Reviews

Sort By: Date Most Helpful Rating 11-20 of 55 Reviews
Mayu   –  
Japan JP
Visited: February 2025 Reviewed: Feb 27, 2025

Email Mayu  |  20-35 years of age  |  Experience level: first safari

A truly “splendid” safari tour :)
5/5

This safari tour has become an irreplaceable memory for our lives. To be honest, it was our first time in Kenya, so we were very worried, but there were no problems. All the hotels we stayed at were hygienic and the food was delicious, some hotels had amazing views. I got sick one day, but a nurse was always there, and even though it was early in the morning, she arranged for me to see her and get some medicine right away, so I recovered quickly. The safari tour was so much fun that I can’t put it into words, we were able to see a lot of animals up close. I never thought I would be able to see the world of the Lion King in real life.
Our consultant, Alice, was always very prompt and polite from the beginning of the inquiry to the end of the trip. She responded sincerely to our requests for many adjustments, honestly told us when our thoughts were a disadvantage, and made a detailed plan to make it better for us even. The only disappointing thing about this trip is that I wasn't able to thank her directly. Our driver, Alex, welcomed us with a smile that blew away our worries about our first safari at the airport, and did his best to help us see as many animals as possible up close. I told him at the airport that I love rhinos, and he gave me the best experience at Ol Pejata(you can see in the photo) . He also answered all my many questions (not only about the animals, but also about Kenya and Africa) and was many learnings.
I would definitely go on a safari again. and I strongly recommend people to use Splendid as they will for sure make your trip splendid!

Riccardo   –  
Italy IT
Visited: February 2025 Reviewed: Feb 25, 2025

Email Riccardo  |  20-35 years of age  |  Experience level: 2-5 safaris

Clarity, customization, responsiveness
5/5

Had a 3 nights tour in Nairobi-Masai Mara, with stay in a hotel in city centre in Nairobi and lodge in Mara North, several safari drives (half day in conservancy, full day in Masai Mara, walking safari) and tour to some key attractions (giraffe center, elephant orphanage)
Splendid Vacations with Rachael was very available from the beginning to customize our tour and keep it in line to our needs / budgets, finding the best possible options; proposal was indeed very custom made, and accompanied by all necessary details and info; once on the ground, Julius and Simon took us around on time / being at the right place when expected.
Very recommended!

Theron   –  
United States US
Visited: January 2025 Reviewed: Feb 16, 2025

Email Theron  |  65+ years of age  |  Experience level: first safari

Excellent, efficient, supportive
5/5

From our first contact to our return home, our booking agent & tour coordinator, James Kilorit, was super responsive, informative, caring in his communication and guidance. From our booking to his checking in about how our experiences were coming along to our arrival home, James treated us like family in his attentiveness.
James connected us with a driver, Willy Musau, who picked us up at our hotel promptly. Over the 5 days he was with us Willy was a top gun driver. We covered a lot of territory and he was well connected with all the other drivers - who clearly respected and enjoyed him - receiving input by phone and shortwave about where various animals could be found and tracked them. He was determined to expose us to as many species as possible. He was knowledgeable about the animals including some of the specific individual animals on various reserves.
Entim at Masai Mara was a mind blowing wonderful experience, we met some of the kindest people we came to know among the Masai there and at the Serena at Amboseli.
Sorry, this is becoming an essay. In short, beautiful country, people, experiences. Go with an open heart, surrender to serendipity. We loved our experience so much and Splendid Vacations delivered beyond our hopes

Michael   –  
Germany DE
Visited: February 2025 Reviewed: Feb 12, 2025

Email Michael  |  20-35 years of age  |  Experience level: first safari

Professional, organized, friendly and doing everything to make the trip the best experience!
5/5

We first contacted several companies and the offer of Splendid was the best. Their website and presentation were the best we saw. We then booked with them. After booking, we realized we (on our side) made a small mistake and we had an extra day. But Splendid was very accommodating and made new arrangements for us. Before they gave us several options and together we decided on the best one.

Before arrival they asked us for our flight information to meet us on time. We were then met by James and John. John was our driver and tour guide for the whole trip and he was just amazing. He made sure that we see as many animals as possible during the safari. He knew all the places where animals were staying. He always answered all of our questions. John was always friendly and we had good laughs. The hotels that were selected by Splendid were very, very good. We stayed in four different hotels and all of them were amazing.
We would definitely recommend Splendid to anyone who wants to have a fantastic safari experience!

Annalena   –  
Italy IT
Visited: January 2025 Reviewed: Feb 10, 2025

Email Annalena  |  20-35 years of age  |  Experience level: first safari

Great organisation and a lifetime experience
5/5

Our 8 day safari was well planned and we enjoyed every second of it! Our driver Alex did a great job, he always knew where the animals were and tried to get our vehicle in the best position for a nice view!

