SafariBookings has received complaints from clients about Themba Day Tours and Safaris.
A-WAYBURY ADVENTURES t/a THEMBA DAY TOURS AND SAFARIS
ONWARD TRAVEL ARRANGEMENTS: If the arrangements are made for the same day the tour ends, Themba Day Tours and Safaris cannot be held responsible for any delays resulting in failure to meet those arrangements.
CANCELLATIONS / REFUNDS: All cancellations must be in writing, via fax or mail. All Tours and Safaris have a 100% non refundable deposit.
All cancellations received in writing will receive the following refund: 42-31 days = 60 % refund of payment already made excluding non refundable deposit 30-16 days: = 40 % refund of payment already made excluding non refundable deposit 15-08 days: = 30 % refund of payment already made excluding non refundable deposit 7 days or less: = 0 % refund of payment already made excluding non refundable deposit
ALTERATION TO TOURS: The company reserves the right to change the itinerary, accommodation or mode of transport should conditions necessitate such alteration. Transportation will be in an air-conditioned microbus or midi-coach according to the number of passengers booked on a tour.
FARES: Fares advertised include transportation, entrance, conservation fee, daytime game drives, night drives listed, sightseeing, dinner, bed and breakfast. Clients visiting a private lodge will have game drives by open safari vehicle or bush walks. The following services are excluded - lunches, drinks from the bar, telephone calls, tips, laundry and other personal expenses.
SECURITY: All our guides carry cellular telephones and keep in touch with the office on a daily basis. We have a reliable emergency back-up system in place. All vehicles are fitted with Skytrax tracking which allows us to track and monitor all vehicles for your safety.
SAFETY: All our vehicles have operating licenses & public Liability. Drivers also have public driving permits.
RESPONSIBILITY: Whilst Themba Day Tours and Safaris, their employees, and/or agents will take every care against such contingencies, they cannot be held responsible for, and shall be exempt from any liability for any delay, loss, damage, illness or injury to any person and/or his/her luggage or personal property or alleged inferior accommodation.
WILD ANIMALS: Although attacks by wild animals are rare, guests are reminded that many of the animals and reptiles they will see are potentially dangerous. Themba Day Tours and Safaris, their guides, contracted Tour Operators, selected private lodges and national parks cannot be held responsible for any injuries caused during an incident involving the behavior of wild animals.
INSURANCE: It is strongly recommended that passengers have adequate insurance against cancellation, loss of baggage, personal accident and medical expenses.
HEALTH: We advise passengers to take precautions against malaria including insect repellent & protective clothing particularly during the rainy season from October to May. Please bring sunglasses, casual clothes, swimsuit, long trousers and jacket for night drives, comfortable shoes, torch and your camera.
PASSPORTS: South African immigration authorities require 2 empty pages for their entry & exit stamps plus any visas to southern Africa.

Disclaimer

  • All corporate and/or tour info is provided by Themba Day Tours and Safaris, not SafariBookings
  • The tours offered by Themba Day Tours and Safaris are subject to their terms & conditions