Reviews

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MelissaMH   –  
United States US
Visited: May 2017 Reviewed: May 18, 2017

Email MelissaMH  |  20-35 years of age  |  Experience level: first safari

Great set up and trip!
4/5

Megan was great at putting together trip options when we were first starting out search. I loved how she laid out the options and worked with us based on our priorities (game drives!). The links that she sent us were pretty good at laying out the properties and such, but the itinerary (down to the nitty gritty) was a little confusing. We weren't entirely sure how many activities we'd have each day at each location. We were a little surprised that the days leading up to the event we didn't hear from anyone from the lodge group or from Discover Africa - everything worked out great, but we were a little nervous as we'd never been to Africa and weren't quite sure what to expect. The other point of confusion was that our trip was always quoted to us in USD and we were told that if we booked by a certain date we'd be guaranteed that rate, however when we were actually charged on our credit card it was charged in ZAR so through the exchange rate it came out higher than what we had been quoted in USD. I understand why this needed to happen, but I think it should have been clear that the quote was actually in ZAR and that the exchange rate would obviously fluctuate.

The trip itself through Sanctuary Retreats was phenomenal! They really took care of us starting from when we stepped out of the airport in Zambia. I love how each of their properties had different activity options so you could do more than just game drives (even though those were the show-stoppers) - but I really enjoyed the mix of water/boating activities as well. We saw all of the Big 5 on our trip and loved how we had the same guide for the duration at each camp. Also be prepared that you will be VERY well fed!

SBH   –  
United States US
Visited: April 2017 Reviewed: Apr 29, 2017

Email SBH  |  35-50 years of age  |  Experience level: first safari

Wonderful service and great adventures!
5/5

Our travel consultant was knowledgeable, friendly and very responsive! I really appreciated the suggestions and the way she was willing to go the extra mile to ensure our trip was perfect. The safari was a great experience and one that I hope to repeat! I would definitely recommend Discover Africa to my friends.

Andy J   –  
United States US
Visited: January 2017 Reviewed: Feb 8, 2017

Email Andy J  |  Experience level: 2-5 safaris

Very professional and responsive engagement
5/5

We ended up booking with a different operator, but Discover Africa was very professional and prompt in their communication. Their offering/quote was very competitive. I gladly would have booked with them.

Thomas   –  
Switzerland CH
Visited: January 2017 Reviewed: Feb 3, 2017

Email Thomas  |  20-35 years of age  |  Experience level: 2-5 safaris

Friendly contact and quick responses
4/5

After the initial booking, the agent contacted me quickly with a few follow-up questions. Shortly before the booked stay, we had to change our schedule, that also worked very well with the support of the agent!

Paul   –  
United States US
Visited: December 2016 Reviewed: Jan 26, 2017

Email Paul

Unbelievable Experience
5/5

Our two week honeymoon to South Africa, Zambia and Mozambique went off without a hiccup. Throughout the process, Discover Africa was extremely prompt and responsive with any questions we had. When we initially booked our trip, Discover Africa provided recommendations and trip ideas to fit within our budget.

We recommend using this company.

Terry Knott   –  
United Kingdom UK
Visited: October 2016 Reviewed: Jan 20, 2017

Email Terry Knott  |  65+ years of age  |  Experience level: over 5 safaris

Excellent Company and Staff
5/5

Booked a family holiday in South African, Botswana and Namibia with Megan from Discover Africa. I cannot praise them highly enough. Everything was spot on from the day we booked. What was surprising to me most Travel Companies book and forget but not Megan or Discover Africa. I regularly had emails and when it came to our trip a bon voyage they were amazing. The Hotels and lodges were beautiful and service second to none. I am from the UK and been travelling to the African sub continent twice a year since 1994. This is by far the best company i have ever dealt with. Trust me call or email and leave it to the 10star+. Well done all of you.

Sharan   –  
Singapore SG
Visited: December 2016 Reviewed: Jan 6, 2017

Email Sharan  |  20-35 years of age  |  Experience level: first safari

Perfect arrangements & Fast Service
5/5

We spent 10 days in SA going around many places in Dec'16. Every aspect was arranged perfectly and went really smooth. Our flight to CapeTown was very delayed and our pickup vehicle couldn't find us but the attention provided to us through customer service was really quick & professional and we got our pickup arranged in no time. Our special thanks to the Megan & Matthys for taking special care in suggesting the best ones considering our 2 young boys and our group of 8. Even though we have travelled across the world quite a lot we wanted to go with private guided tour this time and i should say we got the best guides from HiltonRoss arranged by DiscoverAfrica team during our CapeTown stay. The whole trip was very memorable just because of the people part of Discover Africa group.

Monica   –  
United States US
Visited: September 2016 Reviewed: Nov 13, 2016

Email Monica  |  50-65 years of age  |  Experience level: first safari

Discover Africa - Fantastic Private Tour - trip of a lifetime!
5/5

We were two couples looking for private tour arrangements and, after considering multiple consultants, decided on Discover Africa as our consultant. Our trip to Africa was extraordinarily designed and managed, from the route, travel arrangements and tour guides, to the time spent in each location. All travel arrangements went perfectly, including the fantastic tours and hotels. We asked our consultant, Megan Warrington, for high end accommodations which were not that much more costly than the next level down, worth every penny and more!!! Thank you Megan and Discover Africa for your well chosen arrangements and vendor partners. Our very high expectations were far exceeded.....Trip of a lifetime!

Joe   –  
United States US
Visited: October 2016 Reviewed: Oct 25, 2016

Email Joe  |  20-35 years of age  |  Experience level: first safari

Trip of a Lifetime (Cape Town, Kruger Area, Victoria Falls)
5/5

Megan and Discover Africa did an amazing job helping us plan our trip. During the trip we kept thinking man are we glad that we didn't have to think about planning that. We booked over 16 months prior to our trip and were planning 3 months prior to that. Any and all questions were answered in a timely manner, any accommodations that we asked for were planned, shuttles were on time. Basically everything that one would ask for from a safari operator we received. Also we had a snafu with luggage and flight delay getting out of the US that we called on the day of and they took care of everything on the backend to a new hotel we needed, to letting our hotel know we wouldn't be there, to telling our rental car company that we wouldn't be there. We are already talking about returning to South Africa in the future, and we will be calling Discover Africa again to help us book!

Stephanie   –  
United States US
Visited: August 2016 Reviewed: Sep 24, 2016

Email Stephanie  |  20-35 years of age  |  Experience level: first safari

Spectacularly Customized Honeymoon Experience with Discover Africa
5/5

Discover Africa was the only tour operator I reached out to who wanted to have a Skype conversation to get to know more and my husband & my tastes and preferences. Megan Warrington was wonderful to work with - she crafted our activities and accommodations to our requests and everything went very smoothly while we were on the trip. She was very prompt at answering many of our questions leading up to the trip, and she made a few changes we wanted very easily.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 19
  • 3 star 1
  • 2 star 0
  • 1 star 0
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