Reviews

Sort By: Date Most Helpful Rating 311-320 of 558 Reviews
Agustin   –  
Chile CL
Visited: September 2019 Reviewed: Oct 21, 2019

Email Agustin  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Agustin and not that of SafariBookings.
Great trip but tour guide below expectations
3/5

We book a 5 day "High End" in Amboseli, Navaisha and Masai Mara. The email comunication to prepare the trip was tediuos. We expected the executive to give us better recommendations for planning the trip. They never let us know that they were going to pick us up at the airport in Nairobi! I had to made the transfer on my own.

Regarding our guide, he comply with the schedules and he was friendly. He was very worried that we could see all the animals as well. However, he did not communicate much with us during the games drives and did not keep us informed of what we were going to do during the day. Moreover, he was not very open to listen to questions or explain. Finally, the day we were arriving at Masai Mara's tented camp, the guide got lost along the way.

Accommodations were great. Excellent attention, great food, very comfortable rooms and very relaxing surroundings.

We had lunch outside our acomodation just once. The last day, when we went from Amani Mara to the airport we stopped for lunch on the way in a restaurant that was far from being the standard of the tour I booked (High End). I will not extend talking about the supposed high-end binoculars and the surprise charge of 3.5% to pay by credit card (unacceptable).

Adam   –  
Germany DE
Visited: October 2019 Reviewed: Oct 18, 2019

Email Adam  |  20-35 years of age  |  Experience level: first safari

Fantastic in all areas!
5/5

Everything was fantastic! Communication through planning, pick up, traveling, lodging, everything! Would highly recommend!

Jort Ossebaar   –  
Netherlands NL
Visited: September 2019 Reviewed: Oct 8, 2019

Email Jort Ossebaar  |  35-50 years of age  |  Experience level: over 5 safaris

Well organised and very good service. Our best trip to Kenya.
5/5

We were extremely happy with choosing Spirit of Kenya for our 4th safari trip to Kenya.
We had Joseph as our guide during our 6 days in the Masai Mara (3 different locations) . He truly is an exceptional guide who was very flexible, experienced and went the extra mile and gave his all to make our safari experience one of the best we have ever had.
We saw absolutely everything in the Masai Mara. Some very special moments! Seeing the wildebeests cross the Mara river and see Cheetahs hunting. Things we had never seen before. In total we saw 87 different Lions, 4 different Leopards, 14 different Cheetahs and one Black Rhino during our 6 nights in the Masai Mara.
We had Charles for our days in Samburu. He was also an excellent guide and although we only had him for two days, we found him very pleasant and talented. We celebrated my wife's 40th at Ashnil Samburu and on that day we were lucky enough to see a stunning male Leopard with his kill up in a tree. What a great sighting! We stayed there and watched him for at least 1,5 hour. We couldn't have ask for more.
The whole trip was organised perfectly and we would definitely use Spirit of Kenya again.

Gladys   –  
Colombia CO
Visited: September 2019 Reviewed: Oct 3, 2019

Email Gladys  |  20-35 years of age  |  Experience level: first safari

Amazing service!
5/5

I had a great experience with Spirit of Kenya. After reasearching for months on different agencies, I decided to go with them eventhough I had received cheaper quotes. André, the person who helped us arrange our trip was very patient, I made many changes. I never felt pressured to book with them and all the information I requested was sent to me on time.
The whole trip was perfect, they took care of everything, and I mean everything! Our guides in Masai Mara and Serengeti were AMAZING. We spotted a lot of animals and felt very comfortable with both of them.
I highly recommend this agency, you can't go wrong with them.
Our guides were Charles, in Mara and Tony in Serengeti.
I hope this review helps as I know its difficult to pick an agency (there are MANY) when you read so many bad reviews and experiences of other travelers.

Andrey   –  
Russia RU
Visited: September 2019 Reviewed: Oct 1, 2019

Email Andrey  |  35-50 years of age  |  Experience level: first safari

I would highly recommend Spirit of Kenya to anyone!
5/5

The tour was fantastic! I'm glad I chose Spirit of Kenya to be our guide in Kenya. Our minivan was very comfortable for us. Our guide (Franco) made sure we saw everything! He was extremely friendly, knowledgable and humorous. He never got tired even when my father asked him (in 20th time) about the difference between male/female horns in gazelles. We were very lucky to have Franco. We enjoyed Africa's nature and we will definitely come back some day. I would highly recommend Spirit of Kenya to anyone!