Demi   –  
China CN
Visited: January 2025 Reviewed: Feb 7, 2025

Email Demi  |  35-50 years of age  |  Experience level: first safari

Deeply Impressive Excellent Safari
5/5

This journey was truly remarkable, marking the inaugural voyage for myself and three companions onto the African continent and into the heart of a safari experience that etched itself deeply into our memories. A member of our party discovered this esteemed travel agency via Safaribooking, and swayed by the glowing testimonials, we elected to embark with Splendid. During the planning stages, Alice demonstrated exceptional dedication, assisting us with a detailed and thoughtful approach to crafting our travel schedule, making numerous alterations to our route and accommodations to suit our preferences. Our arrival in Nairobi on the 25th of January was met with joy, and we were delighted to encounter the endearing Alice in person. James, whose grin was as captivating as the landscapes, initiated our safari odyssey. The hours we spent traversing the terrain in our vehicle were far from tedious, thanks to James's unwavering patience and his adept use of the radio to track and lead us to a diverse array of wildlife, ensuring our expedition was devoid of disappointment. The itinerary set forth by Splendid Travel Agency was a harmonious blend of exploration and relaxation, and the lodgings selected were nothing short of extraordinary, contributing to an experience that will linger in our hearts forever.

Cristina   –  
United Kingdom UK
Visited: January 2025 Reviewed: Jan 17, 2025

Email Cristina  |  20-35 years of age  |  Experience level: first safari

Very well organized tour and good communication between organiser and I.
5/5

Very high value for the money spent. The coordinator was fantastic and clear on the itinerary. The driver was very professional and had tons of experience to look for animals.
Overall, I really enjoyed the tour with them.

Olivia   –  
United Kingdom UK
Visited: December 2024 Reviewed: Jan 11, 2025

Email Olivia  |  50-65 years of age  |  Experience level: over 5 safaris

Absolutely wonderful experience from start to finish
5/5

From the time we first contacted Splendid Vacations to plan our five day safari in the Masai Mara, Alice couldn’t have been more helpful and responsive.

Their quote was extremely competitive and the camp rates much cheaper than booking directly - Alice also informed us on our journey to the Masai Mara that we had been upgraded to stay at Little Zebra River Camp overlooking the Talek River. We had a really wonderful stay there - the tented accommodation, facilities, food and staff were fabulous.

Our driver, Rono, was very attentive from the time he collected us from Nairobi to drive us to the Masai Mara and took us on some great game drives. He was very knowledgeable and we saw everything…including leopards and cheetah!

He then drove us to Lake Naivasha where we parted company and set out on our own.

Jason   –  
Canada CA
Visited: November 2024 Reviewed: Dec 28, 2024

Email Jason  |  35-50 years of age  |  Experience level: first safari

They truly make your vacation Splendid!
5/5

From the moment we first made contact to set up the trip, until the moment we said a tearful see you later at the airport, the staff at Splendid Vacations were truly amazing!
Our contacts with Splendid were Rachael in the office, and Rono in the field.

Rachael: You truly are the Queen of attention to detail. You were quick to reply to our emails answering all of our questions and set up the perfect itinerary both for the safari and also in Nairobi for three days after our safari and beach combo tour ended. It mattered not the day of the week, the time of the day, or the fact that we are eleven hours behind you. Your prompt, courteous, professional emails were very appreciated. It was very nice to meet you at the airport as we were flying home to say Hello and Thank You. The WhatsApp connection with you during the trip was a nice touch, giving us access to you if we needed it. (We didn't). You deserve a big raise! We'll be in touch soon with our next trip.

Rono. We have no words. We arrived in Nairobi as tourists, and felt like we were saying good-bye to a close friend or family member when we flew home. Your warmth, hospitality, and genuine smile truly embody the spirit of Kenya. You have a sixth sense when it comes to spotting wildlife and knowing where to stop for perfect photos. You are in your element when you are in the parks. You kept us safe, made us laugh, and taught us a lot, all while earning the title "King Rono" from us. We miss you, friend!

If you are looking to have an amazing Kenyan adventure, please don't hesitate to get in touch with this tour company. They truly will make your vacation Splendid!

Zoltan   –  
Germany DE
Visited: December 2024 Reviewed: Dec 28, 2024

Email Zoltan  |  35-50 years of age  |  Experience level: 2-5 safaris

Incredibly nice safari experience in Kenya
5/5

We made an 8-day safari trip in December 2024 and planned our Kenya safari trip a half a year ago. We have chosen Splendid Vacations, because they made a good offer and changed the originally planned route according to our wishes. Communication with them was quick and easy all the time.

We were picked up at the airport. The Land Cruiser was very well equipped. James, our driver is a highly skilled driver and guide, he made us feel safe independently whether wer were on a game drive or in a crazy busy road traffic. He showed us the Kenyan way of Hakuna Matata, stayed always calm and relaxed. We could sight many many different animals, some of them very closely.

The suggestions of accommodations were excellent, we liked the hotels we stayed in.

Without the team of Splendid Vacations we could not have had such a memorable holiday. Thank you so much for this wonderful experience.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 2
  • 3 star 0
  • 2 star 1
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