Reviews

Sort By: Date Most Helpful Rating 11-20 of 203 Reviews
Yann   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 29, 2024

Email Yann  |  35-50 years of age  |  Experience level: first safari

A Dream Journey Through Rwanda and Uganda
5/5

In June 2024, my partner and I embarked on an unforgettable journey through Rwanda and Uganda, meticulously planned and executed by Grassrootz. The trip was seamlessly divided into two parts: a week in Rwanda followed by two weeks in Uganda.

Planning and Preparation

From the outset, Sander from Grassrootz proved to be an invaluable asset. He took the time to understand our preferences and crafted an itinerary that perfectly balanced authenticity and comfort. His recommendations for hotels and lodges were spot-on, each offering a unique blend of local charm and modern amenities. This attention to detail ensured that every night’s stay was as memorable as the day’s adventures.

Exceptional Guide and Unmatched Experiences

Our driver and guide, Barnice, was nothing short of exceptional. His expertise in spotting wildlife during game drives was remarkable—we were thrilled to see the Big 5 and countless other animals. Barnice’s deep knowledge of his country’s wildlife and culture added a rich layer of insight to our journey. His warm, friendly demeanor made us feel welcome and safe throughout the trip.

Highlights and Daily Adventures

Every day brought new wonders, but certain highlights stand out:

- Trek to Dian Fossey's Tomb: A poignant and inspiring experience, connecting us to the legacy of one of the most influential primatologists.
- Gorilla Family in Bwindi: An awe-inspiring encounter with a gorilla family, a moment of profound connection with nature.
- Chimpanzee Tracking in Kibale: The thrill of tracking chimpanzees in their natural habitat was exhilarating and unforgettable.
- Murchison Falls: The sheer power and beauty of the falls left us speechless.

Beyond these standout moments, each day was filled with new animals and stunning landscapes. We also cherished the cultural experiences, especially our visits to the Batwa and Karamajong villages. These interactions provided a deeper understanding of the diverse cultures and traditions of the region.

Safety and Comfort

Throughout the journey, we felt completely safe, thanks to the meticulous planning and the expertise of Barnice. The balance of adventure and comfort was perfectly maintained, making it a truly worry-free experience.

Conclusion

Grassrootz, with Sander’s expert planning and Barnice’s exceptional guidance, turned our dream into reality. This trip was truly the adventure of a lifetime, a tapestry of unforgettable moments and discoveries. We left Rwanda and Uganda with hearts full of gratitude and memories that will last a lifetime. If you’re looking for a travel experience that combines authentic local experiences with unparalleled comfort and safety, Grassrootz is the agency to choose.

Desirée   –  
Netherlands NL
Visited: April 2024 Reviewed: May 9, 2024

Email Desirée  |  20-35 years of age  |  Experience level: first safari

Experience for life
4/5

We had a wonderful trip as father, son and daughter. We were able to see a lot of beautiful nature and were especially lucky to see the animals up close. Thanks to his sharp eye and attentiveness, our tour guide Barnice managed to spot many animals for us.
We would definitely recommend this tour company!!

(automatic translation from Dutch)

JLP   –  
United States US
Visited: March 2024 Reviewed: Mar 21, 2024

Email JLP  |  65+ years of age  |  Experience level: 2-5 safaris

Wonderful Pearl of Africa 10 nt. tour
5/5

We (2 seniors and adult son) had a great time in Uganda. Booking our personalized itinerary with Sander via emails was easy. Both the deposit and final payment could be paid by credit card. Our mid-range lodges and food were all excellent. Our guide Bob was knowledgeable, helpful, a safe driver, and could even predict the weather!
The whole trip went like clockwork. We saw all the wildlife we imagined, and were able to walk among some of them, including rhinos and giraffes. The primate treks were strenuous, but not to be missed. All the people we met were warm and welcoming. Thanks to Grassrootz and Bob for an unforgettable time in beautiful Uganda.

Bernd   –  
Guinea GN
Visited: March 2024 Reviewed: Mar 19, 2024

Email Bernd  |  50-65 years of age  |  Experience level: over 5 safaris

Amazing tour to Bwindi Gorilla area
5/5

communications were great, perfect summary of all parts of tour including contacts in advance,
good flights, perfect view to Lake Victoria, all pick ups on time, friendly and experienced driver,
excellent Buhoma Gorilla camp, great service , fantastic room, great food,
perfect Gorilla tracking

value the money!

Eric, Diane, Bastiaan and Wendela   –  
Belgium BE
Visited: November 2023 Reviewed: Jan 15, 2024

Email Eric, Diane, Bastiaan and Wendela  |  50-65 years of age  |  Experience level: 2-5 safaris

Our 11-day Grassrootz trip through Uganda was amazing.
5/5

An experience that we will remember for a long time. Everything was very good organized and our driver / personal guide, Bob took very good care of us. Not only a very good driver, he also knew a lot of information about his country and all the animals and plants and flowers. He always arranged good guides in the parks we visit and we saw the Chimpanzees, Lions, Leopards, Gorillas, Hippos, Crocodiles, Elephants, Zebras, Giraffes, etc. We will definitely are going back to Uganda and we will plan our trip through Grassrootz.

