Contract variations
The contractual rates mentioned in this agreement are subject to change without prior notice; however, every effort will be made to maintain them. In the event of a change in Government Taxes or Levies affecting the rates mentioned herein, Ngutu Adventures & Travel serves the right to pass on any increases to Tour Operator or a client.
Payment Policy
A deposit of 35% is required at the time of booking. The balance is due 45 days before commencement of the tour program. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation.
Children Policy:
Children between the age of 3 and 12years Pays 60% of the adult rate if sharing a room with two adults
Pays 80% of the adult rate if sharing a room with another children
Pays 100% of the adult rates if sharing a room with one adult
No discount on Holiday and other supplements
Cancellation Policy
All cancellations must be received in writing. As all suppliers charge cancellation fees, they are in turn passed on to us.
Reservations that are cancelled, reduced in length of stay or reduced in number of occupancy are subject to cancellation and no-show fees. Following is the scale for cancellation charges:
• 35% if cancelled between 45 and 35days prior to arrival
• 50% if cancelled between 34 and 15 days prior to arrival.
• 100% if cancelled 14 days and 24hours prior to arrival
