Knowledgeable and caring
I had David as our tour guide and he knew a great deal about all the various animals we saw. He was able to discern the type of animal and its gender from within moments. On top of that he also provided fun little tidbits if information about the animals such as gestation period, migrating habit and pack dynamics. In addition to all of this, I had hurt my ankle prior to the safari, and without me ... Read moreeven asking, David took extra care to make sure I was comfortable and never strained myself
Good communication and comfortable safari
Great experience from the start. Lennox / Cynthia were very responsive during the booking stage and our guide Kevin made sure that our trip was comfortable. We were provided a few accommodation options to choose from based on budget and desired comfort level and very pretty happy with the lodges. Overall there were no surprises and they stuck to the original itinerary promised while booking.
Amazing safari
Thanks a lot for this expérience ! It was amazing to visit the safari, to look at the animals : lions, girafs, zébras,… in the middle nature !!!! And the guide, Gérald, was very nice. He is very patient and listed well! It’s important to live the safari with a good guide because Gerald contributed to a great vacation. Thank you so much Gerald ! We love your smile and your professionalism!! ... Read more!!
Exceeded our high expectations!
This Safari was a destination anniversary for my wife and I.
Locations and weather were all we might have expected - stunning. Joshua, our expertly trained and finely practiced guide along with his intern Robbie made the Safari more than we could have hoped for! Like being in a "Wild Kingdom" episode but with a team that couldn't hide their enthusiasm for the animals, land, and the Masai; all c ... Read moreapped with a passion for Kenya.
We chose the luxury accommodations because of our celebration. We were very pleased with Jambo Mara Safari Lodge and the Sarova Woodlands Hotel. Excellent rooms, meals and remarkable as well as pleasant staff.
This was an anniversary we will cherish. Thanks to Axis Safaris.
Gerald is kind, resourceful, good driver and easy to talk with
Well organized and they kept time. I like how patient they were with us when we were a bit late on the first day of our tour.
Super supportive
It was a great experience of Safari in Kenya.
From right after the price quotation request, Cynthia replied to all my questions kindly in timely manner and it helped to alleviate some of my concerns prior to joining the tour as a solo traveler. I could have her support even for my VISA application.
The tour was very organized and we could see BIG5 during this 4 days tour luckily.
Selected ... Read moreaccommodations were also comfortable for me. On top of that, I could meet great friends through this tour thanks to their arrangement.
Tour guide Jimmy also has very nice character and kindly answered to all our questions. We enjoyed the tour all together and it will be an unforgettable memory for me.
Highly experienced and accomidating
Our driver g-man was a expert at navigating the harsh terrain. You could tell he knew the land like the back of his hand. When we saw cool animals like lions he would always try to find a better position to stop so we could watch better
Gerald is an extremely friendly, helpful, and knowledgeable safari guide.
Axis Expedition & Safari, as well as our tour guide, Gerald "G-man" Makucha, were very friendly, helpful, and knowledgeable thoroughout each step of our safari, from booking with special requests to touring the Masai Mara. From our first afternoon ride, we saw a wide variety of beautiful animals including three of the big five, and many other notable "surprises" such as giraffe, cheetah, and Tsabo ... Read more cat. Our group not only enjoyed seeing the wide array of wildlife, but also Gerald's community spirit among all the tour guides on the way. I highly recommend Axis & Gerald for safari!
Great Experience
We were in the Masai Mara for two nights. The highlight was Gerald our guide who was extremely pleasant knowledgeable and more than competent. His attention and explanations were appreciated by everyone. Overall a great experience!
King of the Safari for Customer Service
The Guide was informative from the second he welcomed us in Nairobi. But when he drove us in the park, he really shined. How did he find that hidden leopard? And that family of lions? It’s no wonder so many other guides seemed him (Jack) for guidance.
My family (ages 17-60) unanimously state the Masai village tour was the highlight. We are humbled to have entered a home and have an amazing d ... Read moreiscussion. Thank you, Axis, for including this!
We badgered the customer service agent with an unfair load of questions and special requests. All were answered in the warmest, welcoming manner. Cynthia is the best helper ever!