Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 115
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 119 Reviews
Stacy   –  
United States US
Visited: April 2025 Reviewed: Apr 20, 2025

Email Stacy  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Shanjoy Safaris and Tours provided an absolutely amazing and truly once-in-a-lifetime trip! From the start, they were very responsive to emails and easy to contact, making the booking process smooth and stress-free. We especially appreciated that everything was arranged for us, from airport pickup to airport dropoff, allowing us to fully relax and enjoy our adventure. A huge highlight of our experience were our driver/guides. Patrick 2, our guide in Kenya, was fantastic! His knowledge of the animals was impressive, and his enthusiasm made our sightings even more exciting. We were thrilled to see the Big 5 within our first two days, thanks to his expertise. Ledger, our guide in Tanzania, was also really good. He was equally knowledgeable and very patient, ensuring we had ample time to find and observe the animals. We truly appreciated both of our guides and their dedication to making our safari unforgettable. We highly recommend Shanjoy Safaris and Tours for anyone looking for a well-organized and exceptional safari experience!

Tom   –  
Canada CA
Visited: March 2025 Reviewed: Apr 10, 2025

Email Tom  |  50-65 years of age  |  Experience level: first safari

Everything was perfect..shanjoy tours did everything for family of 4
5/5

Our adventures were amazing. Toni our driver for 18 game drives became a part of our family.we never thought you could have seen the big 5 stayed at amazing lodges fly in and out and never need to worry about a thing ..would go back next month it was so amazing

Nicolas   –  
Malaysia MY
Visited: March 2025 Reviewed: Apr 8, 2025

Email Nicolas  |  50-65 years of age  |  Experience level: first safari

Professional, responsive and attentive
5/5

We wanted to go to see wildlife at the Masai mara. But we had absolutely no idea how to book it. We went online, and found a website called safari bookings.com, which allowed us to filter down our selection. Number of nights, level of luxury and services, location, etc. We finally made a decision on what we wanted, and the website populated it with options. One of the most attractive was the one offered by Shanjoy Tours & Safaris. It met our requirements, and the price was right.

But I still had some inquiries so before booking I emailed them. I got a response later that evening. I had one more question. They responded within minutes. This was looking positive for me....

So we went ahead and booked a four day fly-in trip, and they put us up with Mara Intrepids, and amazing resort not five minutes from the Mara airstrip. They helped recommend a hotel in Nairobi, and were there promptly in the morning to pick us up and take us to the airport. They checked us in for our flight, and introduced us to the person who would collect us on the return trip. We were able to leave our luggage with them while we were away, which was super convenient.

We were never pestered for payment. We got a notice to pay the first 50% a few days after we made all the confirmations. And then we paid the balance shortly before the trip. I liked the fact there was some trust and the approach was very polite.

Emails were informative and contained the relevant vouchers as needed. My only complaint would be that I was not aware what resort I was going to or what airline I was flying, which would have been good to know up front. While these were embedded in the emails and attachments I received it would be nice to get a clear and concise summary of the trip, so that we are better prepared. This, however, did not detract from the overall experience.

The resort was world-class. The 45 minute flight was a super good option I would recommend to all, as it saves 6 hours each way in a car. And being picked up on our return to the airport by their staff for a quick hop over to the international airport just made everything effortless on our part.

Given we had no idea what we were doing at first, I am extremely pleased to have lucked out with this company, and all the arrangements they made on our behalf. Many thanks Shanjoy!

Emily Friedman   –  
United States US
Visited: February 2025 Reviewed: Mar 30, 2025

Email Emily Friedman  |  35-50 years of age  |  Experience level: first safari

We saw a lot, had fun, and got around safely!
5/5

We did a tour that went to Masai Mara, Serengheti, Ngorogoro Crater and Amboseli in 7 days, which was a lot! The company made all the arrangements and got us safely everywhere. We saw so many animals and beautiful sites and the guides were knowledgeable. There were some moments where communication about logistics for the day could have been clearer, but overall we had an amazing time!

