1. Payment policy:
A (30%-100%) deposit is payable on confirmation of booking and the balance (70%-100%) is due on arrival of client(s), accommodation voucher will be sent to client 10DAYS prior to arrival of the client(s).
2. Payment:
Bank Transfers (EFT or RTGS) ONLY. We do not accept any US$ cheque. (Account details are below the contract form)
3. Confidentially:
The client confirms and agrees that the contents of this agreement are strictly confidential to the undersigned and that no part of this agreement in any form may be divulged to a third party.
4. Variation:
The contractual rates mentioned in this agreement are subject to change without notice in the event of currency exchange rate fluctuations, cost increases or other events beyond our control. However, every effort will be made to maintain them. In the event of a change in Government Taxes or Levies affecting the rates mentioned herein, the company reserves the right to pass on any increases to the client with a notice.
5. Breach or Default of contract:
In the event that the client fails to comply with any of the above terms set out in this contract, the company will consider the client in breach and /or in default of this Contract. In the event of default, and during the period of default, the rates stated in this contract may become invalid. Furthermore, the company reserves the right to cancel, without recourse, any bookings of the client, ether paid for or previously confirmed. Clearing the default does not guarantee the re-instatement of this contract, nor does it guarantee that any cancelled bookings will be re-instated
6. Cancellation Policy:
For bookings cancelled or reduced in numbers between:-
46 and 60 days from the date of arrival, 15% of the contract rate will be charged.
31 and 45 days from the date of arrival, 25% of the contract rate will be charged.
15 and 30 days from the date of arrival, 50% of the contract rate will be charged.
08 and 14 days from the date of arrival, 75% of the contract rate will be charged.
00 and 07 days from the date of arrival, or in the case of a “No Show”, 100% of the contract rate will be charged.
In all cases, notification of CANCELLATION in only accepted when received in writing and confirmed by the company.
NOTE. In any case the company cancels the booking, the company will 100% refund to your account within TWO weeks
7. Accessory agreements:
Accessory agreements are only valid when written. Any verbal agreements without written confirmation are void.
8. Refunds:
Whilst the company uses its best endeavors to insure that all anticipated accommodation is available as planned, there shall be no claim whatsoever against the company for a refund either in whole or a part, if any accommodation or excursion is unavailable. In case of any inconvenience during your planning before the safari date the company shall full refund the amount at any given cost.
