Reviews

Sort By: Date Most Helpful Rating 11-20 of 27 Reviews
Katy   –  
United States US
Visited: April 2023 Reviewed: Apr 7, 2023

Email Katy  |  20-35 years of age  |  Experience level: first safari

Reliable company for a trip to Rwanda!
5/5

Incredible tour. I did a chimpanzee trek and a canopy hike in Nyungwe National Park, which was an amazing experience! New Horizon was very good at communication leading up to and on my trip. My guide Emmanuel was wonderful - organizing everything and making sure all went smoothly. As a woman traveling alone, I felt incredibly safe the whole time. I highly recommend using this company when traveling in Rwanda!

Georgios   –  
United Kingdom UK
Visited: March 2023 Reviewed: Mar 12, 2023

Email Georgios  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic service with excellent knowledge and attention to detail while being the kindest human
5/5

Fast and clear communication from the plan I g stage.
Very relaxed throughout the trip allowing us for a lot of flexibility and amending the itinerary accordingly if needed.
Great choice of activities as well as hotels
Awesome company while knowing when to allow for privacy and quiet time

Loren   –  
Qatar QA
Visited: January 2023 Reviewed: Feb 3, 2023

Email Loren  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastic experience in Rwanda
5/5

I am a solo female traveler. Emanuel made me feel very safe while we traveled through Rwanda. My holiday encompassed many types of activities giving me a wonderful overview of Rwanda. Everything was very well organized, totally worth the money, lots of communication. Emanuel was very patient with my many questions and multiple dietary issues to work out for me at the hotels. I would recommend this company. I would like to return to Rwanda.

Katy   –  
Zambia ZM
Visited: November 2022 Reviewed: Nov 24, 2022

Email Katy  |  35-50 years of age  |  Experience level: first safari

Best of Rwanda
5/5

Just coming from Gorilla trekking in Ruanda. From the booking process to travels all went smoothly. Big up to Emma who handled my reservations and JP my guide,Thank you for the wonderful trip. Meeting Gorillas was amazing,visiting green Rwanda was amazing. Highly recommend New Horizons and holidays to Rwanda.

Des   –  
Ireland IE
Visited: November 2022 Reviewed: Nov 15, 2022

Email Des  |  50-65 years of age  |  Experience level: over 5 safaris

New Horizon and Emmanuel were fantastic.
5/5

I am just back from this trip. I had a wonderful time. I was lucky to be the only one on the tour so I had Emmanuel as my exclusive guide. We toured this amazing country together and I was amazed at the beauty, the friendliness of the people and, considering the history, the positivity of Rwanda. It’s astounding really.

Highlights were visiting the gorilla guardians village, the stunning views of Lake Kevu and despite the subject, visiting Murambi.

If you have already seen gorillas, are not interested in gorillas or feel they should be left in peace, this is the tour to take. You get to see and experience the entire country and you get to hear from a really lovely guide Emmanuel.

Highly recommended.

Nicholas   –  
Belgium BE
Visited: July 2022 Reviewed: Jul 18, 2022

Email Nicholas  |  50-65 years of age  |  Experience level: first safari

Stay in Rwanda
5/5

I visited Rwanda with this agency. I went to Nyungwe National Park for 4 days. We visited chimpanzees, canopy tracks, imbaraga, umuyove and waterfalls. Bona, The Lake Kivu experience was amazing. Emmanuel, my guide driver, was always on time and I learned a lot from him and his business in tourism. I enjoyed this beautiful country and I highly recommend this travel agency.

(automatic translation from French)

Miguel   –  
United States US
Visited: December 2021 Reviewed: Dec 25, 2021

Email Miguel  |  35-50 years of age  |  Experience level: first safari

Reliable Travel Partners
5/5

My first contacts with new horizons and overall experience was fabulous. As this was my first time in Africa, I was nervous about how things would be and excited to see with my eyes wild animals in their natural homes and connecting with new cultures. I was solo and Emmanuel was my driver. He is outstanding and passionate about his county and his job. I was able to trek chimps and Gorillas along with traditional dances at ibyiwacu besides Kigali city tour which was WOW on every step we made as highlights of my trip. Rwanda is so good, caring people, clean and green country wide, very safe to hangout with outstanding customer services from the park rangers, hotels and lodges . I can't thank them enough as everything was customized with my preferences and budget along with copying to the changing conditions and requirements for covid. Thank you so much team,i highly recommend you and will do so in my home town.

Abdul   –  
Saudi Arabia SA
Visited: April 2021 Reviewed: Apr 25, 2021

Email Abdul  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent Rwanda Trip
5/5

Booked my Rwanda's trip with New Horizons. From the first contacts, the new horizon team was very responsive, flexible and good to customize trips and this contributed to choosing them for my vacation and business in Rwanda. I was impressed with the progress made by this country and their fight against the global virus. Headed to Nyungwe Forest and I did my visit to different museums on the way including incredible cows at the King's Palace. Had my lunch in Butare and did my Canopy Walk in the afternoon.On my second day, I did Chimpanzeess and Colobus Monkeys which were amazing. Lastly, Have enjoyed Lake Kivu with hikes to Napoleon island and hiking & Biking around my Hotel in Kibuye. All I can say is that Rwanda is beautiful and New Horizons are the great partners for Safaris and business in Rwanda, My Nyungwe Forest experience was indeed the best. Highly recommend them. 

Mchai   –  
Thailand TH
Visited: February 2020 Reviewed: Feb 7, 2020

Email Mchai  |  35-50 years of age  |  Experience level: first safari

Uganda Gorillas with Francis
5/5

Had a wonderful days trekking Gorillas in Uganda. The trip was well
organized and I was able to customize it to suit my budget and travel
dates myself. The overall experience was great, the trek was super.Thanks to New Horizons and driver Francis, had with Gorillas at
Mgahinga Park

Linda   –  
Germany DE
Visited: November 2019 Reviewed: Nov 25, 2019

Email Linda  |  35-50 years of age  |  Experience level: over 5 safaris

Great 2days Golden Monkeys and Lake Kivu experience with Emmanuel.
5/5

Although I booked very last minute, Emmanuel made sure that everything was organized perfectly. I had two amazing days visiting some cultural heritage, the Sina Gerard project, laku Kivu and Volcano National Park with the Golden Monkeys. Emmanuel provided also loads of information and answered all my questions honestly. Thanks a lot for the great memories made.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
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