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Kamila   –  
Canada CA
Visited: June 2023 Reviewed: Jul 8, 2023

Email Kamila  |  20-35 years of age  |  Experience level: first safari

Nsavi tours provided us with prompt, personable and friendly service :).
5/5

Booking with Nsavi was one of the best choices we have made. Even prior to booking, Victoria, the owner and operations manager was very kind, helpful and organized. When paying a lot of money and sending overseas can be nerve-racking, but Victoria made me feel very comfortable and at ease. She was very prompt in answering all of my questions, and was extremely pleasant to deal with from the onset. We emailed frequently prior to our trip and I had even mentioned to my partner many times that I was excited to meet her.

Prior to flying out she ensured that we had everything we needed to arrive in Uganda (it required a bit of paperwork), and have the process go smoothly. She provided us with checklist and guide, and then followed up via email to ensure all of our flights and accommodation were accurately booked for our maximum convenience. I was blown away with how detail oriented, efficient, and well thought out everything was. She even ensured we had a hotel set for the day to freshen up in, as our departure was a midnight departure from Uganda.

Upon arriving, we were met with friendly and efficient service, a driver was set up to pick us up from the airport and took us to our first hotel where we met with Victoria. She went over the details of our coming days and made sure we were prepared for trekking. Again, this made us feel very welcomed and comfortable and we really appreciated these small details. We couldn’t be more grateful for how organized everything was, as it made us feel very at ease, and well prepared. Again, Victoria went above and beyond in ensuring we had everything taken care of for us at the hotel. Her service was very personable, and it was very nice to have the experience of working with someone one on one, someone who cares, and not a big company. We relied on her and put our trust in her to plan our trip well for her, and she went above and beyond. Personally, I thoroughly enjoyed how much she cared about us having a good trip and really made sure we were taken care of.

All of the lodging provided to us was incredible, as well. I want to point out how impressed I was with the level of service, and friendliness at every accommodation, both my partner, and I travel extensively and have stayed at a fair amount of luxury hotels and we both agreed the service provided to us throughout Uganda rivalled that of the luxury hotels, it was some of the best we’ve ever experienced! The cherry on top was the friendliness from everyone, and level of attention- you genuinely felt how much everyone cared about us enjoying our time in their beautiful country.

The two hotels we stayed at were Boma lodge, and four gorillas lodge. (Victoria mentioned to us she has stayed at all of these beautiful properties, and personally vetted them, another detail I was very impressed with).

Upon arriving at Kisoro airstrip, we were greeted by her lovely Driver and tour guide, Vincent, who was very friendly, extremely knowledgeable, and made us feel very safe on the rugged African roads! We had a great time with him over the next few days and learned a lot about the culture, and people of Uganda. Again, Vincent made sure we had everything we needed for gorilla trekking, and continually went above and beyond to guarantee we had a great, and smooth time. I couldn’t be more grateful that we chose Nsavi for our trip as they really made everything more special, and eliminated any stress we had about booking and travel. Victoria even went above and beyond and had gifts like water bottles, little bags, and coffee provided to us upon our arrival (all local) hand stitched with the company name, these cute little details were such a nice treat that again, made everything feel more personal, and really added to our trip!

I want to thank Victoria and her entire team for being so accommodating, so kind, and so helpful and really making our first time in Uganda incredible. I’m so happy we had the opportunity to meet and I hope that people find this review, helpful and choose to book with her incredible company. We felt we underpaid for the experience and level of service we received, I can’t thank Victoria enough for her services and guidance.

Petra M.   –  
Slovenia SI
Visited: April 2023 Reviewed: Jun 6, 2023

Email Petra M.  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional, reliable, open minded, knows the terrain in detail.
5/5

We visited gorillas, chimps, and different communities in Uganda and their way of life. Our tour was more than exited and fun but at the same time educational. It was a pleasure traveling with Nasavi and our guide Jacob who is more than reliable, professional, open-minded, and sincere but at the same time funny and was never late for next activity. We are planning to travel with Nsavi again in the very near future since Uganda is such a great and diverse country to visit. Two thumbs up for Nsavi and Jacob.
Our tour was not just an adventure but was a lifetime experience that we will never forget.

