They allowed us to customize our tour and answered all of our questions, before and during the tour. Our guide took wonderful care of us and helped us make the most of our time.
After we attended a meeting, we decided to book with Matoke Tours. Both the reservation and the booking of other activities went smoothy. The accomodation were very god, perfect planning. The safari tour was perfect, even the water safari! Our driver knew a lot about the safari and he felt good about what our needs were. We only did one tour because we combined this with a visit to our daughter.
The tour was absolutely great. From the booking experience, to the driver, to the hotels, everything went smoothly and minor problems were dealt with effectively. We were travelling for 9 days and took home incredible experiences, thanks to Matoke and especially our driver!! Thanks again.
We traveled with Matoke to Uganda (including the Gorilla tracking) and everything was perfect. Our driver was a great person and the places we stayed were just AMAZING!
Thanks Matoke!
We booked a private tour in uganda to see queen elisabeth nat park, ishaha, gorilla treck, lake bunyonyi and lake mburo. Everything was perfect for us. Communication in advance was good, our private guide/ driver was everything you expect a guide to be ( former ranger in nat park; knew all the important places, additional info about uganda and about the animals, good driver and funny). We really e ... Read morenjoyed travelling with matoke! During the trip everything was arranged perfectas well ( good hotels, good food etc). There is nothing to complain about! N
Matoke Tours exceeded my expectations for the gorilla tracking trip, from the driver that took us from Rwanda to Uganda, the beautiful scenery along the way to the gorilla guides and porters and the lodges we stayed in. All the people we dealt with were friendly and knowledgeable. The places we stayed in were clean and comfortable and the food at Lake Mutanda Resort was delicious! Great trip, coul ... Read moredn't have asked for anything better!
Had the best time in Uganda! Nice Dutch group, Dutch tour guide, good organisation and a variation of interesting places to see. Wildlife, culture, nature and a combination of tented camps and more luxery lodges. Uganda is a stunning country that definitely deserves her name 'Pearl of Africa'!
Everything was perfect.
We enjoyed the tour with Gershom very much.
He is a very good guide and driver, told us a lot about the country and its inhabitants.
We were very lucky to see many animals, even lions! Bush lodge was great.
Lake Bunyonyi is a big treasure. Best - not only for relaxing on our last two days.
We will recommand you to our friends.
Thanks a lot!
Christian and Johanna
Matoke Tours was friendly and helpful from the booking until the good-bye from the driver weeks later. Everything worked out well, although there was a little confusion about the Gorilla permits on the first day. Other than that everything was perfectly organised. The tour itself was amazing, which was also due to the beautiful scenery that Uganda has to offer. I would go with Matoke again if I ha ... Read mored more time in Uganda. Value for money is awesome and the customer service is very good as well. Thank you.
Three weeks ago we have been travelling for the second time in Uganda (period 10/2011 & 02/2014) with our preferred Matoke tours travel agent due to their professional knowledge , assistance and cooperation . Each time , one of their selected private driver/guide such as Big Sam or Alfred contributed to great memories being taken home to Belgium, every detailed travelling program has been complete ... Read mored without any negative experiences , unexpected events , any disturbances or any claims during or after our tour. Matoke team members in The Netherlands (Holland) and Kampala do contribute spontaneously on free upgrading advises in order to satisfy their clients the upmost towards the final itinerary , the revised quotations in order to prepare and proposing the printed order . To us , Matoke tours has a variety of opportunities of which you can choose the preferred accommodations as budget , medium upgrade or very luxury stays. Another flexible advantage , you are able to select your flights yourselves or they take care of the flights both ways . We are thinking already to contact the Matoke tours office once again with regard to future plans on safari tours in Tanzania , focus on south parks such as Selous +Mikuti + Ruaha and afterwards relaxing on the coast site as an extended beach accommodation for a few days. Outstanding job guys keep the good work going on and once again many thanks for your contribution on preparing a very detailed and outlined daily program within estimated travelling times and agreed financial budget .
Their 4WD vehicles are very well maintained and each driver/guide is very safety minded on the roads without taking any risks , he does show an outstanding responsibility attitude every day , we love them so much ......thanks to you guys as well.