Gary Elliott   –  
Australia AU
Visited: January 2025 Reviewed: Mar 17, 2025

Email Gary Elliott  |  65+ years of age  |  Experience level: first safari

Fantastic, well organized adventure
5/5

Our wonderful 10 day adventure was put together and expertly managed by Rodah. Everything from our pick up in Nairobi to Lake Nakuru, Masai Mara, Serengeti, Ngorongoro crater, Tarangire and Amboseli was fantastic, all the better for having our engaging and knowledgable guides taking special care of us, Thank you to Samuel, Edgar and Steve. Our safari experiences were all we could have hoped for and more with safety, care and fun.

Cat   –  
Cayman Islands KY
Visited: March 2025 Reviewed: Mar 9, 2025

Email Cat  |  35-50 years of age  |  Experience level: first safari

Shanjoy delivers exceptional bespoke service
5/5

We just returned from an epic 9 day (first time) Kenya trip. Our itinerary, which was meticulously crafted by the Shanjoy team, took us to Amboseli, Lake Naivasha, Nakuru and Masai Mara. They were ultra responsive, available, patient, adaptable and overall lovely to deal with throughout the planning process and, since it was a last minute trip, had to contend with the added pressure of limited hotel availability. Rodah and Patrick (1) warmly greeted us at the airport, took us to our hotel in Nairobi and waited with us until we received our room key to ensure that checkin went smoothly. The next morning, we were met by our guide, Patrick (2), and the adventure began. Our land cruiser was excellent - very comfortable, huge windows, pop up roof, ample room for the three of us and stocked with snacks and beverages - and Patrick (2) was its master handler. Whether it was negotiating highway traffic, weaving around potholes or dealing with bumpy trails and challenging terrain for hours on end, Patrick (2) handled it like a boss, all while being on the lookout for wildlife. Speaking of which, Patrick (2) made it his mission to find the Big Five, which we did (a few times over)! We also had several exciting up close big cat encounters, including a couple of fresh kills. While luck undoubtedly had a role, Patrick (2)’s knowledge of the parks and animal behavior and patterns, his easygoing way of speaking with other guides (which led to information on sightings), his patience and his own genuine passion for seeing the animals set us up for these amazing moments. We enjoyed spending time with him and he was a big part of the reason our trip was such a success. We would definitely recommend specifically requesting Patrick (2) as guide when working with Shanjoy. Back at home base, Patrick (1) was busy troubleshooting when I accidentally left my phone behind, handling our mid-trip requests to make some changes to our return itinerary, taking care of us in and around Nairobi and just making sure that every moment of our trip went smoothly, all with a huge smile. A million thanks to the Shanjoy team!

Bob Mustill   –  
United Kingdom UK
Visited: January 2025 Reviewed: Mar 7, 2025

Email Bob Mustill  |  65+ years of age  |  Experience level: 2-5 safaris

Our driver Edward was very knowledgeable and polite and knew where to find the various animals.
5/5

We wanted to celebrate our sons 50th birthday and knowing his interest in animals we decided on Basecamp within Masai Mara having been to Masai before and our preference over the South Africa safari parks which find the animals enclosed in their respective enclosures and not roaming wild.
After landing at Masai our driver Edward met us and took us on a drive with a picnic lunch before heading to the camp.
Very pleased with the accommodation and location right on the edge of the reserve next to the river.
Following 2 days on safari watch seeing many animals with a family of lions and cubs as our highlight.
Last day flight from Masai went without a hitch.
On my sons birthday the staff gave him a typical Masai birthday song with a special cake.
He says it was one of the best holidays he’s been on.
Many thanks to Edward and the rest of the staff for making this a holiday to remember.

Dheeraj Reddy Bethi   –  
United States US
Visited: February 2025 Reviewed: Mar 7, 2025

Email Dheeraj Reddy Bethi  |  20-35 years of age  |  Experience level: first safari

Trip of a lifetime
5/5

Our recent safari adventure through Kenya and Tanzania with Shanjoy Tours & Safaris was nothing short of spectacular! The trip exceeded all our expectations. A huge part of what made this journey so memorable were Martin and our incredible guides, Patrick in Kenya and Elly in Tanzania, who bought their unique strengths to the table.

