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Swahili Paradise Tours & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2001)
- Member Of:
- TTB & ATTO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
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- Price Range:
- $50 to $350 ppper person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Oleg | 35-50 years of age | Experience level: first safari
Excellent 3-day Serengeti and NgoraNgora tour
The communications, both written and oral, were clear. The service was excellent! The guides gave good description of the animals, birds and the nature with interesting details, noticed many animals which one can easily miss (especially cheetahs). Saw many animals: lions, cheetahs, elephants, giraffe, monkeys, hippos, wildebeasts, zebras, ostriches, eagles, other birds, hogs. Saw a lion hunting a hog (luckily managed to escape). Visited a maasai village. Exceeded my expectations.
Email Bruno Grgurević | 20-35 years of age | Experience level: first safari
Very professional tour
The tour operators were good company for the whole trip and tried to find the best places in the park, respected all requests and provided any information.
Email Miran | 35-50 years of age | Experience level: 2-5 safaris
Great shared safari! No complaints!
We were very satisfied with the Serengeti/Ngorongoro 3 days/2 nights safari! Jimmy was of great help. He booked not only safari for us, but also accommodation and transfers in Zanzibar plus the flight from Zanzibar to Arusha. We managed to see lots of animals in the open plains of Serengeti, as well in the Ngorongoro crater. We opted for the shared safari, sleeping in tents. There were six of us in the group. The car was in decent condition, the driver/guide was informative and the cook prepared delicious meals. Recommended!
Email Sam S. | 20-35 years of age | Experience level: first safari
Amazing Experience All Around
Our experience with safari bookings was fantastic!! 8 of us in our group all had a once in a lifetime trip on the 3day safari. I booked everything through Jimmy who basically became our travel agent for any and everything we needed arranged! He had rides for us to and from airports and hostel suggestions for the days prior and after the safari. Everything ran smooth and on time and was professional and higher than our expectations! The food prepared by our chefs on the safari were a pleasant surprise too we really enjoyed it even though that was something we were worried about! The camping arrangements were top notch as well! Camping one night in the central Serengeti and another night on the rim of the ngororongo crater - we were in awe! The tents and sleeping bags were cozy as well, although you may want to bring a pillowcase and stuff some clothes in it to use as a pillow! During the safari I think we saw just about every animal we could think of - it was as if we’d name an animal we wanted to see next and out of nowhere boom it was right in front of us. There were 8 of us total in our group and not a single one of us has anything negative to say about this experience. A great deal budget camping for a safari and an overall fantastic experience! DO IT!
Email Fatiha | 20-35 years of age | Experience level: first safari
This was the best travel so far, all because the great help of Swahili Paradise Tours! of
Jimmy our tour guide at Swahili Paradise helped us during every step of this great trip to Tanzania. We could depend on his expertise en sound experience throughout all our wishes and needs! The safari was great, all the time to spot all the animals, our Driver Abdul, very experienced, made the safari an absolute dream come true! I would defenitely recommend this organization as all the guides help you with everything: every hour of the day!
Email Alisan | 35-50 years of age | Experience level: first safari
Amazing tour
We booked for swahiliparadise safari for budget safari on december 2019 for 3 friends . Before safari contact with Jimmy is very good . We always contacted him when we need assistance . Our plan worked excellent. Driver met us out of airport and we began safari . We were lucky , our guide Steward is the best . Not less but more , he is the best. He is friendly , openmind , warm welcome , smart and very experienced. He made our safari excellent . Thank you for him for a good memories . Our cooker Mohammad is also great person , he always cooked us good foods , he asked us for what he cook and how he cook . Very respectfull and friendly . Thanks for all this guys for they made our safari great . İ recommend them
Email Barkha | 20-35 years of age | Experience level: first safari
We had a wonderful time at Tremisana and Marc's Treehouse Lodge with the friendly and inviting staff
We booked a three night safari in South Africa in Kruger National Park using Swahili Paradise Tours and Safaris and were very happy with the experience. The staff at Tremisana and Marc's Treehouse is the highlight of the entire experience- They are friendly, inviting, and very accommodating. The facilities are clean and well maintained though they aren't the most modern. It's hardly a problem because you won't be spending too much time there anyway. You can get Wi-Fi in the common area at each location, but not really anywhere else. The staff is very helpful if you need to find the right adapter to charge your mobile device. The bush walks are a great addition to the safari drives. The guides are very knowledgeable and provide a lot more information about the wildlife and landscapes than you'd ever get from just driving around the area.
