Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 149
  • 4 star 4
  • 3 star 3
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 158 Reviews
Karen   –  
United States US
Visited: March 2025 Reviewed: Apr 11, 2025

Email Karen  |  50-65 years of age  |  Experience level: first safari

Shannon was attentive, friendly, on point, and keenly tuned in to our needs and wants.
5/5

A great adventure such as the one that my family had in the Kruger National Park starts with planning, and the planning started with an exceptional guide: our tour operator Shannon. She helped us find what we wanted before WE even knew what we wanted; additionally, she was kind and so helpful working within our budget. The difference with booking with Shannon and other bigger operators is that personal attention, which doesn't come with a big price tag as you might assume. We decided to stay in a smaller lodge (Nsala Wilderness Camp), a brilliant choice for us despite the lack of air conditioning (which we absolutely didn't need in March anyway). This lodge attracts a particular type of cosmopolitan, adventurous traveler because it is deep in the bush and not a hotel chain or luxury spa stay. We met like-minded fellow travelers and had amazing conversations around the long wooden dining table; got to know our absolutely amazing tracker and his wife, who cooked the most delicious meals for us (including a very, very special barbecue around the boma on our last day), watched as an elephant came to drink out of the pool late at night, and just generally enjoyed being out in the wilderness with such attentive, friendly staff and our fellow explorers. It was Shannon, not our research, who brought Nsala to our attention. I credit her with the success of our safari, the adventure of a lifetime.

Ashley   –  
United States US
Visited: March 2025 Reviewed: Apr 9, 2025

Email Ashley  |  20-35 years of age  |  Experience level: first safari

The Best Decision We Made for Our Honeymoon – Indigo Safaris Was Incredible!
5/5

Working with Ines at Indigo Safaris was an absolute dream! From start to finish, the entire planning process was seamless, stress-free, and truly exciting. This was our first time using a travel agent or tour operator, and we were a bit skeptical at first—but Ines quickly put all our worries to rest. Her flexibility, attention to detail, and genuine care turned our South African honeymoon dreams into reality. Plus she was quick to respond!

She worked within our budget, tailored everything to our preferences, and made planning our Cape Town + Safari adventure so effortless and fun. Every moment of the trip exceeded our expectations—we seriously can’t stop raving about it!

We’ve already started recommending Indigo Safaris to friends and family who are considering a safari. If you’re on the fence—just do it. Booking with Ines was hands-down one of the best decisions we made for our honeymoon. We’re beyond grateful!!!

MK   –  
United Kingdom UK
Visited: March 2025 Reviewed: Apr 3, 2025

Email MK  |  35-50 years of age  |  Experience level: first safari

Excellent Safari Planning by Shannon
5/5

Shannon at Indigo Safari tour was fantastic, mainly due to her excellent planning and communication even though modified a number of times.

At the beginning, Shannon took the time to understand what we were looking for in our trip and put together a first version of itinerary. I then came back to her by mentioning a specific aspects which I would like to be changed so it became very 'personalised'. She listend and gave me a few options where we could stay (lodges), each with their own specification. So it was relatively easy for us to choose which suited the most. She also suggested flights we need to book and arranged taxi between airport and the lodge.

When the time for the trip came, everything went incredibly smoothly, following the itinerary Shannon provided. The lodge was fantastic including all personals working there. There was no need to contact Shannon at all.

Overall, we were extremely satisfied as everything was well-organized, from the transfers to the accommodation and activities. The service provided by Shannon and Indigo Safari was a top notch and I would highly recommend working with Shannon for anyone planning a safari adventure in SA.

Mark Harmer   –  
New Zealand NZ
Visited: January 2025 Reviewed: Apr 2, 2025

Email Mark Harmer  |  50-65 years of age  |  Experience level: first safari

Amazing trip
5/5

There are only positive things to say about our trip to Rhino lodge and St Lucia: the accommodation was top quality, great food, a very well organised trip and the staff were very helpful.
We saw rhinos, some lions, wild dogs, plenty of different antelope. Plus giraffes, which we got to walk amongst in the veld.
Overall, it was a very special experience for my companions and myself.

