Dates/Period Penalty
After booking and up to 60 days to date of arrival 30% of the total cost
Between 59-36 Days prior to the date of arrival 50% of the total cost or reduction
Between 35-15 Days prior to the date of arrival 75% of the total cost or reduction
Between 14-05 Days prior to the date of arrival 90% of the total cost or reduction
Less than 4 Days to the date of arrival and No show 100% of the total cost or reduction
Note: These policies are not designed to generate revenue for us. They are applied only as a means of protection against similar charges levied by the service providers. At all times we shall endeavor to discuss with our suppliers and service providers to waive cancellation charges should they be successful in re-selling all the services cancelled at an equivalent rate. This applies especially to cancellations or attritions made between the 59 - 15 days to arrival window period.