Masa Zitko   –  
Slovenia SI
Visited: April 2023 Reviewed: May 12, 2023

Email Masa Zitko

The tour operator was helpful, attentive and dedicated to the customers in every way
5/5

We are an agency that organized a trip for our passengers with Nsavi tours. Our passengers returned from the trip completely satisfied in all respects, both with the car, the guide and all other services. Thank you Nsavi. Masa

DK   –  
Kenya KE
Visited: April 2023 Reviewed: May 8, 2023

Email DK

Fantastic
5/5

The trip was amazing and well coordinated, we felt taken care of and had a magical time.

Matt & Tina G   –  
United States US
Visited: February 2023 Reviewed: Mar 15, 2023

Email Matt & Tina G  |  50-65 years of age  |  Experience level: over 5 safaris

Quality focus and personal touch with Nsavi Safaris
5/5

Victoria at Nsavi Safaris arranged an incredible 10 days safari and gorilla tour in Uganda. Everything was extremely professionally handled. The safari car we had was new and very comfortable, which is a must for spending so much time traveling. Our guide for the 9 days was Bob Magezi and we couldn't have been happier with him. Very experienced and paid attention to our interests; made suggestions to tweak the trip for the best possible personalized experience.

Glen   –  
Australia AU
Visited: December 2022 Reviewed: Dec 28, 2022

Email Glen  |  50-65 years of age  |  Experience level: first safari

Friendly Informative and helpful everything they could do to make our tour awesome was done
5/5

Organised the gorilla tour with NSAVI and then our airline cancelled our flight so we arrived about 6 hours later than expected to the hotel in Entebbe and much to my surprise and delight Vicki and Francis where there at the hotel to meet us and make sure we arrived safely and were looked after when we did. The hotel was awesome with a well needed sundowner shared with our guide and Vicki before a briefing about our adventure the next day.
Francis was awesome on the long drive from Entebbe to Bwindi stopping when we needed to so we could take photos and look at the amazing scenery and wildlife. We stopped at a local village and sampled some local foods before continuing on.
Overnight at Ichumbi Lodge and a bit of walk and leg stretch through the nearby local village meeting some of the local youngsters built an appetite for a delicious dinner.
Next morning up early and a short drive before arriving at the jump off point Francis arranged guides and let us know about the costs and who and how much to tip making it so easy to relax and enjoy the whole event.
The walk in to the jungle was not overly difficult and the gorilla family was accommodating meeting us half way and the we got to spend a wonderful hour with the silver-back gorilla and his family.
At the end we got to enjoy a free African back massage that would enthral 4wd aficionados on the drive out. A stop and boat trip on Lake Bunyoni to our overnight accommodation relaxed us all and then quite a few drinks and a lovely meal ended a long but exciting day
Next day the drive back and Francis introduced us to his favourite music and we introduced him to the Australian band The Angels. We stopped and met some locals at a fruit stall on a country road and sampled some delicious fresh fruit as sustenance on the trip back to the hotel
A fantastic journey with a guide that became as much a mate as a guide. No question was too silly and Francis had pretty much all the answers
On our arrival Vicki was there to greet us and to make sure our trip was everything we wanted it to be. Job done guys
I can recommend NSAVI Safaris with the highest possible praise, bent over backwards to make us feel comfortable safe and secure and to give us the experience of a lifetime with the mountain gorillas

Aniko   –  
Hungary HU
Visited: December 2022 Reviewed: Dec 25, 2022

Email Aniko  |  35-50 years of age  |  Experience level: first safari

You have to choose Nsavi Safaris for your tour in Uganda! They exceed all expectations!
5/5