Caz McShane   –  
Australia AU
Visited: September 2019 Reviewed: Sep 25, 2019

Email Caz McShane

Absolutely perfect experience!
5/5

Wow, what an amazing experience!
We travelled with our 4 children - all under 13 and from the start of our planning we were thrilled with Spirit of Kenya & Soul of Tanzania as Vanessa guided us without any difficulty and answered all our questions promptly.
We were able to tailor exactly what we wanted and had the most memorable and wonderful experience.
Our guide, Franko in Kenya was wonderful. Always smiling, friendly and helpful. We thoroughly enjoyed his company and the information he shared with us was fabulous.
Our guide in Tanzania was Daniel, who was completely amazing and so knowledgeable. We were extremely lucky with both our guides! Both so friendly and helpful.
Daniel even went as far as arranging a birthday cake for me as I celebrated my birthday in the Serengeti.
Can not recommend highly enough! We were even able to add a hot air balloon ride for our family.
Absolutely fabulous experience! Don’t be afraid to take your kids ... they’ll get so much out of such an amazing adventure.

Rui Pereira   –  
Portugal PT
Visited: August 2019 Reviewed: Sep 20, 2019

Email Rui Pereira  |  50-65 years of age  |  Experience level: first safari

Fantastic experience!
5/5

We booked a 4 day safari in Kenya (Lake Nakuru and Maasai Mara) and the transfers in Kenya and in Zanzibar. The booking process was smooth, they answered the emails very quickly, adjusting to our requests, thanks to Vanessa.
We had a great time in Lake Nakuru and even more in Maasai Mara where we were able to see the big five and more.
Our guide, Erastus Mbugua, he is a very guide, the driver skill is good , the animal knowledge is good . We find all the animals we want to see. He told us a lot of things about the animals .

Great customer service (Vanessa), and good drivers/guides made our transfers and the safari an unforgettable experience.
I definitely recommend Spirit of Kenya.

Doruk Muderrisoglu   –  
Turkey TR
Visited: September 2019 Reviewed: Sep 19, 2019

Email Doruk Muderrisoglu  |  20-35 years of age  |  Experience level: first safari

Amazing Tour Guide but needs better cars
4/5

We have been to a 4 day Safari Tour which was held by Spirit of Kenya.
Small Notes about our experience..
Tour Guide - Our tour guide Martin helped us a lot to find out many exotic animals in both Lake Nakuru National Park and Masai Mara National Park. He was so friendly and helpful with both safari trip experience and while we are driving between the different parks. He knows a lot about the animals and the national parks also and he knows where to drive for when looking for the animal. Great tour guide !

Cars - We had a Toyota Van for our safari. I personally do not have any preference when it comes to the car but on our way back to Nairobi, the car had some engine issues. I am not quiet sure if it a coincidence but that was kind of unlucky for us.

Food - Martin had some pre-prepared lunch for us for 2 days and I think they were pretty decent.

I can easily suggest Spirit of Kenya for your safari trip and especially Martin as your tour guide :)

Alberto   –  
Spain ES
Visited: August 2019 Reviewed: Sep 14, 2019

Email Alberto  |  50-65 years of age  |  Experience level: first safari

The most amazing trip with Spirit of Kenya
5/5

We remember with great pleasure our visit to your wonderful country, with its treasures in the form of wildlife and kindness of its people.
We spent an unforgettable week with a perfect organization of Spirit of Kenya, from the pick up at the airport, the chosen accommodations, the unique natural parks and the wise advice of Samu (driver) and Brian (guide).
It was also very important for us to have quickly (less than 2hours) answers by André to all our questions, in order to know which would be the details of our trip.
We would like to visit you again soon.

Santiago   –  
Colombia CO
Visited: August 2019 Reviewed: Sep 12, 2019

Email Santiago  |  20-35 years of age  |  Experience level: first safari

Impeccable Service
5/5

Great service overall. Tiago responds emails within an hour and is always ready to help out customizing every single detail of the Safari. As soon as you arrive at the airport, Spirit of Kenya takes care of absolutely everything. We had Nestor as our Driver/Guide and he was amazing, always willing to go beyond our requests.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 13
  • 3 star 4
  • 2 star 1
  • 1 star 0
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