Reviews

Sort By: Date Most Helpful Rating 151-160 of 237 Reviews
Kuntay   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Kuntay  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional, caring & humble team led by Frank
5/5

Golden Rwanda Safaris was our chosen tour operator (amongst few) to cater for our large group mainly consisting of children aged between 6-15 plus parents during our autumn half-term break. Our trip purpose was twofold: 1-philanthropic (building the water station and planting trees across Rwanda), 2-safari at Akagera national park. Golden safaris team allotted us 6 vehicles with the exceptionally knowledgeable guide/drivers each. Frank has such an exceptional selection of his team of guides/drivers. Frank himself also joined and led the convoy. In one week we became a family all together. Golden Safaris team were with us from the pout of arrival to a point of departure and everything in between covering distances between the locations we were visiting in our busy weekly agenda. Due to the specifics of our complex trip agenda, Frank was hands on shaping it together to the benefit of all parties involved. The team was extremely reliable, kind & our angel guardians, babysitters, storytellers, etc. A note, Rwanda is the safest country to be in (9th ranked by the UN).
Rwanda is a beautiful country, which is worth visiting once in a lifetime. We will definitely go back to visit our working sites, do more good jobs and see gorillas. FYI, to visit gorillas the kids have to be 15 yo & above. Golden safaris is the ONE I will ring up to help us with it :)

Luiz Ogg   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 24, 2021

Email Luiz Ogg  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing experience, well above any expectations.
5/5

I vetted five Safaris Company in Rwanda in August 2021 and there were some robust reasons for choosing Golden Rwanda. Mr.Frank who is the operator is very responsive, courteous and the ability to work together to accommodate a group of 37 people where 25 were children was outstanding in a project that comprised of two humanitarian schemes and one Safari. Not only Frank but all drivers were attentive, well informed about all aspects of Rwanda ( Wildlife, Political, Social) and above all, they are “people to people “. Recommended without hesitation.

Maria Luisa   –  
United Arab Emirates AE
Visited: October 2021 Reviewed: Oct 23, 2021

Email Maria Luisa  |  35-50 years of age  |  Experience level: 2-5 safaris

Really outstanding company with outstanding guides
5/5

Frank and his team made our journey in Rwanda memorable.
They helped us organizing our trip that included some charity work and safari.
The entire team showed great professionalism, flexibility and kindness.
We were a big group and they managed impeccably. The team was very kind and patient with the kids.
In the safari part they managed to let us see the Big 5.
I highly recommend them and definitely use them next tome I travel to Rwanda to go see the Gorillas!

Vahid Fotuhi   –  
Canada CA
Visited: October 2021 Reviewed: Oct 23, 2021

Email Vahid Fotuhi  |  35-50 years of age  |  Experience level: 2-5 safaris

Fantastic team, great safari trucks, and tailor-made tours
5/5

The owner, Frank, is very responsive and will make sure you have an amazing holiday in Rwanda.
His team is world-class and super family-friendly. We had a lot of kids in our group and they all loved Frank's tour guides, especially Iddy, Jean Paul, and Jean Marie. But honestly all of them are very kind, very very helpful and a joy to be with.

We did a vetting involving the top 5 rates tour agencies in Rwanda. Based on our pre-trip screening, Golden Rwanda, came out ranked no. 1. This was based on responsiveness, price competitiveness, and overall product appeal.

Having just returned for an 8-day trip with Golden Rwanda, I can say that Frank and his team are fully deserving of their no. 1 ranking.

Yoofi   –  
Ghana GH
Visited: August 2021 Reviewed: Aug 4, 2021

Email Yoofi  |  20-35 years of age  |  Experience level: first safari

Superb service and impressive resourcefulness
5/5

Frank was immensely helpful and reliable in facilitating our trip to Akagera National Park from Kigali. He was able to create a package that catered to our specific needs. Never having been in Rwanda before, he took all headaches of organising and planning into his hands even when he didn't need to. He ensured he personally conveyed us to our destination and back, making sure we were catered to along the way i.e. asking if we want to stop for coffee, rest breaks, offering interesting stories about Rwanda and its parks. The drive was an experience in of itself thanks to Frank. I would highly recommend everyone use Golden Rwanda Safaris for all tourist activities in Rwanda.

Jovia   –  
Rwanda RW
Visited: May 2021 Reviewed: May 29, 2021

Email Jovia  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional and Friendly!
5/5

Our trip (my family) was organized and guided by Golden Rwanda Safari. From the word go...it was conducted in a professional and friendly manner and we had an awesome experience enjoying the wild life and animals of Akagera National Park! The guide made sure we had an amazing trip.
Thank you.