Kalin Kanev   –  
Bulgaria BG
Visited: December 2023 Reviewed: Jan 13, 2024

Email Kalin Kanev  |  35-50 years of age  |  Experience level: 2-5 safaris

A Thrilling Safari Adventure in Uganda
5/5

Embarking on a safari in Uganda is a journey into the heart of untamed beauty, where the lush landscapes and diverse wildlife create an unforgettable experience. Our recent safari, guided by Bob, exceeded all expectations, blending the thrill of trekking with the awe-inspiring wonders of the Ugandan wilderness. From the mist-covered mountains of Bwindi Impenetrable Forest to the vast plains of Queen Elizabeth National Park and the lush greenery of Kibale Forest, Uganda's diverse landscapes left an indelible mark on us.

The overall service provided by Grassrootz was excellent and on a very high level. The communication with Sander was very smooth and easy. All the accommodation was perfect, as described in the itinerary and even better. The company is reliable and flexible with clients preferences- duration, places to visit, budget and etc. A very good value for money. We strongly recommend using their services, while travelling in Uganda.

We еspecially want to thank to our guide Bob, who was very friendly and always taking care of us. He was important part of this amazing journey.

From the heart-stopping moments of encountering wildlife in its natural habitat to the serene landscapes that define Uganda, this journey will forever hold a special place in our hearts, a life-changing experience, leaving us with memories that will be cherished for a lifetime.

Sylvia v O   –  
United Kingdom UK
Visited: September 2023 Reviewed: Oct 3, 2023

Email Sylvia v O  |  50-65 years of age  |  Experience level: 2-5 safaris

Customer-focussed, well organised and providing good value for money
5/5

What started with a gorilla and chimp trekking holiday, was expanded to a fun-packed 18-day trip (thanks to Sander's personal involvement), which delivered all the way through. We were very impressed with our accommodation throughout, both in terms of quality and cleanliness, but also the locations. Visiting the primates was absolutely fantastic, of course, but we also enjoyed the game drives in particular in Murchison and Mburo NP, and the Carnivore-project led game drive to see the lions in QENP. Barnice was our driver guide, who safely navigated us around the country and helped to add relevant excursions as we went along. Grassrootz is definitely customer focussed, which was perfectly demonstrated by both Barnice and Sander who helped us overcome some difficulty we had after the holiday had ended. Thanks again. If you want to go to Uganda, make sure you go with Grassrootz!

Stephanie and Koen   –  
Netherlands NL
Visited: September 2023 Reviewed: Oct 1, 2023

Email Stephanie and Koen  |  20-35 years of age  |  Experience level: first safari

100% recommend
5/5

Had a fantastic 15-day trip through Uganda, which was perfectly organized by Sander and with a very pleasant guide Bob. After some research we ended up at Sander's company Grassrootz and we were very enthusiastic from the very first moment. Because Sander lived in Uganda and works with local partners, he has all the expertise to put together a great trip and he is also very accessible by telephone. Together we have been able to put together a program that fulfilled all our wishes. Everything was arranged down to the last detail with beautiful lodges, good food, pleasant guide, you name it. It was also communicated everywhere that it was our honeymoon, so in several places we were surprised with a nice surprise. Our guide Bob was especially good at what you look for in a guide, reliable in traffic, friendly, many connections and continuously concerned with whether our interests were being prioritized. All in all, a beautiful country to visit with a variety of nature, animals and culture, and we can 100% recommend this company to anyone who would like to make an impressive trip through Uganda in a safe and comfortable way!

Lee Maddison   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 23, 2023

Email Lee Maddison  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent trip! would highly recommend Grassrootz! 3 Day Gorilla Trek Uganda
5/5

Absolutely amazing experience! we did 3 day gorilla trekking in Bwindi Impenetrable National Park. the booking process was really easy and straightforward I reached out to Sander via WhatsApp then paid and deposit then paid then outstanding balance a few weeks later via international bank transfer. once we arrived in Uganda - Entebbe we were picked up by Moses and driven to Bwindi which takes around 11 hrs the roads are really dusty so be prepared the route is scenic so you won't get bored! mosses stops as many times as you like for toilet and coffee breaks etc! once we got to Bwindi we got a free upgrade in the lodge we were staying in!!! BONUS!! perfect the place was amazing right on the edge of the forest with amazing views! Moses was such a lovely guy extremely attentive and knowledgeable we could not have wished for a nicer guide! sop THANK YOU MOSES you're amazing!!! now to the gorilla trek! it was amazing !!! everything we had wished for!!! one the trip was complete was staying another night then drove back the next day to Entebbe, if your thinking of booking an excursion with Grassrootz DO IT!!! you won't be disappointed Uganda is such a beautiful country!! we will deffo be back!!! THNAK YOU GRASSROOTZ!!!!

Chantal   –  
United States US
Visited: August 2023 Reviewed: Aug 20, 2023

Email Chantal  |  50-65 years of age  |  Experience level: first safari

Emmy was very adept at doing what ever it takes for us to have the best experience.
5/5

Our tour was packed full of adventure. There was always something amazing to see. The accommodations were clean and the service was exceptional. All the guides were so educated on the animals and locations, as well as eggar to answer any questions. Grassrootz Adventures tour package took care of all our needs, we only paid for gratuity. Sander Van Zanten arranged our entire package to suit our needs and Emmy our driver would stop at nothing to be sure we were well taken care of.
I have recommended Grassrootz Adventure to all my friends.

Average User Rating
4.9/5
Rating Breakdown
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  • 3 star 1
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