Kenya with Patrick - A Wildlife Spotting Masterclass

Our safari began in Nairobi, Kenya to Lake Nakuru National Park and Masai Mara with Patrick as our guide, and I can't praise him enough! I saw a lot of reviews regarding Patrick, so I asked Martin that we need Patrick as our guide for Kenya. Patrick is an absolute gem - his knowledge, enthusiasm, and eagle-eyed spotting skills made every game drive a treasure hunt. He delivered the full Big Five experience: lions, water buffalo, elephants, rhinos and leopard. But he didn't stop there - Patrick also tracked down 4 of the Ugly Five (Hyena, Vulture, Warthog, and Marabou Stock), adding a fun twist to our sightings. His ability to spot wildlife from wildlife was uncanny; he'd point out a group of cheetahs stalking prey or a pride of lions sleeping under a tree before we could even focus our binoculars. Beyond his skills, Patrick's warm personality and storytelling made every moment engaging. He's a true safari SUPERSTAR!


Tanzania with Elly - Witnessing Nature's Grand Show

Crossing into Tanzania, we were handed over to Elly, who guided us through the Serengeti and Ngorongoro Crater. Elly brought a different flavor to the trip, his deep understanding of the ecosystem and his knack for positioning us at the right place at the right time. The highlight was witnessing the Great Wildebeest Migration in the Serengeti - an awe-inspiring spectacle of thousands of wildebeest thundering across the plains. Elly's treated us to a heart-pounding scene of lions hunting, along with sightings of hippopotamus, giraffe, rhinos, elephants, zebras etc. Ngorongoro Crater felt like stepping into a wild-life documentary, and Elly's insights into the area's geology and animal behavior enriched the experience. Elly also helped us with talking to different vendors for the Hot Air Balloon ride. He was able to get us the ride within our budget.


Why Shanjoy Stands Out

Shanjoy Tours & Safaris deserves the full credit for crafting this unforttable journey. The itinerary was perfectly balanced, covering diverse ecosystems and iconic parks without feeling rushed. The logistics - from comfortable vehicles to well-timed breaks - were flawless, and the team's communication was top notch from booking to the final drop-off at the airport. Pairing us with guides like Patrick and Elly, each with their own strenghts, showcased their commitment to delivering a personalized and high-quality safari.

If you're considering a safari in East Africa, look no further than Shanjoy. Patrick and Elly made this a trip of a lifetime. Whether it's the Big Five, the Ugly Five, or the raw beauty of the savannah, Shanjoy knows how to make it happen. I'd book with them again in a heartbeat - highly recommended!

Marquita Batie   –  
United States US
Visited: December 2024 Reviewed: Feb 16, 2025

Email Marquita Batie  |  35-50 years of age  |  Experience level: over 5 safaris

Great Safari company
5/5

My partner and I did a 5 day Nakuru and Masai Mara safari in December 2024 and had a wonderful experience. This was my 6th safari so the bar was set high and I was happy with everything. Our guide and driver Patrick, took good care of us and was very knowledgeable. He made it his priority to find the big 5 for us. We stayed at Lion Hill game lodge in Lake Nakuru National Park, the room we had was ok and the buffet was really good. In Masai Mara we had a luxury room at Prideinn Mara camp and loved it! It was located in the park so it was very convenient for our game drives. I’ve never had so many close encounters with big cats as we did on this trip. Overall we would recommend Shanjoy.

Prasad Devabhaktuni   –  
United States US
Visited: December 2024 Reviewed: Feb 9, 2025

Email Prasad Devabhaktuni  |  65+ years of age  |  Experience level: over 5 safaris

Recommend without any hesitation.
5/5

Very efficient organization. From the time I contacted them 4 weeks prior to our vacation, they very quickly provided a great itinerary for 10 days and very accommodating in adjusting the dates. Three of us on this tour and they met us at the hotel and took care of everything till our return to the airport on time. The drivers, Patrick and Isaiah are are very careful and safe. They are very patient and knowledgeable. They know the local rangers and know where to go for must see things. Like the swimming hole in Buffalo Springs National parks. We are able to see all the animals close and the resorts picked for us were excellent. We made it clear that our purpose was to see as much wild life as possible and they did a great job accomplishing that. We are very satisfied with the service and it is well worth the money we paid. We will take vacation with Shanjoy again if we plan another tour in that part of the continent.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 115
  • 4 star 2
  • 3 star 1
  • 2 star 0
  • 1 star 1
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