Reviews

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Martin   –  
United Kingdom UK
Visited: February 2023 Reviewed: Apr 23, 2023

Email Martin  |  35-50 years of age  |  Experience level: 2-5 safaris

Great Value, Great Knowledge, Great People!
5/5

I was lucky enough to spend 4 days in Kisoro with Ivan and the team earlier in 2023 and have a fantastic time.

We'd just arrived from a month in Rwanda and had a month to spend in Uganda and didn't really have a very fixed plan. Luckily we met Ivan and he helped us massively to curate our trip for the next month and organise things like Gorilla permits, accommodation and tips for hikes and other locations we could goto in Uganda.

We ended up staying 4 days in Kisoro instead of just one night which gave us time to enjoy some of the local activities. Do not miss the local coffee experience (where you get to roast your own coffee) and if you're feeling fit, why not hike up one of the local volcanoes, which I did with Ivan when we hiked Mount Sabinyo.

Ivan and the team are simply awesome and will go out of their way to make sure you get the most out of your visit to Uganda. On top of this they are really reasonably priced compared to competitors, but you will lose any of the quality!!!

If you want to find out a bit more then I put together this short review video: https://www.youtube.com/watch?v=4cNCMIypvBk

Yu   –  
Germany DE
Visited: April 2023 Reviewed: Apr 20, 2023

Email Yu  |  35-50 years of age  |  Experience level: first safari

excellent service
5/5

The operator plans thoughtfully, offers delicious foods. I am satisfied with its service.

Michael   –  
Australia AU
Visited: August 2022 Reviewed: Apr 18, 2023

Email Michael  |  20-35 years of age  |  Experience level: 2-5 safaris

Ivan and the Santaviva team were amazing, ensured a perfect experience and love every second!
5/5

Myself and three friends were returning to Uganda via the Western side and were lucky enough to find and book online at Santaviva. The accommodation is located in the heart of Kisoro and Ivan the host couldn't have been more helpful. We stayed for 3 days and were given great advice on local hikes and activities including exploring the ancient tombs and villages.

We also organised a 6 hour Gorilla hike through the impenetrable forest which was a challenging and amazing experience! This included transfers to and from the forest!

All up huge thank you to Ivan and the team for an unforgettable experience!

Erugo   –  
United States US
Visited: February 2023 Reviewed: Apr 17, 2023

Email Erugo  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional
5/5

If you are visiting Kisoro, Uganda I would highly recommend you book with Santaviva. Ivan the owner is not only an excellent host but has an array of tourist activities that you can choose from. If you are coming from the airport or a nearby border he will personally pick you up which is a relief and adds additional assurance that you are in good hands. For activities he takes the time to customize a plan that fits your budget and expectations. He pays attention to details which is why important. Ivan and his staff are also very kind and helpful. The room and boarding are perfect for those who want a comfortable yet affordable place that has Wifi.

Now for the good stuff. You can choose from anything from gorilla trekking, local museum experiences, hiking, biking, to my personal favorite the Kisoro Volcano Coffee Experience. You are sure to be delighted! I also had the opportunity to rent a boat and see the beautiful views of Lake Mutunda and surrounding areas. The beautiful mountains and lush vegetation are truly a true gem and wonderful attraction. This was also a favorite because it was my first time doing such an activity.

If you are a foreigner or a citizen of Uganda looking to get away, explore, and enjoy the serenity of Kisoro I would highly recommend Santaviva for all of your accommodation and tourist needs.

Nontomb   –  
South Africa ZA
Visited: June 2022 Reviewed: Apr 17, 2023

Email Nontomb  |  50-65 years of age  |  Experience level: first safari

Exceptional service and good communication
5/5

Santaviva listens to the client and delivers with precision. I did the Ubumwe Uganda-Rwanda Tour. The driver was professional, changes to the programme were carefully discussed and agreed upon. The stops were very significant in terms of learning and enjoyment. Kisoro, Mbarara and Lake Mutanda were enjoyable. I loved every experience I had with Ivan at Santaviva

Irene   –  
Uganda UG
Visited: April 2022 Reviewed: Apr 17, 2023

Email Irene  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service
5/5

Great planning and a bucket full of activities to choose from gorilla trekking, mountain climbing, hiking, zip lining, boat cruises, cycling, to cross border tours all at a great price and with excellent quality.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 1
  • 3 star 0
  • 2 star 0
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