Email Anni | 20-35 years of age | Experience level: first safari
Amazing safari experience
The operator was very good to communicate with, we got answers quickly before the actual trip. Service was also good, I think the overall experience exceeded our expectations. We saw so many animals and some of them from very close. Good driver and a good chef, we will always remember this trip.
Email Edua | 20-35 years of age | Experience level: 2-5 safaris
A good start with a terrible end game...
In the beginning everything was good with this company. I have spoken with Jimmy and he was so nice. I paid half part of the money in the summer. Then he told me my reservation is guaranteed. A few months later in September I got an other message and he wanted the other half of the price because my reservation was not guaranteed anymore. I didn’t want to pay everything in advance but finally I just accepted his argument and we wanted to go there.
After everything was ok. In the first few days our safari was amazing with our guide (Christopher). But after when we were going to back Arusha our experience has become terrible. John (Christopher’s boss) called us because something was wrong with the money and fees on the border of Ngorongoro. So we had to pay more 430 dollar. It was the only one way to go back Arusha. Finally John promised us we will meet in Arusha and he will give back our money in cash. Of course it wasn’t true. John just disappeared and when we arrived to Arusha Christopher got out of the car and ran away.
After this experience we realized these guys weren’t from Swahili directly. It was a no and company and Swahili just gave us for them. So I can’t understand what happened exactly that day. But we have a really bad experience with this safari so be careful and don’t pay in advance!!!
Email Loks | 20-35 years of age | Experience level: 2-5 safaris
Change in itinerary, no communication maintained, overall a bad time
Communicated that pick up will be 07:45 am but the driver appeared at 6:30 and was insisting to join immediately as some other people are waiting. On the way after asking the driver I came to know the itinerary is completely changed and Jimmy didn't inform anything. Picked up from my hotel dropped at another hotel. Picked up by another driver and dropped to a camp in Manyara where I had no itinerary to go. After waiting for 2 hours picked up by the actual safari vehicle at 11 am and drove to Serengeti while the original itinerary was Tarangire for the first day and next day early morning start for Serengeti. The whole day gone driving to Serengeti and reached at 7 pm. No game drive on the first day and lost the whole day in travelling.
They didn't inform that the tents to be pitched by ourselves. Had to do that in the rain at night!
After Serengeti & Ngorongoro, no information received who will pick up and which camp as this group had the last day on Safari.
Finally was dropped to a camp near Manyara. The camp was fantastic, the first time in 3 days was feeling well in Tanzania.
Last day the driver was supposed to pick up at 7:30 am and the driver arrived at 9:30. As I had the flight scheduled at 19:40 from Kilimanjaro airport, one driver was supposed to pick up at the park gate so that others in the group can continue with the safari. No driver arrived. The safari had to end early for others also and drove on the way to Arusha. On the way petrol ran out and the driver was complaining that the safari company didn't pay full amount to fill petrol. Somehow he arranged petrol on a highway garage.
After a drive I meet the driver who is supposed to drop me to Arusha. The driver was driving the car as if its a bullock cart and he was so scared of driving in traffic.
I insisted that I am dropped in the taxi stand for taking a taxi negotiated with good rate for Kilimanjaro airport. I was informed one driver is waiting at Arusha to drop me to the airport and I was in an impression that the drop off could be complementary for making my life so bad for last 4 days! :) The driver dropped me and asked the full amount 40 USD. I could have easily take a taxi from the taxi stand with less fare if I was dropped there and in time!
Overall what is experienced is they are very bad at communication and tour management and do not care about client satisfaction. Although most of the people are good at heart and very simple. They need to improve communication & management.
Reply from Swahili Paradise Tours & Safaris
Posted on Dec 30, 2019By the way Lok the sharing safari can start with any destination but all destination or parks listed on the confirmed list of itinerary MUST BE VISITED, so the group you join was already departed in a day before and it was already in Manyara thsu why we transferred you to Manyara to the meeting point where the group was located at the time being. But you visited all 4 parks and no park was scaped...hope you can confirm this.
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