Reviews

Sort By: Date Most Helpful Rating 411-420 of 558 Reviews
Hsiu-Jung Kuo   –  
Taiwan TW
Visited: June 2017 Reviewed: Jul 4, 2017

Email Hsiu-Jung Kuo  |  35-50 years of age  |  Experience level: first safari

It was so amazing experience in my life to see big 5 is one of my dreams and it comes true.
5/5

I started at search for "safari operators" and did some studies via google. Many safari operators replied my request very quickly including It Started in Africa. Why I chose it? Because the service let me feel so comfortable. The criteria I focused on the following.
1. Initiatives and responsiveness
2. The ways to introduce safari and Ecosystem is very professional and very attractive
3. Not pushed customer to make decision too hard or not over-promotion
That was why I felt so comfortable and finally I chose It Started in Africa.

During the safari, the guide demonstrated his expertise in introducing animals names, behaviors, characters to me. He was very familiar with where was high possibility to see certain species of animals. All the hospitality was perfect and finally I saw the big 5. This is one of my dreams and it comes true.

Henry Swallow   –  
Portugal PT
Visited: August 2016 Reviewed: Jul 3, 2017

Email Henry Swallow  |  50-65 years of age  |  Experience level: 2-5 safaris

Out of this World
5/5

I couldn't expect better. Booked a tour just 15 days before arriving (crazy to book so last minute) and some hotels I chose were already full so they went with me through all the possibilities. They were always a pleasure to deal with, very charming and helpful and specially prompt to reply and would never be tired or bothered. We managed to do a fantastic itinerary in such a short notice and upon arrival I was greeted at the airport by Dickson, an amazing human being who taught us so much about all the species we found. Vehicle was pretty new and comfortable, no signs of wear. Couldn't expect better service. If some criticism is needed, I would recommend a better on site material (books, maps, etc) which I had not much.

Manuel   –  
Germany DE
Visited: April 2017 Reviewed: Jun 8, 2017

Email Manuel  |  20-35 years of age  |  Experience level: first safari

4 day Lake Nakuru and Maasai Mara - an incredible experience!
5/5

I went on a 4 day safari in Kenya. I started from Nairobi, spent one day at Lake Nakuru before continuing to Maasai Mara and then back to Nairobi after two days there.
The team picked me up at the airport, helped me exchange money and get a SIM card.
Once I had all I needed Charles, my driver and guide, started our trip. Charles is a fantastic person: really nice, explained me a lot about the country, knew where to find and how to spot animals and to predict their movements so that I had an amazing view of them and he was happy to adjust our schedule to my preferences. He was able to turn the trip into a once in a lifetime experience!

Besides that, all the accommodations were great with amazing service and really good food.
The team of It Started in Africa responded to all mails within 24 hours and were great in setting up what I was looking for while taking specific wishes into consideration.

A huge thank you especially to Charles, my driver and guide, and also to the whole team of It Started in Africa!

From London   –  
United Kingdom UK
Visited: February 2017 Reviewed: May 3, 2017

Email From London  |  35-50 years of age  |  Experience level: first safari

Perfect and professional
5/5

It started in Africa made my experience and memorable one. I was nervous about safari and going to Africa but I was put at ease By the company. They were well organised and on top of the schedule. The staff were friendly and professional.
I would highly recommend them and would like to thank them for assisting me. Most grateful.

Hichem G   –  
Ivory Coast CI
Visited: February 2017 Reviewed: Apr 6, 2017

Email Hichem G  |  35-50 years of age  |  Experience level: 2-5 safaris

The experience was just perfect. Wonderfull Experience...
4/5

The experience was just perfect. All the hotels that were listed and recommended by Its starts in Africa were good and especially Mahali Mzuri. We have appreciated a lot the interaction that we had with (i) the team of Its starts in africa but also with the guide, the staff of the hotel and the local people.
Thank you again for all the arrangements and looking forward to talk for a new adventure 
Best regards

Yeiry   –  
Costa Rica CR
Visited: March 2017 Reviewed: Mar 30, 2017

Email Yeiry  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing safari
5/5

The safari was an incredible experience. I loved to sleep in tented camps surrounded with wild animals, having lunch watching lions sleeping under a tree and zebras eating grass. It was just so unreal! The balloon safari was awesome, something you have to do in your life. My guide Jackson was very good at spotting animals and I got to see the Big five! Including leopard with her cub and 2 black rhinos in Ngorongoro crater. The company was always concern about how I was feeling and if the trip was meeting my expectations (it was and even exceeded). I highly recommend them.

