PAYMENT OPTIONS:
We require a deposit equal to 50% of the tour price to confirm advance bookings and the balance is payable within 8 weeks before departure according to instructions from our Sales Office., and the balance can be paid upon your arrival in Arusha at our main office located on; PPF Complex Kaloleni, . You may use cash and we welcome Visa Card but with surcharge 5%. Alternatively you can wire the full amount into our Bank account prior to the date of service.
1. Credit card
we accept Visa, MasterCard, Diners or American Express. We have installed a secure online payment facility for Visa & MasterCard. Clients using these cards will receive instructions with their Provisional Reservation Form.
Make Payments
DEBIT AUTHORIZATION:
Kindly requested to fill out our Debit Authorizations Form (click here) - Type in your card details, print, sign & fax back to our office or scan & send it as an email attachment. Once the deposit is paid, confirmation will be emailed to you.
2. International Bank Transfer
Please requests our banking details plus Swift code & arranges payment via your bank.
CONDITIONS OF TRAVEL:
To be signed by passengers on departure of all tours.
CANCELLATIONS:
within 60 days prior to departure will incur a cancellation fee between 80 -100 % of the tour price. Many services are paid in advance & we are bound by the Cancellation Policy of our suppliers, Others There will be no refund on unused services or meals on tour.
ALTERATIONS TO TOURS:
The company reserves the right to change the itinerary or accommodation should conditions necessitate such alteration. Transportation will be in an air-conditioned 7 seater Land cruser 4x4
BAGGAGE:
On small group tours, passengers are normally allowed one suitcase & one overnight bag so kindly advise our office if you have excess baggage
RESPONSIBILITY:
Ancestor Company Ltd their employees and / or agents will take every care against such contingencies, they cannot be held responsible for any delays or missing of onward travel arrangements by air, road or rail and shall be exempt from any liability for any loss, damage or injury to any person and / or his / her luggage or personal property .
INSURANCE:
Passengers are strongly advised to arrange their own travel insurance against cancellation, delays, interruption of tour, personal accident, medical expenses & loss of baggage. This also applies to passengers travelling on Frequent Flyer Miles programmes.
WILD ANIMALS:
Although attacks by wild animals are rare, clients are reminded that many of the animals & reptiles they will see are potentially dangerous. Ancestor Travel & Tours and their guides, contracted tour operators, selected private safari lodges & national parks cannot be held liable for any injuries caused during an incident involving the behavior of wild animals.
HEALTH:
Anti-malaria precautions are recommended for visitors to National Park mainly during the rainy season from October to May. These include protective clothing, insect repellent & if you wish to take medication , we recommend Malarone
PREGNANCY:
Female clients who are pregnant should discuss their condition with the Sales consultant.
Malaria medication such as Malarone is not recommended for pregnant ladies.
Bumpy roads and sudden stops for animals crossing the road are another consideration.
SPECIAL REQUESTS:
Please advise us if you require a special diet such as vegetarian or if you suffer from a particular medical condition such as diabetes.
PHOTOS & REVIEWS:
We request your permission to use any photos submitted to our office after you have travelled on tour for subsequent marketing purposes of Wildlife Safaris. We welcome your Reviews on SafariBookings.com, Trip Advisor or our Face book page
TIPPING:
If you are happy with the services provided by your driver / guide, a tip - though not compulsory - is appropriate. While it may not be customary to you, it is of great significance to the people who will take care of you during your travels, inspires excellent service, and is an entrenched feature of the tourism industry throughout East Africa. Please consider this when budgeting for your extra expenses on this tour
PASSPORTS & VISA
All visitors to Tanzania require a return or onward ticket and a valid passport with an entry or re-entry visa, duly endorsed. Visas are not required for visitors from some Commonwealth countries and other specified countries. Visas can be obtained from any Tanzania Diplomatic Mission or Consulate abroad, and at main entry points including international airports, sea ports and border posts.
Families travelling with children under the age of 18 years must check on regulations from 01 October 2014.
We are expecting changes to visa requirements and proof of birth certificates designed to prevent child abuse.
YELLOW FEVER VACCINATION:
Please take note that the East Africa authorities at airports or other points of entry require overseas visitors coming from countries infected with yellow fever (including South America & Central Africa) to have a valid yellow fever vaccination certificate. This also applies to travelers who have been to these countries in transit – for example if you fly from USA via South America & on to East Africa. It is not possible to obtain a yellow fever vaccination on arrival in East Africa. The certificate should be dated at least 10 days prior to arrival here & is valid for 10 years. This is a serious warning & travelers will be refused entry to East Africa if they do not comply.
