Terms and Conditions
• Quest Tours and Safaris have the right to make changes to the Terms and Conditions at any time without prior notice.
• Currency: As we are based in Namibia, we required to quote in the currency in which our suppliers charge us. (Normally N$ for services in Namibia, US$ for services in Botswana, Zambia). The daily exchange rate to €, £, etc, is valid for the day the quote was sent out and will be updated on the day the invoice is issued.
• For us to be able to confirm a booking to you, we need a deposit of 50% once accepted.
• The booking will be kept on a provisional basis for a few days (depending on how short notice the booking is); if the deposit has not been received by the set date the provisional bookings will automatically be released.
• The final payment is due 60 days prior to arrival. In some exceptional cases (i.e. special bookings, Christmas booking, etc) the payment terms might vary.
• Then Quest Tours and Safaris will forward these special payment terms on to you.
• For bookings within the 60 days prior to arrival limit, we require a full payment so that we can confirm the bookings.