Nsavi Safaris is a recently founded agency, but brings a lot of experience. We went on a 3 day gorilla trekking with them and they really went beyond all expectations! The whole trip was perfectly planned, even the tiniest details had its purpose and aimed to satisfy us and give as much as it was possible during a 3 day trip. Our guide was Jacob, a friendly, smiling guy, who was knowledgeable, never tired of our questions and was also a good driver. The accommodation near Bwindi (Ichumbi Lodge) and at Lake Bunyonyi (Birds Nest Resort) were astonishing, with great people and perfect food. Jacob and the agency owner, Victoria made sure we taste Ugandan specialties, like rolex and baked green bananas. We stopped by an ananas street vendor where we were offered the worlds best, freshly chopped ananas and we also visited a drum manufacturer. Jacob even took care when selecting the group for us for the trekking and he stopped the car whenever we wanted to take pictures. The car was comfortable too. The trip was amazing, all went so smoothly you only could dream of. They even cared about the environment by not distributing small plastic water bottles during the trip, but we received metal bottles as gifts and those were refilled when needed. We even received Ugandan coffee and myself an African-themed cosmetic bag as presents, which was super kind. Victoria was always responsive during our correspondence to plan the trip, tried to help us to get travel insurance. She even visited us in person at the accommodation back in Entebbe. Nsavi Safaris is the agency you have to travel with when in Uganda, as EVERYTHING WAS MORE THAN PERFECT and they really DID THEIR BEST to satisfy needs!!! We are really thankful that we could have such an experience in Uganda.

Andrew Smythe   –  
Australia AU
Visited: December 2022 Reviewed: Dec 20, 2022

Email Andrew Smythe  |  50-65 years of age  |  Experience level: first safari

Victoria was an absolute delight who went out of her way to make sure our tour went smoothly
5/5

We travelled as a group of 4 to see the mountain gorillas at Bwindi Impenetrable forest. Firstly all the accommodation that we stayed at was outstanding with wonderful service, delicious food and clean and comfortable rooms. Victoria met us pre and after our tour and was determined that our trip ran smoothly, she is an infectious character.
Our guide and driver was Francis and he was awesome, his happy and easy going demeanour made the trip even more enjoyable and any request was dealt without any stress. We even managed to introduce him to some Aussie rock and had The Angels firing in the car.
I couldn’t recommend this company high enough.

Ryan   –  
United Arab Emirates AE
Visited: December 2022 Reviewed: Dec 13, 2022

Email Ryan  |  20-35 years of age  |  Experience level: 2-5 safaris

NSAVI safaris were thoughtful, prompt, and kind
5/5

From first contact I knew NSAVI would be excellent. Victoria and the team responded to our request addressing the small details from our brief, while the other operators just sent us a generic tour plan that they probably send to all prospective tourists. We live in the UAE and wanted to do Gorilla trekking over a 4 day period, so we needed a safari company that was prompt and professional and this is exactly what we received from NSAVI.

Victoria and the operations manager were waiting at our guest house in Entebbe when we arrived to introduce us to our driver and to give us an orientation before wishing us a lovely holiday in Uganda. Our driver was knowledgeable, kind hearted, and an expert at handling the land cruiser through through some tough terrain. The lodges were also excellent, and needless to say the Gorilla Trekking was a truly memorable experience.

We left Uganda with a great impression of the people and the country and a big part of that is down to the efforts of Victoria and her team.

Laura   –  
Uganda UG
Visited: July 2022 Reviewed: Jul 29, 2022

Email Laura  |  35-50 years of age  |  Experience level: first safari

Exceeded all expectations and hopes!
5/5

Nsavi Safaris was an amazing experience from beginning to end. The reservation process was smooth, their prices were very good, extremely friendly and welcoming to Uganda, and our tour guide, Jacob was incredible! They did a fantastic job of working with the time we had and our budget. We saw the big 5 and so many other incredible animals and sights. Our trip to Uganda would not have been the same without them and we are so thankful! I’d recommend Nsavi to anyone looking to experience the best of Uganda!

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