Had excellent customer service..interacted nicely with us and always on point to provide information..kudos guys really enjoyed and definitely will be back .Thanks
We traveled with Bateleur Eagles to and from the airport and me and my husband were thrilled at the level of proffesionalism of the staff of Bateleur Eagles.They are completely trustworthy.They met us at the airport and took us to the right hotel and vice versa. My husband and I had the best of times visiting Crescent Lake in Naivasha, Hells gate ,the Giraffe center in Karen. Bateleur Safaris ar ... Read moreranged all out trips. They gave us a personal driver for the entire trip who was very friendly, informative ,safe and honest. Their prices are reasonable and a great value and not to forget the comfortable and clean tour vans . The vehicles are world class. We consider returning and definately travelling with Bateleur Safaris on our next visit to Kenya. Keep up the good work ! You are a five star Safari campany! Much love from us in the Netherlands .
It was our 1st trip to Kenya Afraica a family of 3 and it was a swell one. Thanks to the organization and most of all Mathew wambua. Our tour guide, he was like family. Took us to the best places you could be in africa. A very kind and a humble person hope you get to meet him and experience the same hospitality. Thank you.
Bateleur went above and beyond my expectations. From booking all the way to the end of safari.
They keep in touch with you and give you all information about the trip in advance. The itinerary is detailed and lives up to it.
The tour guide driver (Lawrence) is well informed and has a great knowledge of the animals and the park itself and he easily spots the animals from a great distance.
I'd hi ... Read moreghly recommend this tour operator as the prices are worth it.
Great customer service with great and coordinated communication and the staff were very friendly with professional services.I would recommend Bateleur Eagle Safaris as a great place to spend your vacation and have first one on one experience with nature.
Every aspect of our experience with Bateleur Eagle Safaris was flawless. Initially, we selected a small number of companies when we started to think of going on Safari, it quickly became evident that Bateleur Eagle Safaris was by far the most flexible and had the best communication. They put together a number of options very quickly which allowed us to choose exactly what we wanted within our budg ... Read moreet. The booking and payment went smoothly. The safari itself was excellent, the camps were as promised and our guide, Antony, was truly an expert in his field. His ability to spot and recognize animals was second to none and truly amazing. In addition, he ensured we were always comfortable and had everything we needed.
Overall, our experience was amazing due to the people at Bateleur Eagle Safaris, and I recommend them highly.
Bateleur was so friendly and easy to deal with in making the arrangements for safari adventure. Accommodations were as promised and expectations were exceeded on the Safari trip. Knowledgeable guide made the experience so much more meaningful. We definitely plan to go again. Highly recommended.
Everything was 100 %. The communications,service ,game drives ,lodges were excellent.A trip of a life time.
Being a travel agent I would highly recommend the trip to all my clients.
Thank you Matthew for everything.
-Guides were great, always willing to go the extra mile to see that we were comfortable.
-Extremely professional in all communications. The team always gave quick and helpful response and they very interested in our feedback.
-Newton ensured that our needs were catered for and he was easily reachable.
- While our first trip was a packaged tour, we are already having initial discussions with B ... Read moreateleur staff to tailor an itinerary for our next trip.
Tour was fun!!! Thanks alot Bateleur Eagle Safaris for making our trip so memorable .
Geoffrey was a great tour guide and driver, I enjoyed avery bit of it and got value of my money. I will definitely take my family back for the another safari