Falcon Safaris
- Located In:
- Size:
- 20-50 employees (Founded in 2002)
- Member Of:
- ZTA, ASATA, ZNTBS & MARS
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $600 per person per day (USD, excl. int'l flights)
Reviews
IL
65+ years of age | Experience level: 2-5 safaris
very efficient, prompt info, helpful in need
From the first contact Patrick was professional. Itinarary, quotation prompt.
Edna was helpful taking me for essential shopping, as my suitecase didn't arrive.
35-50 years of age | Experience level: over 5 safaris
Great Planners
Falcon Safaris handled the hotel booking for SeedCo Tanzania LTD, we very much appreciate for all their assistance even though made last minute changes.
Well organised made our holiday so enjoyable
From the time we were met at Livinstone Airport, through to our stay at the excellent Zambesi Sun, to our trriver cruise on the Zambesi, to our microlight flights over Victoria Falls, to our airport transfer everything was perfect. A great trip. Thank you.
50-65 years of age | Experience level: 2-5 safaris
Overpriced.
For what we received the charges were exorbitant--the room was not in order upon arrival, water not hot, pool hours limited so that once one returns from the cruise the pool was closed, cruise time was fine but the distance and information limited, family rooms sleep six but only four allowed (????), price was more upon arrival than quoted in the email. Sorry, but we won't be staying there again. It just wasn't worth the price.
Reply from Falcon Safaris
Posted on Apr 22, 2015Thank you for your feedback.
Please note that we are a travel agent and do not own or manage any of the hotels we deal with. We do however expect the highest standards from our suppliers and find this rather unacceptable as well as a pity that we end up with a negative review because of this! We will communicate with the hotel to try to make sure that this does not happen again.
Thank you again for traveling with us.
Regards
Christel van der Merwe
Marketing Manager
US
35-50 years of age | Experience level: first safari
Honeymoon trip to Victoria Falls
Everything was very well handled by Falcon Safaris, from the transfers to the itinerary of activities. We got to do everything we wanted to do while we were there...and then some!!
The staff was very friendly & helpful in making our trip truly a dream come true.
Also, we highly recommend the Victoria Falls Hotel, as it was the perfect venue for our Honeymoon!!
50-65 years of age
reliable and friendly
Good communication and service. Bookings made with them were all in order.
Only booked Hotel and transfer- not a Safari
FR
50-65 years of age | Experience level: first safari
A trip organsied with a friendly, very reactive and efficient team from Falcon Safaris
From the first internet contact, we were taken in hand with quick responses to questions, a good proposal of trips to fit into our schedule and an efficient booking process. The secured credit card payment facility was very reassuring.
Once in Livingstone we were taken in hand and everything was delivered as promised in a very efficient and friendly way. We had a really good guide for the Falls visit, a very relaxed, friendly and interesting Evening River Trip and we maximised the use and value of the time we spent in Zambia.
Email kudakawshe | 35-50 years of age | Experience level: over 5 safaris
the stafff responded immediately and provided valable service at each contact
the call-centre and guides and drivers were amazingly helpful and knowledgeable. the river ferry standards are to low and need an upgrade. The team themselves where quiet good at their work. the helicopter services were very professional.
i will gladly use Falcon again and will recommend them unreservedly to friends and family
FR
50-65 years of age | Experience level: 2-5 safaris
Five stars service
Dear Vimbai,
This email to thank you again for your assistance and diligence in making our stay in VicFalls a memorable holiday.
We really appreciated the 5* service provided for every activity.
We enjoyed the Boma dinner (a good start for feeling the African atmosphere) as well as the dinner at the Ilala Lodge.
The Chobe full day safari in Botswana was a tremendous and unforgettable trip. The morning river cruise and the game drive in the afternoon, including the lunch at the Raft (on the river!) offered us a touching scene of the wildlife just a few inches from the boat or the 4x4 !
We won't tell about the beauty and the magic of the Falls which were the reason of our coming to Zimbabwe. Everybody shall come there and visit once in his life !
Playing golf at the Elephant Hills remains a must for any golfer travelling around (impalas, kudus, monkeys and many other hosts joined us at each hole). We thank Honest and his colleague for their precious advices when caddeying for us.
At last but not least, the dinner with a special menu at the Victoria Falls Hotel was an excellent opportunity to feast and enter the New Year.
At the end, the schedule has been a little bit tough. Fortunately, we did the heli flight, not without some stress but with a lot of pleasure and emotion. We could not have left Zimbabwe without saying a last goodbye to the Falls....from the sky !
Thank you.
35-50 years of age | Experience level: first safari
a forgettable, wonderful experience
From the time of booking there was very good communication with the staff. All the bookings were done properly and i did not experience any problems when checking in the hotel. However, the only problem was that there was no explanation as to where one of the lodges booked was. The taxi man had a nightmare trying to locate the lodge. I think in future Falcon Safaris need to provide a total package which includes someone waiting for you at the airport. There was also no feedback from anyone from Falcon Safari during my stay at the booked hotel. All in all it was a good experience.