Reviews

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Iva   –  
Czech Republic CZ
Visited: October 2023 Reviewed: Oct 11, 2023

Email Iva  |  20-35 years of age  |  Experience level: first safari

Everythibg was perfect, from the start to the end of the trip
5/5

We chose Mama Savana by all the good reviews here in safaribookings.com and we did the correct choice! From the very beginning we spoke with Alex over Whatsapp, very fast replies and he helped us with everything and we did many changes in the plan so that it fit our budget and our requirements. We did 7 days safaris including Masai mara,Serengeti, Ngorongoro, Tarangire and Amboseli park and we had amazing time! Everything went very smooth, form the pick up in the airport until the end,we had three different guides and we loved especially Hasan-Guide in Tanzania as he knew lot of things and he always found hidden animals around ;) the campings we stayed were very nice and the food as well. We can recommend this safari 100% for everyone as they are very profesional and the guides are really passionate about animals

Dan   –  
United States US
Visited: August 2023 Reviewed: Sep 11, 2023

Email Dan  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience!
5/5

We had an amazing time on our honeymoon safari with Mama Savana! We went to Masai Mara, Serengeti, and Ngorongoro over a six day period. Our guide Simon in Masai Mara was good and our guide named Good Luck in Tanzania was great!

The wildlife was incredible, we saw all the animals we expected and much more! We were able to witness the Great Crossing at the Mara River which was a real treat. Good Luck was an awesome guide and was very knowledgeable about not just the wildlife but the geology, history, and socioeconomic aspects of Tanzania. He was also very good at spotting animals that were very difficult to see and helped is get the best photos.

The Mama Savana customer service was excellent. Alex and his team were very responsive and well organized. They seamlessly took care of all our transfers and accommodation from beginning to end and provided accommodation recommendations outside of the tour as well. They were able to satisfy any special requests we had and customize the tour based on things we wanted to see. The accommodation was very nice and comfortable especially for the non-luxury safari that we booked. The safari vehicles were well maintained and comfortable.

The success of our trip is all thanks to Mama Savana, and we can’t recommend them enough. If you get a chance to request a guide, we highly highly recommend Good Luck!

Krissy   –  
United States US
Visited: June 2023 Reviewed: Jul 21, 2023

Email Krissy  |  20-35 years of age  |  Experience level: first safari

An Expert Tour Operator!
5/5

We just returned from our honeymoon to Tanzania & Zanzibar, booked through Mama Savana. Our vacation was incredible and unforgettable, and exceeded all expectations!

The team at Mama Savana truly knows how to deliver exceptional customer service. From my initial inquiry to the final follow-up after the safari, Alex was prompt, attentive, and genuinely passionate about making our trip a success. He patiently answered all my questions and customized the itinerary to cater to our preferences and interests. Upon arrival to JRO, Issa was there to greet us and transfer us to Arusha. Later that evening, Alex met us where we paid him the balance in cash (which I was initially hesitant about, but it worked out great).

The next day, we began our 5-day safari. The heart and soul of any safari lie in the expertise of the guides, and our guide Mustapher couldn’t have been better! He was not only knowledgeable about the wildlife and landscapes but also enthusiastic about sharing his insights. Each game drive felt like a unique adventure, and we were privileged to witness the captivating beauty of Africa's diverse wildlife up close. In addition to seeing the Big Five in two different parks (Serengeti & Ngorongoro Crater), we saw countless other amazing animals and the sheer amount of wildlife left us in awe. We had so much fun riding in the well-maintained Land Cruiser that Mustapher cleaned out each night. Mustapher let us spend as much time watching different animals as we wanted, and would always ask before continuing the drive.

Our accommodations were fabulous throughout the whole trip. We stayed in a range of luxury lodges and tented camps (Burunge Tented Lodge, Lake Manyara Kilimamoja Lodge, Osinon Camps & Lodges [2 nights], and Ngorongoro Oldeani Mountain Lodge). We were treated with outstanding hospitality everywhere we went. Falling asleep to the sounds of wildlife and waking up to breathtaking vistas was an experience like no other.

After our 5-day safari concluded, we took a Flightlink flight from Arusha to Zanzibar where we relaxed for 4 days on the pristine beaches.

The success of our trip is all thanks to Mama Savana, and we can’t recommend them enough. And if you get a chance to request a guide, we highly highly recommend Mustapher!

Rafa   –  
Mexico MX
Visited: July 2022 Reviewed: Jul 8, 2023

Email Rafa  |  35-50 years of age  |  Experience level: first safari

Best Service! Trip of a lifetime!!
5/5

If you are looking for the best experience, service and value for your money look no more!! Mama Savana is the way to go!!

