends and families to use Golden Rwanda.

Joseph Senninger   –  
Benin BJ
Visited: January 2025 Reviewed: Feb 3, 2025

Email Joseph Senninger  |  35-50 years of age  |  Experience level: 2-5 safaris

Very fast, accurate and reliable tour operator.
5/5

Golden Safaris was very reactive when answering our requests, understood them precisely and knew what was to be done. They were also proactively on the look-out for better deals for us, which was much appreciated, and helped us save a lot of money.

Lisa Wilkinson Evans   –  
United States US
Visited: January 2025 Reviewed: Feb 2, 2025

Email Lisa Wilkinson Evans  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing Expereince
5/5

We planned this only a month out. They were fantastic to work with, Great communication and we customized our trip. We went to DRC and Rwanda and everything was seamless. Great guides, great hotels, great cars. Everything went very smoothly. I am an experienced traveler but I was traveling with someone who was not as confident with travel. This was a perfect set up for the both of us.

Washington   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 26, 2025

Email Washington  |  20-35 years of age  |  Experience level: first safari

Simply amazing
5/5

Engaging, professional and went out of their way to accommodate all of our needs. The day was just amazing from beginning to end and couldn’t have asked for a better tour operator especially Rando fantastic tour guide and a true representative of the Rwandan spirit.

Kevin   –  
United States US
Visited: January 2025 Reviewed: Jan 15, 2025

Email Kevin

Wonderful from start to finish
5/5

We did a combo of gorillas in Congo, and then chimps and safari in Rwanda. Every aspect of the travel was planned well and everything was very easy to manage. Our guide was wonderful and knew a tremendous amount about both the wildlife, and the country itself. His knowledge and friendliness made this a great trip.

Jason Jahn   –  
United States US
Visited: December 2024 Reviewed: Jan 13, 2025

Email Jason Jahn  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Journey Through Rwanda
5/5

I had an incredible experience with Golden Rwanda Safaris and highly recommend them to anyone traveling to Rwanda. When I started the process of selecting a tour operator, I reached out to about ten different companies with the same itinerary. Golden Rwanda Safaris stood out immediately for their competitive pricing and quick, clear communication. They made everything easy and seamless.

After booking, they provided copies of all my permits within days, and I was able to independently confirm their validity with the Rwanda Development Board - something I was worried about for such an expensive trip. My guide for the week, Dady, reached out to me about 24 hours before my arrival and assured me he'd be waiting for me at the airport for my 4 AM flight. True to his word, he was there, ready to be my guide, driver, and new best friend for the week.

I was traveling solo and admittedly nervous since it was my first trip to Africa, but Dady immediately put me at ease. Not only did I learn that Rwanda is the safest country in Africa (I honestly felt safer there than in New York City), but Dady’s guidance and care made the trip even more special. We had a Toyota Land Cruiser 4x4 (so glad I had someone else driving, some of the roads definitely require expertise), and he tailored every part of the itinerary to my preferences and pace.

For example, I’m the kind of person who speeds through museums, and Dady helped me focus on the highlights at the Genocide Museum, which was incredibly moving and insightful. He also set realistic expectations for activities—like assuring me I’d only need about an hour of mountain biking in "The Land of a Thousand Hills." He was absolutely right, and I ended up calling him to pick me up early in the jeep, haha.

The rest of the itinerary was perfectly planned. The six-hour hike to Dian Fossey’s tomb was a standout—breathtaking views and definitely worth hiring a porter to help navigate the terrain. Kayaking through rice and tea fields was another highlight, with local farmers waving as I passed. And, of course, the gorilla trekking was insanely out of this world. Dady made sure I got a medium-level trek (exactly what I wanted), and his connections clearly paid off—I had a fantastic experience with an amazing gorilla family.

Dady always felt like my advocate, whether he was helping me understand fair prices with vendors or ensuring I had the best possible experience on excursions. His relationships with local guides and officials were evident and made everything run smoothly.

Only two minor critiques: after I paid, the company wasn’t quite as responsive as they were during the booking process—sometimes taking up to a week to respond to emails (so make sure you ask all your questions before you book and have a good idea of any activities you might be interested in). And there was a slight miscommunication about whether mountain biking was included in my package, but it was an honest mistake that was resolved within minutes, so it wasn’t a big deal and didn't distract from the experience

Overall, Golden Rwanda Safaris delivered a magical and unforgettable experience. Rwanda itself took my breath away—the rolling hills, lush landscapes, and warm hospitality are unlike anything I’ve experienced before. I’ve told all my friends that after three weeks in Africa, Rwanda was my absolute favorite. If you’re considering a trip, definitely check out Frank and Golden Rwanda Safaris—.

Enzo Lauber   –  
Austria AT
Visited: December 2024 Reviewed: Jan 6, 2025

Email Enzo Lauber  |  50-65 years of age  |  Experience level: over 5 safaris

Outstanding Performance
5/5

I am extremly happy to have chosen Golden Rwanda Safaris
it was perfectly organised and the accomodation was wonderfully selected
Additionally the guide Taufique was extremly skilfull willing to do additional location, by the he was socially well interacted..

Lorcan   –  
Ireland IE
Visited: January 2025 Reviewed: Jan 5, 2025

Email Lorcan

Knowledgable, great flexibility and communication and overall an excellent service
5/5

The best thing about our trip was our tour guide Sufiani. He was personable, friendly, knowledgeable and flexible with our plans. We did Gorilla trekking, river canoeing and also visited some local villages and museums. It was easy to communicate with Golden Rwanda, very quick to respond to emails in advance and Sufiani was only a WhatsApp away.

Julia   –  
United Arab Emirates AE
Visited: December 2024 Reviewed: Dec 26, 2024

Email Julia  |  35-50 years of age  |  Experience level: over 5 safaris

Very well-planned and well-organized trip above expectations
5/5

It was an amazing experience way above expectations:
- the country is amazingly clean and beautiful
- the experiences are very well-organized, timely, well-guided
I did not expect the monkeys to let people come over so close, to be so relaxed with people, to be so not caring about people watching them and taking pictures
- the tour guides are really professional and would address any question
- the driver I had during the whole trip, Mico, was amazing: he was there to give information, he was there asking feedback, he was interested in what I like and what I enjoy proposing experiences on top of the agenda to enhance my experience. He was not only on time meeting me in the mornings, the whole day each and every day was very well organized and we were arriving to all the places exactly when it was supposed - unexpected punctuality to be honest
- the hotels guys have chosen are all unique and authentic located in amazing places with amazing views and service

So just want to say thank you very much for the great week I had

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 243
  • 4 star 10
  • 3 star 1
  • 2 star 0
  • 1 star 0
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