Ajay   –  
India IN
Visited: January 2021 Reviewed: Jan 21, 2021

Email Ajay  |  35-50 years of age  |  Experience level: over 5 safaris

I did a last minute bookings with Golden Safari, but it was so well organised that one didnt missout
5/5

Golden Safari, is highly recommended, they organised out trip very well.

Elisa   –  
Greece GR
Visited: January 2021 Reviewed: Jan 10, 2021

Email Elisa  |  35-50 years of age  |  Experience level: first safari

A DREAM COME TRUE EXPERIENCE!
5/5

The owner of Golden Rwanda Safaris, Frank, exceeded our expectations. He gave us a superb itinerary which included Nyungwe Chimpanzee Trekking, Volcano National park, Gorilla, Monkeys & Akagera National park. Besides the breathtaking adventure of the chimpanzees, gorillas, and golden monkeys, we saw retriever monkeys. We were privileged and ecstatic to see elephants, giraffes, hippos, Zebras, waterbucks, pumbas, Nile crocodiles, an owl, and more. We experienced jungle, woodlands, swamps, lakes, and the Savannah.

Our guide and driver, Anaclet, was a wealth of knowledge and professionalism. There was a good mix of cultural activities including the King’s Palace, Inema Arts Center, and the Genocide Memorial in Kigali. We also went to Mount Kigali and did zip lining.

We highly recommend this established, locally-owned company. Golden Rwanda Safaris was always quick and conscientious to respond to inquiries and we would use them again. They worked within our budget and all accommodations were welcoming, spacious, spotless, and the service and food everywhere was excellent. The vehicles were cleaned everyday and they were comfortable and modern. We felt very safe during the COVID pandemic too.

We made the most wonderful memories in our hearts and on our cameras. A true trip of a lifetime.

Tamara and Nick   –  
United Kingdom UK
Visited: September 2020 Reviewed: Sep 8, 2020

Email Tamara and Nick  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing wildlife safari with Golden Rwanda
5/5

We contacted Frank about our first trip to Rwanda. From the beginning, Frank was professional, responded quickly and as we were travelling during Covid always kept us updated with the latest measures and made us feel safe. Our whole experience from start to finish was fantastic.

When we arrived Frank sorted us with SIM cards and gave us a tour around Kigali. The next day we met our guide, Anacalet and went on our week adventure. Anacalet was such a passionate tour guide, first taking us to volcanoes to do our trek with the gorillas, then driving down to lake Kivu and finally stopping at Nyungwe National Park. In between, Anacalet would always tell us stories about Rwanda culture, life in Rwanda and how things have changed over the last twenty years.

It has been a pleasure to complete our first trip to Rwanda with Frank and Anaclet. Nothing is too complicated for Golden Rwanda. We both had so much fun and won’t forget the laughs, animals and interesting conversations we had a long the way.

We travelled to Rwanda after the Covid restrictions were lifted and can’t recommend Golden Rwanda enough to anyone looking to travel post covid. These guys are switched on and will make sure you have THE best experience while keeping safe.

Jaik Willis   –  
United States US
Visited: January 2020 Reviewed: Feb 7, 2020

Email Jaik Willis  |  35-50 years of age  |  Experience level: first safari

What a great trip to Rwanda
5/5

Golden Rwanda was awesome. The operator, Frank, set up the whole 12 day trip and accommodations with only 2 days of notice. There’s no way I could have done all this on my own. The guide they provided, Liza Fabrice, could not have been better. Liza is so friendly and knowledgeable; we had great conversations every day and he was able to translate with ease between Kinyarwandan & English & French flawlessly. Everywhere we went people knew him and his friendships became mine. He was able to explain the ins and outs of Rwanda’s culture and history and present, to name the animals we would see, to explain and give context to what we came across , to give good advice on everything from food safety to shopping to etiquette. He’s also a great driver. And a great guy. He even lent me books on topics we talked about. I mean come on! So awesome.
Another special example, I am a musician and so he was able to connect me with musicians and take me to shows I’d never have found. When I found a famous Congolese musician I wanted lessons with he was able to call them , communicate in French and arrange a meeting. Amazing.
Best of all, when something went wrong, Liza was able to step up and handle the situation immediately, keeping any potential stress off of me, and then Frank & Golden Rwanda went the extra mile to make things even better than they would have been otherwise so that nothing was ever disrupted. That’s the sign of a true professional and a great company.

I’d like to personally thank Frank & Liza Fabrice both and I encourage anyone thinking about travelling to the continent to visit Rwanda & check out Golden Rwanda

Average User Rating
5.0/5
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