Reviews

Sort By: Date Most Helpful Rating 21-30 of 92 Reviews
Asia   –  
Germany DE
Visited: December 2022 Reviewed: Jan 6, 2023

Email Asia  |  20-35 years of age  |  Experience level: first safari

Christmas was exceptional with Karumuna Safaris
5/5

We spent our Christmas in the untouched Kidepo National Park.
Me and my family members enjoyed the ostriches, cheetahs, and more wildlife species.
It was an exceptional experience.

Priya   –  
United Kingdom UK
Visited: August 2022 Reviewed: Dec 23, 2022

Email Priya  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Priya and not that of SafariBookings.
DO NOT TRUST. SCAMMER. TRAVEL AGENT FROM HELL
1/5


•Cancelled tour 1 day before flight from London and we PAID OVER $1000 USD to reschedule flights and accommodation, because he did not disclose that he failed to get the permit
•Booked SUBPAR accommodation and transport, from what was agreed.
•Still OWES US MONEY (waiting 6 months) for the disorganisation and troubles.
•Lack of communication and updates
•CHANGED OUR INTERNAL FLIGHTS without telling us resulting in stopovers and delays.

I have email proof of all of this for anyone who still wants to book with them.

OVERALL A REALLY NEGATIVE AND HORRIBLE EXPERIENCE OF OUR FIRST IN UGANDA.

Reply from Karumuna Safaris
Reply from Karumuna Safaris
Posted on Jan 3, 2023

Thanks Priya for the review but be informed that changes came in due to permits sold out we informed the company paid extra costs on your domestic flights, paid extra money on the accommodation and rescheduled your gorilla permits to make sure your trip is done accordingly we sorry for what happened but we give services even paid more money to make sure your trip is done in proper way and you do not owes us money. you did your successful trip in September but you talking of six months

DJ Darlion   –  
Uganda UG
Visited: December 2021 Reviewed: Jan 24, 2022

Email DJ Darlion  |  20-35 years of age  |  Experience level: over 5 safaris

he was a nice guy, he knew what he was always talking about. he was so welcoming and always on time
5/5

They have good customer care and i highly recommend them for any one willing to travel or go for a road trip
Can’t wait for another adventure with you guys this year.

Jim   –  
Uganda UG
Visited: February 2020 Reviewed: Nov 29, 2021

Email Jim  |  20-35 years of age  |  Experience level: 2-5 safaris

Extraordinary
5/5

It was my best day ,I enjoyed my money, sincerely speaking you people are best,with professional driver and the best tour guides ,,

Owiny   –  
Uganda UG
Visited: September 2021 Reviewed: Nov 29, 2021

Email Owiny  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent and professional
5/5

They have good customer care and clientele
I highly recommend them for any one willing to travel or go for a road trip
Can’t wait my next road trip with them

Jeffgets   –  
Uganda UG
Visited: August 2021 Reviewed: Nov 29, 2021

Email Jeffgets  |  35-50 years of age  |  Experience level: 2-5 safaris

A well versed with what he does, friendly to all people.
5/5

Its a trip that is worthy your money, just from the beginning of the journey, the sites we visited , the food we ate and the friendly people who took us through. I will recommend anyone anytime to try Karumuna Safaris for the fast experience.

Hudson   –  
Uganda UG
Visited: September 2021 Reviewed: Nov 26, 2021

Email Hudson  |  20-35 years of age  |  Experience level: over 5 safaris

Successful Trip
5/5

I had a 2 night and 3day Murchison Falls NP trip with Karumuna Safaris, I really enjoyed each and everything about the tour. I can say that I really felt the value of my money, enjoyed quality services, tour guide and the driver are so professional, Accommodation was so conducive. Thank you Karumuna Safaris, see you soon!

Agaba Dalson   –  
Uganda UG
Visited: December 2019 Reviewed: Nov 24, 2021

Email Agaba Dalson  |  20-35 years of age  |  Experience level: first safari

Extraordinary services
5/5

I travelled with Karumuna safaris on a Christmas holiday with my friends but guess what the services were beyond our expectations.
Our guide Richard made it very possible for us to get what we never even expected from our 4 days safari to murchison falls national park and Ziwa rhino sanctuary via masindi town.
How sweet, terrifying was murchison falls which happens to be the world's strongest waterfall, how sweet was wildlife!!!!!! The boat cruise on the Victoria Nile it was wonderful
Ooooh

DZINTRIS   –  
Latvia LV
Visited: August 2021 Reviewed: Oct 20, 2021

Email DZINTRIS  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of DZINTRIS and not that of SafariBookings.
Be careful with this company
1/5

It's very sad because previously travelling with Karumuna (we did it three times) had no big problems. This time, however, the unpleasantness overcame everything. A number of services were not paid. So we had to pay for a second time in several places for accommodation and food. There were also no paid hikes for chimpanzees and gorillas. The owner of the Karumuna kept promising that the money issues would settle. Right away. An hour later. Two hours later. Tomorrow. Even now that we are already returning home, it is still promising that the money will be returned. We don't believe it anymore. It is a great pity that the visions of many travelers of the beautiful country, Uganda- Pearl of Africa, have been ruined.It's not exactly a clear reason why our money was missing. The most unpleasant, though, are the empty promises. I now i will travel Uganda again. Becose of very beauty and nice country and friendly people. But not with Karumuna. Never.

Reply from Karumuna Safaris
Reply from Karumuna Safaris
Posted on Nov 30, 2021

Yes it true Karumuna safaris could not reach your expectations but we also believe it was not our first time working together. As a company we experienced scum which i tried to explain and i hope you also understand the situation which was in the country due to covid19.
we had worked together three (3) consecutive safaris without experiencing hardships but as we said the company always do refunds in incase of such experiences and we are looking forward to refund.
we are really sorry for the bad experience but we promise it will never happen again.
Thank you.

Daniel Wernli   –  
Switzerland CH
Visited: February 2021 Reviewed: Apr 18, 2021

Email Daniel Wernli  |  50-65 years of age  |  Experience level: over 5 safaris

Professionell, reliable, safe
5/5

I chose the 4 Days Queen Elizabeth NP Safari.
Bookable directly and easily on the Internet, I got quick answers.
Simple and secure payment formalities.
At short notice I had to change the flight, nevertheless reliable pick up in the morning at the airport.
Professionally organized tour; good choice of the accommodation (Kazinga Wilderness Safari Camp).
Kefar was a very nice, friendly, helpful, experienced and customer-oriented driver /guide; sensible and safe driving.
We saw 3 leopards within 24h, lions, elephants, hippos, chimpanzees and black and white colobus during the chimps trekking, and a lot more.
Overall good price / performance ratio.
Absolutely recommendable.

Average User Rating
4.1/5
Rating Breakdown
  • 5 star 77
  • 4 star 6
  • 3 star 3
  • 2 star 0
  • 1 star 6
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  • All corporate and/or tour info is provided by Karumuna Safaris, not SafariBookings
  • The tours offered by Karumuna Safaris are subject to their terms & conditions