Secret Namibia
- Located In:
- Size:
- 1-5 employees (Founded in 2016)
- Member Of:
- ATTA, NTB & TOSCO
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $220 to $2,755 per person per day (USD, excl. int'l flights)
Reviews
Email Sean | 35-50 years of age | Experience level: first safari
Amazing Luxury Safari Experience with Outstanding Support & Service
Can't recommend SecretNamibia highly enough the support and service we received from minute one was outstanding.
I'd been wanting to organise a safari getaway with my family for quite a while but this year was the first time we could realistically make it happen. I initially got in touch with SecretNamibia late last year and right from the first contact I knew we had chosen the right tour operator.
Friendly, professional and so quick to answer your questions, Johan and the team planned a magical family itinerary for us that included visits to all of Namibia's most famous landmarks including the Sossusvlei dunes and of course the incredible Etosha National Park. However, more impressively we were taken to some of the 'lesser known gems' during our safari, spots in Damaraland and the Skeleton Coast, and this really enriched our trip. (For those that don't know SecretNamibia are actually based in Namibia which we felt was a big plus as they would have boots on the ground knowledge of the best places to explore).
Whenever you travel with kids you want everything to run smoothly and SecretNamibia went above and beyond to cater to our needs and asked so many questions about our tastes and preferences so they could put together the perfect itinerary. We stayed in some absolutely amazing luxury lodges, many of which had private plunge pools and viewing decks so you could really make the most of the epic views. We opted for all inclusive as we viewed this as a once in a lifetime trip and the food was amazing throughout, consisting of a mixture of European classics, dishes with South African influence and Namibian favourites.
Travelling from A to B whilst we were over there was effortless and everything was impeccably planned. In terms of the activities there's so much to see and do and SecretNamibia put forward plenty of options. During our safari we did pretty much everything including plenty of game drives but the highlight was the hot air balloon ride which is an experience we will never forget.
All in all if you're looking for a luxury safari tour operator that are flexible, helpful and will go the extra mile you won't be disappointed. Thanks so much guys for all your support! 10/10
MC
Email Jane Rose | 50-65 years of age | Experience level: 2-5 safaris
Probably the best trip we've ever had!
Communication : Johan always responded to any questions within minutes when we were in Namibia
Service: When there was a sandstorm seen from space and we had to change around our plans and relocate - We were given a great option protected from the storm. Secret Namibia managed to relocate us a send storm free area within hours an unbelievable service.
Value for Money: It was an expensive holiday but we got what we payed for.
Reliability: Impeccabile.
Tour Itself: The Tour itself was well planned and well balanced - Felt like we had seen everything by the time we had left
Being a perfectionist and person of great detail, I usually plan every detail of a holiday myself - on this occasion I choose Secret Namibia to select and implement the entire trip for my family. It could not have been better - They thought of every detail and exceeded all expectations.
Email Mr De Ru | 35-50 years of age | Experience level: over 5 safaris
Very knowledgeable and helpful
I'll start off by saying that the service we received from Secret Namibia was out of this world. They were always super fast with their responses and their knowledge on the destinations and lodges were spot on.
Every little detail was taken care of, we did not have to think about anything during our safari. They also go the extra mile with the care package they put together for us, it's almost as if they knew exactly who we are. As far as luxury tour operators go, I'd say Secret Namibia is one of the best I have dealt with.
We did a 16 day fly-in safari visiting the following places and lodges.
Sossusvlei / Little Kulala - absolutely amazing
Swakopmund / Strand Hotel (do the Sandwich Harbour Tour)
Damaraland / Onduli Ridge - do the 3 night stay to get the full experience, totally worth it.
Skeleton Coast / Hoanib Skeleton Coast Camp - have to rate this as one of the best places I've stayed at in the world, and the experiences they have on offer is unforgettable.
Kaokoland / Serra Cafema - Initially we were not going to go so far north, but our safari consultant insisted that we go and it ended up being our 2nd favourite place of the entire safari.
Etosha / Camp Kala - Its a new lodge and the attention to detail was excellent, the game viewing was also much better than in many other game parks in southern Africa.
The food at all the lodges was also extremely good. They also cater for guests with various dietary requirements. (my partner is Vegan)
We are already considering doing another trip to Namibia, the country has so much to offer and if you are on the fence about going to Namibia, get off and go, you will not be disappointed.
Email Amanda Du Preez | 35-50 years of age | Experience level: first safari
Extremely helpful, fast response on queries and good knowledge of all the tours & lodges.
We were celebrating my mother's 80th birthday and I decided to spoil her with a luxury tour of Namibia. Lourens was so helpful in selecting the correct lodge for us, helped us with the best scenic route to take, what to pack, and even organized activities for us.
The entire process from the first introductory email to lodge selection and what to bring was discussed in various face-to-face meetings.
They were always available if I had a query and informed the lodge that we were celebrating a special event.
It was a truly amazing experience and we both felt that we had the best time in the most wonderful and luxurious lodges.