The service was excellent from the initial booking process to the safari itself. Our travel agent Cuan tailored the safari to our existing travels plans and interests. He was very professional and responded quickly and in detail to our enquiries. I had absolute faith that the safari would be professionally conducted. Ranger safari was an excellent company and our tour guide was experienced, knowle ... Read moredgeable and flexible which enabled us to get the most out of the experience. Even after the safari was finished Cuan assisted me with flights within Tanzania and responded promptly to my urgent requests. I highly recommend this company.
Cuan and his Dad did a great job scheduling our trip to South Africa. EVERYTHING he coordinated went over without any issues whatsoever. I have already recommended African Ubuntu Safaris to many others who will be coming next year.
We were initially quite vague about what we wanted, but Cuan suggested an itinerary which turned out to be just right for us. He always replied quickly to our questions and gave us the information we needed to decide on the final details. We had a few days at a lodge, then a driving safari and a visit to Victoria Falls from both sides, with some activities pre-booked. The transfers between each ... Read more place or activity occurred seamlessly, and always with friendly, courteous drivers and pilots (on the small-plane trips). The lodge included walking tours twice daily in which we felt part of the natural environment. The driving safari was a real adventure, with an expert and friendly guide whose skill at finding animals was amazing. The lodge and hotels were extremely comfortable and the staff made us feel very much at home. We had a fantastic holiday.
This was our best vacation ever and Cuan & Gerald with African Ubuntu Safaris made that happen. Cuan was so detailed and available to answer my questions quickly. I had lots of questions about everything and anything and he always replied quickly and answered all my questions and eased my concerns. We spent a lot of time going back and forth planning what was best for our family. I feel like Cuan ... Read moremade the right suggestions based on our needs. He cared that he addressed our personal desires rather then just spitting out a basic tour template. Everything on the trip was planned out to the T. Everything went seamlessly and we always felt safe and comfortable. We had a long layover for our flight out of Johannesburg and Gerald met us at the airport and took us to lunch. This was so nice and we had a great visit with him & his wife. That is the kind of personal touches that make this company above the rest. I would highly recommend you use them for your tour company. I have already referred them to several of my friends. You will not regret a vacation to Africa--it was my dream vacation and I thank Cuan for making that dream come true!!!
Our safari trip was very well planned - everything was organised so well, communicated clearly and the trip went perfectly. Accommodation in Botswana was great and we couldn't have asked for a better honeymoon trip!
The travel agent understood what we wanted to see and experience, and worked well within our budget to provide us with an awesome holiday. He was very good with communication and keeping us up to date with details.
The safari itself was better than we expected! We saw more animals than we ever imagined and the safari guides were also very helpful and reliable. We had no idea what to expect in ter ... Read morems of travelling between villages/cities and so looking back, we are very glad all transfers were included too.
The lodges we stayed at were fantastic. Their customer service is second to none and we were made to feel very welcome upon each stay.
Overall we had a fantastic honeymoon and highly recommend anyone book with African Ubuntu Safaris!
Right from the first contact with Cuan, everything just fell into place so seamlessly that I ended up-and I say this without a skerrick of exaggeration- enjoying the trip of a lifetime! I stumbled across African Ubuntu Safaris on the net and was intrigued by the name; also the website was well laid out and easily navigable. Cuan was very helpful, patient, friendly and upfront with his advice and I ... Read more found him very trustworthy.
The whole itinerary was well tailored to suit my budget and preferences; the package wasn't cheap by normal standards but I can unhesitatingly state that the experiences I had far exceeded my expectations-in fact the accommodation at the camps were more luxurious than I had anticipated!
The different camps around Botswana afforded me an exposure to different landscapes, wildlife and birdlife. I not only saw all the wild animals one normally associates with Africa namely Lion, Elephant, Cape Buffalo, Leopard, Cheetah, Rhino, Hippo, African Wild Dogs, Giraffes, Springboks, Lechwes, Nile Crocodiles,-the list is endless- but I was also fortunate enough to spot rarer animals like the African wild cat (Chobe NP), the Honey Badger (Kwando Lagoon Camp) and a host of birdlife to delight even the most jaded of birdwatchers!!
The river cruises and the safari drives were well organised and there was no stress at any time, the guides and the trackers were trained, competent and professional which ensured that everyone stayed safe but had a great opportunity to spot a huge variety of wildlife up close including the more elusive animals.
I would book my next safari through African Ubuntu Safaris without any hesitation and I highly recommend them to anyone- be they individuals, couples, families or groups. The tours are certainly not cheap by conventional standards but definitely good value and for the comfort, safety, peace of mind and priceless wildlife encounters and experiences----definitely worth it!!
The communications and service provided by African Ubuntu Safaris were both excellent from the time of first contact. Queries were answered promptly and the itinerary offered fitted budget and what I had hoped for. Visited 3 camps in Botswana and finished at Victoria Falls. All the camps were very comfortable, terrain beautiful and the staff helpful and professional. Guides and trackers were e ... Read morexcellent. Wildlife sightings were outstanding. Couldn't have enjoyed myself more, absolutely loved it. In Zimbabwe had a lovely room at the Vic Falls Hotel and the tour of the falls was definitely a highlight.
As this was my first overseas trip for many years (first time to Africa) and I was travelling solo, I was quite nervous. I needn't have been. African Ubuntu made it very easy, organising all the bookings (including an extra activity in Vic Falls) and transfers which all went very smoothly. I'll be using them again for the next trip and would recommend them to anyone else thinking of going on safari in Africa.
Communications were extremely efficient and we appreciate that you ensured clarity in response to all of our queries. Your service was aligned in response to our requirements, the holiday exceeded our expectations and the safari was a once-in-a-lifetime experience with memories which we both treasure. Thank you African Ubuntu - you proved that you could always go the extra yard and we thoroughly ... Read more recommend your service and thoughtful extras, like the wonderful coffee table book which we greatly appreciate. We would definitely use your service again if and when we return to Africa.
Ubuntu were very helpful in providing alternative proposals to visit Game Lodges in Zambia/Chobe and Kruger park at quite short notice. We opted for Kruger Park because the weather there suited our timing for a visit to South Africa . Ubuntu reserved two lodges for us and arranged air transfers to and from Johannesburg and between parks.They also arranged for a representative to meet us in Johanne ... Read moresburg to familiarise ourselves with the transfer arrangements.
The Lodges were both excellent as was the game viewing. The air transfers all went as arranged.
We were very happy with the service provided.