Private Safari with small kids
Our experience with Axis Safari was overall mixed, with some very positive aspects but also some important issues.
The biggest positive was undoubtedly our guide, John Mwangi. Our first interaction with the initial guide was unfortunately very poor, and after just a few minutes we asked Axis to change the guide. Axis accepted our request and arranged for John to take over, which we appreciated. ... Read more
John was excellent throughout the safari. He was knowledgeable, professional and particularly good at finding special wildlife encounters and positioning the vehicle at the right moments. Thanks to him, we had some truly memorable experiences, including an incredible leopard sighting.
The PrideInn Mara was also a very pleasant part of the experience. The food was good, and the staff were friendly and attentive.
The main disappointment was the safari vehicle. From the beginning, we had specifically requested a vehicle with canvas-covered rear windows, as we were travelling privately with two young children. When John took over, his vehicle did not have canvas-covered windows. We therefore asked Axis to keep both requirements: a different guide and a vehicle with canvas.
Axis ultimately arranged for John to exchange vehicles with the initial guide, meaning we ended up using the initial guide’s vehicle — the same vehicle we had arrived in. We had only spent around five minutes in that vehicle initially, so we did not have the opportunity to properly assess its condition at that point. We chose to keep it because it was the only vehicle with canvas that Axis was able to make available to us.
Unfortunately, over the following minutes, we discovered several issues with the vehicle. Most importantly, the majority of the seat belts were not functioning properly, which we found unacceptable when travelling with young children. There were also other maintenance issues, including charging ports that did not work and windows and doors that were not functioning properly. In addition, the vehicle was not particularly comfortable, which was disappointing given that this was a private safari and we spent many hours in the vehicle each day.
To be fair, Axis was responsive to our requests and did make efforts to accommodate the change of guide and our requirement for a canvas-covered vehicle. However, we feel that the standard of the vehicle, both in terms of safety and comfort, was below what we expected from a private safari.
Overall, John was excellent and made a significant difference to our experience, and PrideInn Mara was also very good. Unfortunately, the initial guide experience and, in particular, the condition and comfort of the vehicle prevented us from giving Axis a fully positive review.
Perfectly arranged safari!
We had an amazing experience with Charles K from Axis! Everything was arranged from timely pick up from the hotel to drop off. Our drives in the park were wonderful, our driver was very experienced and honestly we have seen every animal I could have imagined and more! Our driver even made sure we got the best angles to take pictures of the animals
friendly and very expert
charles k is an amazing driver
he is very expert and i finds wonderful spots to watch animals
Very kind and made sure we saw everything we wanted to!
Charles K was a great guide and driver. He never made us feel like we had to do more than we wanted but also made sure we got all the experiences we could.
Amazing
charles k coz is an amazing driver and very expert
Amazing views and great drives
Communication before the trip was amazing, they answered all questions and were very helpful. Charles K. Was an amazing driver and made sure we saw as much as possible on our short trip!
Charles K was an awesome tour guide!
We had a great time and enjoyed our three days with Charles K!
7 Days Masai Mara, Lake Nakuru & Amboseli Safari
I went on the 7 Days Masai Mara, Lake Nakuru & Amboseli Safari with mid range accommodation.
Overall, it was a breathtaking experience and excellent value for money. Our guide David Mukami was fantastic and worked tirelessly to make sure we saw everything we could possibly see.
Well organiseer and caring
We were a group of 8 ( adults and children ) and Mo , our driver, gave us all an amazing experience with extra care for the smallest alone us . Truly apprecizted
Perfect safari!
We took a 5 day safari under guidance of Mohamed. He was a very responsible en friendly driver who took us to all the right places. It really was a beautiful experience, which I am gonna remeber a long time.