Terms and conditions:
• Msitu Kenya Safaris requires a 25% non-refundable deposit of the total tour cost upon confirmation of the safari and the balance paid 60 days prior to the arrival for clients to safeguard the reservation.
N.B: Reservations will be cancelled if the final payment is not received by the due date with full loss of deposit.
Cancellations:
• All cancellation must be made in writing to Msitu Kenya Safaris and all cancellation will be charged a cancellation penalty depending on the number of days before tour departure:
Between 45 days and 30 days: No refund of the deposit
Less than 30 days: No refund of the total cost
• There is no refund of any unused portion of your safari once commenced. Cancellation penalties on Airfare are additional and are not included in the above cancellation charges.
Important Information:
• Tour cost are based on all known costs and rates of exchange as at the 10th June 2019, any significant changes beyond the control of Msitu Kenya Safaris will be communicated to passengers.
• Msitu Kenya Safaris also retains the right to alter any arrangements due to local conditions.
• Msitu Kenya Safaris also retains the right to refuse any person from participating or continuing any tour for any reason or if that person causes or is deemed to cause hazard and/or inconvenience other passengers.
Services Included Are:
• Accommodation
• Ground transportation with services of a driver guide
• All game drives
• All park fees
• 2 bottles of water (300ml) per person per day in the vehicle
Services Not Included:
• International airfares and visa entry charges to any safari country.
• Items of personal use e.g. drinks, laundry, telephone, tips, personal travel insurance
Extra/outdoor activities offered by the individual lodges or hotels and any other service not mentioned above.
