Payment of deposit and balance:
Payment terms: 40% deposit to confirm the booking. Balance due prior to commencement of the safari. Payments (deposit & final balance) may be made by direct bank transfer or Paypal
Kids
From 2years to 11 years are treated as children, They pay 75% of the adult price when sleeping alone and 50% when sleeping with the parent/guardian
From 12 years and above, they are treated as adults when it comes to payment
Cancellation Charges:
Our cancellation charges are determined by the fact that once we have booked with hotels and safari camps/lodges and with local airlines, they will charge us a cancellation fee if we cancel a booking. We try to keep such charges to a minimum and they are as follows, as a percentage of the total invoice charges:
• Bookings cancelled or amended up to 120 days before commencement of the safari incur a 10% cancellation charge.
• Cancellation or amendment less than 120 days and up to 60 days prior to commencement of the safari: 20% cancellation charge.
• Cancellation or amendment less than 60 days but up to 30 days prior to commencement of the safari 50% refund, 50% cancellation charge.
• Cancellation or amendment less than 30 days but up to 15 days prior to commencement of the safari: 25% refund, 75% cancellation charge.
• Cancellation or amendment less than 15 days or more than 3 days prior to commencement of the safari: 10% refund and 90% cancellation charge.
• Cancellation or amendment 3 days or less before commencement of the safari - nil refund, 100% cancellation charge.
• Please note that any refunds due to you in the event of cancellation can be credited only to the original card used for making the initial payment.