BT   –  
United States US
Visited: August 2024 Reviewed: Mar 27, 2025

Email BT  |  35-50 years of age  |  Experience level: first safari

The staff at Indigo Safris is very easy to work with and customer friendly.
5/5

The staff at Indigo Safaris was very easy to work with and extremely customer friendly. This was my first time booking such a trip and they were able to walk me through every step.
The safari itself was excellent and exactly as advertised which made the whole experience stress free.

Lynda   –  
Canada CA
Visited: February 2025 Reviewed: Mar 11, 2025

Email Lynda  |  65+ years of age  |  Experience level: 2-5 safaris

Indigo Safari's Specialist Matthew Milward was professional, knowledgeable, responsive and friendly.
5/5

Matthew listened carefully to our needs and arranged for us to have a four day safari experience at Umkumbe Bush Lodge, on the Sabie Reserve, South Africa. Well done! This was a perfect match; we had wanted a smaller intimate family owned lodge.
Flight and transfer - The small Airlink plane from Cape Town to Nelspruit was on time and transfer to the lodge by the Oribis company driver was friendly and efficient.
Lodge - We found Umkumbe Bush Lodge well managed. Knowledgeable staff presented us with a warm welcome. They demonstrated a strong sense of teamwork; their schedules ran like a clock. We loved the Honeymoon suite. Located at the end of the property, it was quiet, luxurious and we saw impala, zebras, in the adjacent field and a curious baboon at the tent door. We made full use of the plunge pool. The bed was very comfortable and the bedding was soft high quality cotton. We appreciated the AC during the hottest parts of the day. All the meals were creative and delicious. The common areas were just as well appointed as our tent. We socialized easily with other guests. We left the main pool to younger guests who wanted to fry in the sun on off-drive hours.
Game Drives - Our guide, Peter, was fabulous - friendly, knowledgeable, very open to questions, and had a great sense of humour. We saw tons of animals. I wanted to see a rhino - we saw lots, including a couple who had recently had a run-in with a hippo and stomped and strutted in front of us, not wanting to give us the road. There were either only four or six of us on the safari vehicle on all drives; everyone had an excellent view. This safari was truly a memorable experience. Thank you Matthew and Indigo Safaris!

Linda Kvilten   –  
Sweden SE
Visited: March 2025 Reviewed: Mar 11, 2025

Email Linda Kvilten  |  50-65 years of age  |  Experience level: over 5 safaris

Makes everything for you to get the best out of your adventure!
5/5

I went on a 4 day Soussusvlei and Swakopmund tour and it was absolutely amazing. The contact with Indigo Safaris, in my case Michele, was excellent and she did absolutely everything to make the trip as memorable as I wished for.
When in Swakopmund I suggest you do the 4X4 wheel on the sand dunes in Sandwich Harbour which is the Namibia you´ve probably seen on pictures, where the dunes meets the ocean. Don´t miss this!
Travelling from Swakopmund to Sossusvlei was an adventure itself with the changing landscape along the road.
Also the guide we had, Kennedy, was great and a very good and safe driver.
I definitely recommend this tour and Indigo Safaris!

Mel Levick   –  
United Kingdom UK
Visited: February 2025 Reviewed: Mar 7, 2025

Email Mel Levick  |  65+ years of age  |  Experience level: first safari

Helpful and informative.
5/5

Michele helped us to choose the right safari that suited us. Her communication and the options she offered us was excellent.

Arthur Rosen   –  
United States US
Visited: February 2025 Reviewed: Feb 13, 2025

Email Arthur Rosen  |  65+ years of age  |  Experience level: over 5 safaris

The individual with whom we worked was knowledgeable, helpful, and very responsive; our requests wer
5/5

The individual with whom we worked was knowledgeable, helpful, and very responsive; our requests were met; our experience with her was great.

Mel   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 30, 2025

Email Mel  |  35-50 years of age  |  Experience level: first safari

Brilliant service from Shannon at Indigo Safaris
5/5

Shannon from Indigo Safaris did an excellent job of arranging my safari in South Africa - even with my last-minute change of plans! She listened to our requirements and recommended the perfect lodge for us - which met our needs and much, much more. Shannon was a pleasure to communicate with and was very knowledgeable about the region and the lodges. Indigo Safaris is great value for money but you feel like you are getting a luxury service. Very reliable, very communicative, had absolutely no problems at all. Definitely would recommend these guys if you are planning a safari! We had the best time :-)

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 149
  • 4 star 4
  • 3 star 3
  • 2 star 1
  • 1 star 1
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