This had been our all time dream trip, but we had no idea where to start and where to go as we knew no one that had done this trip. We reviewed tens and tens of operators from different sites and different countries, from South Africa, to Kenya to finally land with Mama Savana in Tanzania. From the first communication Alex was amazing guiding us thru all the different options and answering promptly every single question, he help us planned every bit of the way and provided content for us to review and tailor suit our trip to exactly what we were looking for!! Once on the trip Alex made sure we were taking care off every step of the trip and solved all minor issues with excellence!

We are a family of 5 (3 boys 16,14,12) We did a 10 day Safari visiting Tarangiere , Lake Manyara, Serengeti and Ngorongoro National Parks each with its own magic but Serengeti was our absolute favorite!!

Our tour guide Mustapher best guide ever!! He knew every road, every corner like the palm of his hand. His is very knowledgeable of the wildlife and had great stories to keep us all entertained!! He always knew where to position us for the best view of the different animals but always being very respectful of the animals and making sure we were not harassing them, something that was very important to us as we did not want to disturb the wildlife just for a better view. He was beyond patient and 100% committed to making us have the time of our lives, we would answer all of my kids questions with deep explanations and in a way that kept their attention for hours!! Every day he went above an beyond!! He would take us far from the crowds so we could enjoy the amazing Savana and animals in solitude, which was a must for us.

We can not thank enough Mama Savana and all their staff (Alex, Issac, Mustapher) for a trip of a life time!! We will return and we would do it all over with them!!

Highly recommended!!

Why Tanzania:
Happiest People on earth and best service
Very Safe and clean country
Amazing food
Best safaris

Aref R   –  
United States US
Visited: June 2023 Reviewed: Jun 24, 2023

Email Aref R  |  35-50 years of age  |  Experience level: first safari

Amazing Experience and Vacation of a Lifetime
5/5

We took a 14 day customized tour of Tanzania and Kenya. The experience was unbelievable. Starting from the customization of the trip through Alex, to visiting the parks and spending time with the tour guides, to the accommodations etc - it was surreal. Alex is an excellent owner and he communicated with us from day 1 when I first reached out to them thinking about the tour. He would communicate via WhatsApp and/or Email and customized the tour based on our interests. He even came to meet us personally on the first day. The accommodations set by him were breathtaking - luxurious tents and lodges in the middle of the desert, great food, to waking up to seeing the animals in our backyard. The actual tours were even better and magnificent - we had Hassan in Tanzania who was very polite and knowledgable. Knew the parks and areas very well and was able to show us all the animals. We had Sammy Brio in Kenya who was just as good. The overall experience was just amazing. Definitely one of our best vacations yet. Would highly highly recommend Alex and the team of Mama Savana.

Sharon   –  
Singapore SG
Visited: June 2023 Reviewed: Jun 16, 2023

Email Sharon  |  20-35 years of age  |  Experience level: first safari

Best holiday of our lives!
5/5

Prior to booking with mama savana, my husband and I had browsed through safaribookings.com and had gotten quotations from a few companies. We went with mama savana as the prices were attractive as compared to other quotations we had received. Alex, the boss of the company was personable with quick replies to our queries and requests via WhatsApp.

We had some discussions and eventually decided on a 8d7n package with mama savana and it was the best decision we made! We have nothing but great things to say about our trip.

Alex was very accommodating to our requests and many many queries as there aren’t many people who have visited Tanzania locally. We had multiple changes here and there but Alex accommodated all of them.

We were greeted by issa upon landing in Kilimanjaro airport, who drove us to moshi for breakfast as we wanted to try our luck at catching a glimpse of Mt Kilimanjaro, before heading to our hotel in Arusha. He was a great chap, sharing some simple Swahili phrases, as well as some Tanzanian culture.

After checking in, we met up with Alex to settle the payment for our trip. Alex had also given us an explanation of the day by day events to expect for our safari trip.

After a good nights rest and adjustment to the time difference between Singapore and Tanzania, we started our safari journey. Our safari guide was mustapher!! He was greattttt and took good care of us on this trip. I still don’t know how you can drive and navigate the bumpy African massage roads while spotting an animal at the same time

Mohammed   –  
United Arab Emirates AE
Visited: March 2023 Reviewed: Mar 19, 2023

Email Mohammed  |  20-35 years of age  |  Experience level: first safari

Safe, reliable and trustworthy. Overall, had a wonderful safari experience.
5/5

We have just finished our 6 nights / 7-day Tanzanian safari with Mama Savana. Our first point of contact was with Alex, the owner of Mama Savana who was extremely efficient in responding to our initial queries and very accommodating to the changes we wanted. We arrived at JRO Airport and was welcomed by Issa (a young lad with a brilliant smile); our transfer driver who took us straight to Arusha Planet Lodge; a lush green resort. Alex was also there to welcome us, and he briefed us on the safari itinerary, which was extremely thoughtful. From day 2 onwards, we were entrusted with Hassan, who we spent most of the time with visiting Tarangire, Serengeti and Ngorongoro. Hassan is very passionate about his job, having extremely sharp eyes and good communication skills when it comes to spotting wildlife and explaining about them. We saw all the of the big5 including the elusive leopard and the shy Black rhino. He ensured our safety at all times and nowhere was it compromised at all. Overall, I would definitely recommend Mama Savana for their professionalism and service.

