TERMS & CONDITIONS
TERMS OF PAYMENTS
• After issuance of invoice, 30% deposit to be received so as we can secure the booking.
• 70% of the amount to be received 30 days before clients’ arrival.
• All prices are quoted in U.S. dollars and must be paid in U.S. dollars in cash or wire transfer.
• Where credit cards (visa, mastercard) are used, we impose a 3.5% charge as bank suffices charges.
• For wire transfer we do not impose any charges but bank charges must be sufficed by you.
• All the payments should be FREE FROM BANK CHARGES.
TERMS OF CANCELLATION
Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to Cancellation fee. Any cancellation of a reservation must be in writing, and shall only be effective upon its receipt and acknowledgment.
The following cancellation fee will be subject to cancelled bookings:
• More than 60 days prior to arrival date: 30%
• 60 days to 30 days prior to arrival: 50%
• 30 days to 15 days prior to arrival: 80%
• 15 days to No show prior to arrival: 100%
No refund will be given to the following:
• Itinerary Amended After Departure.
• There will be no refunds from African Adventure Specialists for any unused portions of the tour.
• Lost Travel Time or Substitution of Facilities.
• No tour refund is available should you fail to join a tour or join it after departure or leave it prior to its completion.
We strongly recommend that you secure trip and cancellation insurance.
SPECIAL NOTE
• We may have to reroute the itinerary or accommodate in similar lodges in case of non-availability.
• Prices may be changed without prior notice. This is beyond our control and any increase levied will be passed to you for park fees and government taxes.
PASSENGER INFORMATION
• Passengers should bring soft sided bags on safaris as our vehicles have limited luggage space.
• All the passengers must have Identification Card/Passport with them for any internal flights.
• Baggage on internal flights is strictly limited to 15kgs per person (including hand luggage). Any excess baggage will be charged by the airline at check-in.
• Passengers arriving in Kenya will be asked to present a valid Yellow Fever Vaccination Certificate.