Terry Goulding   –  
United Kingdom UK
Visited: January 2017 Reviewed: Mar 7, 2017

Email Terry Goulding  |  65+ years of age  |  Experience level: over 5 safaris

Pure magic, best I have experienced in the 25 years.
5/5

I have been visiting Kenya and Tsanzania for many years and sampled many east African organisations. It stated in Africa is now my main choice. The support staff pandered proffessionally to my requirements and ensured that our budget was adhered to, resulting in a trip that went beyond all our expectations. Our drivers in Kenya and Tanzania were very good, ensuring smooth transitions for the 10 day safaris ranging from Longonor NP, Amboseli NP and the Serengetti. At each stage of the tour our accommodation was beyond that of what I expected and the food also very good, with plenty of choices.
I cannot believe the negative remarks made by some clients... perhaps they were playing the game and trying to get money back, but as far as we were concerned it was a trip of a lifetime, something to cherish and brag about. We will be in touch in two years time-your organisation is par excellent = Thank you It started in Africa.

Bree   –  
United Arab Emirates AE
Visited: February 2017 Reviewed: Feb 28, 2017

Email Bree  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Bree and not that of SafariBookings.
Could have been better
3/5

We booked a 4-day safari in Amboseli and Tsavo with the company. The initial booking of the trip was a bit tedious with us having to call them a few times since we were not getting responses to emails, they explained this was due to an overload of bookings.
They failed to inform us that one of the safari camps they suggested, Kibo Safari Camp, (which we chose from the list of options they provided) didn't have electricity for most of the day, which would have been nice to know in advance. And there was a small mess up on our return airport transfer.
Also, since we were first time visitors to Kenya, it would have been great to have some expert advice from them on the various options for safari locations, hotels, food, etc.
However, the rest of the trip and the other hotels were great. The driver-cum guide they provided, Steve, was a very nice guy with a wealth of information about everything around us.

Cátia Vicente   –  
Portugal PT
Visited: February 2017 Reviewed: Feb 21, 2017

Email Cátia Vicente  |  35-50 years of age  |  Experience level: first safari

It was the best choice of the whole trip!
5/5

There are no words of thanks for the commitment and dedication of all the staff of this company in providing such a rewarding experience.
There are no words to thank for patience from the first day, to answer the thousand and one questions and last minute changes!
And especially do not forget to mention that the difference between a good experience and an unforgettable experience are undoubtedly the people: the staff that accompanied us on the trip!
The guide was of a professionalism and commitment that no money in the world pays for! Your ability to read the group and the right moments to intervene made Safari the experience of a lifetime! The ability to rejoice when we were more tired, the ability to realize when we were very excited and needing a break, the ability to realize when it was our group time and not intervene ... the commitment to make every day an experience Unforgettable, The dedication with which in the game drivers sought the animals so that we did not leave frustrated ... the focus and responsibility with which he drove the car and the whole safari ... He made the difference and at the end of the day, when We were in the parks it was evident our happiness in relation to other groups!
I seriously would recommend this company for the seriousness, responsibility and commitment with which we treated our safari!

Louise Marchand   –  
Canada CA
Visited: January 2017 Reviewed: Feb 18, 2017

Email Louise Marchand

Trip of a life time
5/5

This company was fantastic,from booking To arrival it was simple and To the point. They took carte of me and my guide Isack Msemo was I ncredible and I world recommend this company to everyone.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 540
  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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