KD   –  
Canada CA
Visited: February 2023 Reviewed: Feb 19, 2023

Email KD  |  20-35 years of age  |  Experience level: first safari

Excellent and considerate
5/5

We planned our trip with Mama Savana: 6 nights/ 7 days- that started in Nairobi, crossed the border into Tanzania, into the Sergenti, and back to Nairobi, stopping at many national parks on the way.

Communication- Alex was prompt in responding, considerate of what we wanted out of our trip and our budget. We used WhatsApp for quick responses and Alex was always available for our questions before we picked them, during the planning, and during the trip.

Service/ tour quality- our tour guide’s name was Goodluck who was excellent. He was extremely knowledgeable about the flora and fauna and happy to discuss everything from history to politics to local culture and traditions. Goodluck knew where to find the animals and when, and was able to navigate the terrain carefully. What stood out to us is his care for the animals- for example, he worked with the park rangers in one part to ask drivers to ask them to not get too close while the rangers drove a a rhino towards water.

Other- the Land Cruiser was in good condition. Lodges that were selected were good to excellent in quality (reviewed separately).

Lonnie   –  
United States US
Visited: January 2023 Reviewed: Feb 6, 2023

Email Lonnie  |  20-35 years of age  |  Experience level: first safari

Accommodating, knowledgeable, communicative
5/5

My husband and I are extremely pleased that we went with Mama Savana as our tour guide for our 5 night luxury safari trip. It was our honeymoon and Alex, our organizer, made sure to arrange special accommodations with each of our hotels. Our package included pick up/drop off at the airport, all meals, water for the safari trip. Our tour guide, Mustapher, was phenomenal. We were really impressed with his English and his knowledge of animals, local geography/culture, plants, history, everything. He made sure our trip was as comfortable as possible and was very accommodating. He worked hard to make sure we got to see every animal on our “list” and we were super stoked to get to see a rhino before we left!

Tom   –  
Australia AU
Visited: January 2023 Reviewed: Jan 30, 2023

Email Tom  |  20-35 years of age  |  Experience level: first safari

An all round brilliant experience to never forget, absolutely flawless.
5/5

I cannot say enough good things about this tour operator, from the very beginning to the very end, everything was absolutely flawless and a brilliant experience. I would not go elsewhere.

The start:
The team excelled from the beginning, with Alex's communication being absolutely excellent, offering opinions on different services, entering the country and advice from transfers. He made things incredibly easy to organise from abroad and really set the standard high. I would also like to thank Alex and the team for arranging Isaac (our transfer driver) to complete multiple transfers on arrival. Isaac was absolutely brilliant, friendly, kind and enthusiastic. We were in a party of three, arriving across two flights. Unfortunately, one of our flights were delayed. Thanks to the team, Isaac collected two of the party from the airport and drove into town (a three hour round trip). He then returned to the airport, at 2am, to complete another round trip. This saw one of the party arrive to the hotel at 3.30am. Even at this time in the morning, Isaac was absolutely brilliant, the three of us can not say enough good things about him during the short time we shared together, thank you Isaac, we hope one day you'll have your own tour car, you'll make a great guide!

This set a great outlook for the trip, without the second transfer in the early morning, it would have been a difficult feat to make the 90 minute drive to town at 2am. This highlighted the customer focus of the team, not being out for a cash grab. Once again, thanks to Alex and Isaac for arranging this.

The tour:
We had an absolutely amazing tour guide (Arhoom) who once again, we can not say enough about, he was terrific. His knowledge on all of the areas history and landscapes was terrific. His knowledge on the animals, their habits and behaviours was critical in knowing the right time to be at the right place, to see the right thing. Thanks to him, we had an absolute brilliant experience, we were able to see far more than we had anticipated. Arhoom's quality as a guide was clear, he was more than often the first guide to find anything, with other guides taking his lead to have other visitors share our experiences. Thankyou very much my friend, the experience you gave us will not be forgotten.

The accommodation:
Wow. The accommodation we stayed at was all absolutely amazing. Every hotel had the most magnificent of landscapes with the most wonderful staff. From the wait staff to the room staff, everyone was incredibly kind and offered incredible service. We were incredibly happy with the food and service provided, we would have loved to stay longer at all of the places we stayed.

All in all, a 10 out of 10 experience, I would (and will) recommend this tour company to anyone looking for a similar experience. Thankyou Mama Savana!!

Average User Rating
4.8/5
Rating Breakdown
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  • 2 star 1
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